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    Services - Moink Custom

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    4 years ago

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    7 years ago

    She did an awesome job. I would definitely use her again. Great communication also. Thanks

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    Imaginations USA - From logos to team gear, we've got you covered! Bring your vision to life with custom embroidery at Imaginations Unlimited.

    Imaginations USA

    (29 reviews)

    I came in to the store Monday 9/15/25 to see if they could embroider some hats for me. Pat, the…read moreowner helped me and was so polite, friendly and helpful. I needed the hats by Friday. We worked on the design I wanted and he told me they'd probably be ready Wednesday, maybe Tuesday. Great, I went home and around 5pm I got an email stating they were done! Not even one day. That's amazing service. Pat, thank you so much, this means the world to me as this is a very special occasion.

    We didn't have the best experience and I wanted to share why, in case it helps others ask the right…read morequestions beforehand. Tina was lovely and very easy to talk to. I initially asked for a quote but never received one. I assumed it would be sent along with the pictures of the bags before they started the work, but it didn't arrive until after the work was completed. We were having our daughters' names embroidered on school backpacks and two patches heat-pressed onto them. My daughters spent time discussing the placement of the embroidery in detail, and at no point were we told that certain placements might cause issues. When we picked the bags up, we discovered that part of the front pocket had been sewn shut due to the embroidery placement. This was never discussed with us in advance, and unfortunately, the kids use all the pockets--so that was a disappointment. When I called to ask why we weren't informed, the only response was "we meant to," which was frustrating. That's something I definitely would have wanted to know beforehand. Also, we were warned that heat-pressed patches may not last, but one was already peeling off right after pickup. So for anyone considering that option, I'd recommend skipping the heat press and going straight to someone who can sew them on. The experience wasn't a total disaster, but there were definitely preventable issues that affected our experience. Learn from my mistakes and ask more questions.

    31KreationsLV - Inside shop

    31KreationsLV

    (4 reviews)

    $$

    Northwest

    31 Kreations: Friendly, knowledgeable, skilled, and all at a very fair price. Here is my experience…read morewith them: I am a Vegas native who moved out of state several years ago. I'm in town for the holidays, and discovered too late that another company had made a big mistake on a personalized gift. So I am left in the lurch 4 days before Christmas with a VERY specific gift and no way to rectify it, as most shops won't even take a rush embroidery order this late in the game (Dec 21). I called several shops and even went to the item's manufacturer's "flagship" store- NO luck. Enter 31 Kreations. Although plenty busy, they were kind enough to take on my job (and soon before closing too!), resolve the problem, do the custom embroidery at a VERY reasonable rate and complete it very quickly without sacrificing quality. They carefully matched the color, style, everything and the finished project looks gorgeous. They are VERY nice and have a wide variety of fonts, colors, etc to choose from- more than some shops I've seen. They are a smaller store, but don't let that fool you- they did things right all the way around. I hope those who still live in the Valley try them FIRST for an excellent job on custom/personalized items for a fair price. THANK YOU AND GREAT WORK 31!

    31 Kreations does great print work however they have the worse customer service. Their graphic…read moredesigner/front line person is rude and talks to you in a unpleasant tone. I have never been to a business that takes over 20 minutes to even greet you and assist you. This is not a business that goes over and beyond to please its customers.

    Moink Custom - screenprinting - Updated June 2026

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