Work done well, but extremely expensive and only take cash. They need a cheaper place to work out…read moreof.

I got my bridesmaid dress altered -- needed the length altered, the top loosened, the straps…read moretightened, and bra hooks added inside the straps. They were thorough about the alterations needed and their service was fantastic. I went to them in the first week of August and they had the dress ready in three weeks, in time for the wedding. While the dress wasn't ready when I went in, they kindly delivered it home as I couldn't go back the next day. Regarding the price, they did charge me a higher amount than expected (I'm a graduate student on a limited salary), they were better priced than the other places I checked out. Also, they are a cash-only place. Overall, it was a fantastic experience and I'm glad I chose right! And a huge thanks to my friend who recommended them.

I had a very disappointing experience at Express Alterations. The owner was extremely rude and…read moreunprofessional throughout the interaction. What bothered me most was the inconsistency in how customers were treated. I was told that I had to pay the full amount upfront before any work would be done, but while I was there, another customer was told she could pay when she picked up her clothes. The pricing also seemed arbitrary, and I was given the impression that prices were being made up as they went along rather than following a clear, consistent policy. Being treated differently from other customers and spoken to disrespectfully left a very bad impression. Customer service should be fair and consistent for everyone. Unfortunately, that was not my experience here, and I would not recommend this business.

I have been taking my clothes here when Right Size Alterations is backed up. The work done is…read moreaverage. I have lost a considerable amount of weight and needed a large percentage of my wardrobe modified. The service and rudeness though causes the one star rating. A couple of times, the alterations were very subpar. She will blame you, the customer, for her errors. The last pair of pants I took in were to be brought in around the waist by a couple of inches. They were still way too big. She tersely told me that "This happens all the time" that I tell her where I need the waistline to be and then not be happy about it. So untrue and happened only two times and it was completely her poor work. I just walked out knowing I would never come back. Bad manners, so-so quality of work and her below average English is not a reason to patronize her. Take your money and clothes somewhere else.

Not sure why this place gets such bad reviews. I used it for the first time a few weeks ago -…read moredropped off my suit, they told me it'd be ready on Tues. On Tues I received a text it was ready. I picked it up. What else do you want from a dry cleaners....?

I dropped off a jacket in December for a significant alteration job. I gave clear instructions to…read morethe attendant working and was told to expect a call back shortly. The Christmas holiday went by and soon it was the end of January with still no call. At first I didn't think the timeline was odd because of the holiday. I called for a status update and could not get a clear answer. Eventually after multiple calls I was able to reach the tailor in March... who informed me that there were no instructions for the alteration so nothing had been done. I attempted to explain the alteration over the phone but was told that I needed to explain the job in person and that I needed to make an appointment. I made the 45 minute drive to the "appointment" where the tailor was hostile, gave me my jacket, and told me to leave. Also they lied about dry cleaning it, which I would have paid for. So in summary they had my jacket for 4 months, did absolutely nothing and returned it to me in the same condition it was left. At least they didn't ruin it or lose it.

No stars. They had our laptop for a week with prepay $57. Called multiple times and finally a tech…read moresaid - the battery is bad. We told him the battery is new and was charging fine at home. Oh, then it's the motherboard. Did they even diagnose? Lost our trust right there. Said they would call the next day with price. Did not call. We picked it up and it's worse than when we dropped it off.

Our largely trouble free desktop computer running Window XP for the past 12 years was having start…read moreup issues. I brought the computer in and met Matt and described the problem. Matt said it could be the motherboard and/or the drive. I protested and told him the computer had no inconsistencies on the drive, no malware, no viruses. He replied "you are talking about psychotherapy and the patient needs a liver transplant." Immediately I appreciated his wry dry humor. I shared with him a parts build I had put together for a custom computer which we wanted to go forward with in September of 2017. For now we wanted a fix to tide us over until then. He warned if it was determined the problem was the motherboard there was no solution for us; he could not get another since ours was 8 generations old; not even an OEM version. The next day he called with devastating news. It indeed was the motherboard. He sent via email pictures of four blown capacitors on the board. At that point I was very fearful that we would lose all our data despite having it all backed up onto an external Western Digital drive via Acronis. I shared that our most important desire was to save all personal documents from each of our (my wife and I) respective profiles and twelve years of music on iTunes. I had just spoken with a support technician at Apple who told me since our version of iTunes was old, the music could not be downloaded into their newest version. Matt said that would depend on the condition of the hard drive, something he would know after examining it. He determined that the surface of the drive was damaged but the hardware supporting the drive was intact. He observed it was a good thing we brought it in since he surmised there was about seven days use out of it left. He did not guarantee he could do what we asked but felt confident he could. My parts list totaled $2,900. Matt went over each component and made recommendations for changes. When we were done my parts list was reduced to $2,100. The price reduction did not represent compromised performance; quite the contrary. With the graphics card I had originally listed Matt said it needs to run at 70 to 80 percent of capacity and if I were not using it in that manner I would not see the benefit whereas I would see MORE performance out of a card that cost less but was more accurately matched for intended use; horses for courses, and so it went with each part including the case. Matts reasoning was so clear it inspired confidence. I pulled my parts from Parts Picker. As I was "building" the computer with each addition of a part the site had a pop up that said "there are no incompatibilities" and continued to say so until the end. Matt said he did see where based on his experience there could be some parts that did not play well with one another. He agreed that the Corsair Vengeance series that was recommended to me over the higher level Corsair Domination Series was less troublesome. I told him that my goal was stability and at the same time although we are not gamers, we wanted a machine that was ultra-fast. He did what is called "active listening" and recommended a top of the line component that would meet those needs. HAPPY ENDING. Matt was able to rescue all of our personal documents and our iTunes library put into the latest version; a Miracle and we are so grateful. I knew he was not using hyperbole when he said "you will feel as if you have gone from a Model T to the Jetsons." Experiencing the truth of what he said was something else entirely. Per my request he installed the ESET Internet Security software that I purchased and brought to him. He also installed Microsoft Office Home and Business 2016 as well as Windows 10 Home 64 bit. Matt shared in our excitement and it was palpable. There is something special to be said when someone is excited about building something for you; good energy going into the product. All the above is a very long winded way of describing someone who is adept at what he does and at the same time able to communicate what he does effectively, honestly and compassionately; a rare trifecta of skill sets in any business but especially in the world of technology. That Matt cared about us as people was evident at every point along the way. By that I mean he did not see us as customers only; someone to add to the profit margin. For all intents and purposes, Matt IS Madison Geeks. If he went elsewhere we would follow him. Kahlal Cunningham, CEO of Madison Geeks would do well to make Matt a partner. If we had not had the conversations we had with Matt and the trust he established with us, a $3,000 custom built computer would never have been built. Had we not had the numerous consultative conversations no work order would have been placed with Madison Geeks; it goes without saying that building a custom computer is not the same as putting money in a candy machine and out comes the candy bar.

My husband left his well-loved work boots out and available to our puppy. Of course, she tore the…read moretop third of it off, basically rendering it useless. He took it to Monona Shoe Repair and it now looks better than new. The owner performed some magic on that boot. He completely rebuilt the calf portion of the boot, even hand-stitched where necessary, and lengthened the pulls, per my husband's request. He is a leather artist! Put your damaged shoes and boots in this business and they will look better than you could have imagined!

The gentleman who owns the shoe shop is very nice and knowledgeable. He is honest with you if your…read moreshoe isnt repairable he let's you know instead of just taking your money. I would highly recommend this shoe shop!

I LOVE CAMPUS TAILOR!!!! Always the best environment and so fast and perfectly fitted!read more

They are great!!!! I needed my dress to be done in less than 24 hours and they did an amazing…read morejob!!! I'm bringing all my stuff here :)

The owner said she was semi-retired and only worked a few days a week. Nonetheless she dropped…read morewhat she was doing to fit in my coat zipper and fixed it on the spot with truly motherly care. She even showed me the grownup way to zip so it would not happen again.

This woman is the best in town, but she is semi-retired so her hours are a bit infrequent. She is…read moreslightly more expensive than other places in town, but is totally worth it!

1. She has no idea about pricing: without looking at the job she eyed me and blurted out "$15". I…read morestarted to leave, she then she abruptly said "$5". 2. The job was the sewing of a small hole in the top of the chest on a nice light pink sweater. When I got back she put on a blotch of inappropriate thick bright pink thread that ruined the whole sweater. Rather than make her pay for the sweater, I just took it and left. 3. She does not communicate at all. Whether she does not know english or just pretends to not know english, I will never bother to find out. STAY AWAY FROM PLACE.

Love this man! He has fixed a lot of my jackets and he always does such a fantastic job. I highly…read morerecommend!!