Worst experience ever with Western Union. They are liars and scammers. They made me go to multiple…read morelocations to pick up my money, and in the end I never received it. Very unhelpful and unprofessional. I do NOT recommend them at all - complete fraud!

I needed to get some Chinese Yuan (renminbi) for my trip to Shanghai. I didn't have a chance to get…read moresome at my bank in advance, so I did a search on Yelp and found this place. I am fortunate to know where this place is. I used to take Goreway Drive from my old workplace to get to highway 407, which would eventually get me home. These days, I don't use this route, but it's not completely out of my way to get there. There was parking at the back of the store. I walked in and asked if I could buy some Chinese currency. The man was polite and asked whether I had called ahead. I didn't. Apparently, it helps them prepare. He, along with another colleague, went into the vault. He managed to get me $80 CAD worth of $359 CNY. I was pleased, although I ended up with a ton of single CNY bills! I wasn't complaining. The man was nice to provide me with a white envelope. I was pleased with the exchange rate and was thankful that I had some Chinese currency. I recommend coming here. (124)

Complete bs. They should be citated for false information. They will try to guilt trip you into…read morebelieving going to your country of destination will charge you tons more in exchange. I've been to over 34 countries and haven't found one time where they beat the rates. It's a sorry excuse of a sales tactic, get a real job if you have to lie to people to make a wage. Beyond shameful

DO NOT USE THIS provider. Ripped off my young daughter travelling by herself for the first time…read more AUD / CAD rate = 0.770628 when it is ~.90 and then had the audacity to charge a $5.95 fee on top. Market themselves as looking after students. Only good that came of it was that it wasn't too much money and they have provided a great life lesson for her. NEVER AGAIN. AVOID LIKE THE PLAGUE.

"If I was a rich girl (na, na....) See, I'd have all the…read moremoney in the world, if I was a wealthy girl No man could test me, impress me, my cash flow would never ever end Cause I'd have all the money in the world, if I was a wealthy girl Think what that money could bring" Upon landing at Pearson International Airport in Toronto, Canada my family and I exchanged 100% cotton paper plastered with former, dearly departed U.S. presidents for Canadian Dollar. Service is efficient and professional amid the ailing U.S. economy with a rate at 1.0562 which gain peanuts. Should I be travelling to Europe or Asia, I would surely be lashed by locals with snide comments how the American economy greatly plagued their once strong economies, indeed. This Travelex conveniently sits in Terminal 3, outside Arrivals at Toronto Pearson International Airport.

A complete ripoff, AVOID at all costs.. Save you money and exchange at a bank or withdraw you money…read morefrom an ATM

The customer service at this CIBC has deteriorated since I last dealt with a human here. It's a…read moreshame. I actually came to use the ATM. I wanted to withdraw $20 USD for parking at the Wild game. Without letting me know on the screen which currency would be dispensed, it gave me $20 CAD. I explained my situation to the CIBC employee who was on staff. She said that the minimum was $60 USD to withdraw from the machine. I didn't see that anywhere. I asked if she could help me deposit my CAD back into my account. She directed me to the currency exchange across from CIBC. Not good. Is that the norm? I confronted her. I asked if she could help me. She asked whether I wanted CAD to spend here. Her listening skills were horrible. I'm in a US terminal flying out. I said they I needed USD funds. She became defensive and stuck to her tagline that the minimum withdrawal was $60 USD and that I was being unreasonable. She then turned the tables on me and said that she was helping me. How? She never said that she could help deposit my money back into my account. I told her to forget it. That was when she said that she would break protocol and do it for me. What? Out of the goodness of your cold, steel heart? You know what, woman? You missed your window of opportunity. Perhaps working on your customer service skills by helping a traveller and CIBC customer out should have been your focus, rather than saying, "Too late." Your holier-than-thou attitude wasn't helpful. Luckily, I can withdraw funds at an ATM in the States at another bank without any fees, so I'm okay. I really liked coming to this CIBC, as it was convenient while waiting to board my flight. Sadly, when a problem arose from a customer at this location, this person at CIBC failed miserably at addressing a solution. (91)

CIBC must be paying quite a bit to Toronto Pearson Airport Authority to be the exclusive banking…read moreservice inside YYZ. Convenient as a traveler if you need some last minute currency exchange for emergency cash on hand. But you would not be happy with the exchange rate, which is higher than if you charge your foreign purchase on their credit cards even with the 2.5% extra. If you are a CIBC customer, you can do a debit from your account towards the foreign cash you purchasing. I would just purchase what necessary but not more. Staff is friendly and eager to help!