I have been in pain for over 3 months and because I get Xanax they say I can't have any pain…read moremedicine that I know will help. I have been to my primary doctor a orthopedic doctor and now waiting on my insurance to ok me to have therapy. I have been taking over the counter medicine this whole time and it only helps a little. Plus you can't tell me taking them usually 4 times a day is good for my body. Plus I know people who take Xanax or Valium and still get their pain medicine. It's not like I want it forever. Just to get some relief while this is going on.

This review is for the adult primary care physicians, not the pediatricians who I could not have…read morebeen happier with. The adult group is made up of four male physicians, a male physician assistant and a female nurse practitioner. I am female and and saw one of the male physicians for a new health issue (I saw him a total of two times). I do feel he proceeded with the appropriate tests, etc. The problem is with lack. One of test results was alarming and I had basic questions. My physician was off that day, which was fine, so I asked the clinical staff to have the on-call physician return my call of which he did not. I found out later, my personal physician called the staff and asked THEM what my questions were and that he would follow up with me via MyChart. He did follow up via MyChart answering one of five questions. I asked via MyChart (that is their preferred method of communication - no one every calls you) to be transferred to another physician. within the practice for care. I was instructed (via MyChart) the transferring physician denied my request for transfer. Clearly I made the physicians angry and the physicians took my request personally.

I love Dr Bullard and Carly, CNP, they always take the time to answer questions and look at the…read moreissues. It does mean that they can run late, but I know they won't rush me either. They have walk in services in the morning, in case you need something before work. They do offer virtual

I made an appt. to speak with Dr Bullard about a test result. I was told that I could not have a…read morevirtual visit or phone chat. I arrived on time and waited 35 minutes to be taken into an exam room. The nurse asked if I was OK with the nurse practitioner and then wanted to take my blood! I declined both and then waited for an additional 30 minutes in the exam room. When I asked how much longer it might be, I was told there were still two patients ahead of me. At that point I had been in the office for over an hour and I left. I asked to speak with the office manager ( conveniently his wife, Paula). My response was a letter in the mail stating that "our patient-physician relationship is terminated"! If you complain, you're out...no loss to me.

I visited Dr. Buck for an ongoing skin condition and left so thankful/impressed with his care! I…read morehad been given the run around for weeks and was getting frustrated that we couldn't figure out what was going on. I started to lose hope I would have an answer and then I visited Dr. Buck! He took the extra time to make sure I felt better, even reaching out to someone so I had immediate relief. He was so friendly and I immediately felt like I was in good hands. He will be my go- to doctor from now on!

I'm happy to see from reviews in other sources that patients have been happy with Dr. Lam…read more Unfortunately my husband's experience last year was not good hence he did not return to Dr. Lam for his colonoscopy this year. Dr. Lam removed a lot of polyps from my husband's colon and after surgery he told me he had cauterized the bleeding. After being released from the hospital, my husband experienced severe bleeding and had to return to Christ hospital through the ER. He lost over 2 pints of blood. Dr. Lam had to go back the next day and use blood clotting powder to stop the bleeding. It took nearly 2 months for my husband to recover from the effects of such severe blood loss. Dr. Lam recommended my husband have a bowel resection. The surgeon Dr. Lam sent us to basically said "are you kidding me!!" as such a severe procedure was definitely not called for. This year my husband went back to his previous GI doctor, who had changed practices which is why he saw Dr Lam last year. Indeed there was only one polyp. Clearly a bowel resection was not needed.

My care was originally given by Dr. Lam's PA (Physician's Assistant). The determination was that I…read morehad SIBO. I was treated with 2 rounds of antibiotics (Xifaxin) for 4 weeks with no success. I was then encouraged to get an endoscopy by Dr Lam. Findings were nil. Dr. Lam then prescribed Karafate for a month (4x dailey). I later found there was no reason I should have taken the Karafate. When I asked what the next step would be I was told that they were going to refer me to a dietician (which never happened) and I was suggested to begin a FODmap diet. I was told to look it up and if I needed help to get back to them. I was referred to a GI specialist and PA at UC Health who concluded that I did have SIBO but it was being driven by a burdoned colon (Basically constipation). I was prescribed Miralax once dailey and three months later there were no symptoms. It has been 5 months now and I still take the Miralax but I feel better than I have in years. Nothing I have written is hyperbole and are just stated facts. I am sure Dr. Lam is a fine surgeon but the care I received was not successful for my condition. Lowell Philpot

I always get excellent care here. I love my doctor and wouldn't go anywhere else. The majority of…read morecomplaints that I see on here were during the COVID crazy period. Yes, everything, everywhere sucked back then. Glad we have all moved on!

Normally this is a 4.5 star facility, but in 2020 it has a few challenges. I've been going to a…read morephysician here for about 6 years. I like that's it's close to work and home, my doctor is great, and the lab on-site makes it easy to get an annual physical with blood work done in one visit. My insurance requires some weird paperwork and this office has been really accommodating to get me the documentation I need. And I've always been able to get in for an emergency appointment when needed. The biggest downside during normal times: While they will take you back to get weighed and put you in an exam room really fast, I always end up waiting a long time in the exam room. There are more cons now during COVID, most notable being that the lab is not open. When I went for my annual physical three different people tried to take my blood and couldn't get a vein. I had to go to a separate, much busier Mercy facility the following day which was absolutely not my first choice in the middle of a pandemic. I really don't get the logic here--why close the lab? You're making patients expose themselves more by not having this service on site anymore. Also, the woman who checked me in was not wearing a mask. She was behind plexiglass, but there are holes in it for paperwork and the temperature check, and also, just, really? Not something I anticipated facing walking into a healthcare facility.