Love this place, might be my favorite dispensary! very good quality stuff. Super friendly…read moreemployees!!

An excellent and easily-accessible store on the North Shore. They have amazing deals and offer…read morespecial discounts throughout the week (wear a sports item Friday-Sunday for 10% off!). The only downfall to this store is parking, but if you can get someone to drop you off and pick you up, it's a great store and the staff is wonderful.

This used to be my favorite dispensary in PA. One bad banana can ruin the bunch, though…read more I'll just include my Better Biz Complaint here: This USED to be my favorite dispensary in Pittsburgh. But the new GM is so subpar it's unreal. On October 7, I placed an order online at Liberty Cannabis on W Liberty Ave in Pittsburgh. I expressed to your receptionist that I wanted to speak with a pharmacist because I wanted to add to my order and wanted to speak to someone knowledgeable about the strains and their medical benefits as I've been having a worsening arthritic issue and candida as the result of having Sjogren's Disease. I was informed there was presently at 5:30 pm no pharmacist on staff, but I would be paired with a manager. The """manager""" knew less about cannabis than I did other than the fact he liked to use it. The other employees were chiming in on my questions where he didn't know the answers, and overall I was not satisfied. But I thanked him for his "help" (though his blank stare as I looked through the menu and all he did was recommend Strane products like a sales man), was about as much help as I got other than "I think, I guess". He didn't even make any efforts to look things up. Since I added to my order, my total was about $80 more than my online order. But I noticed I had received an old receipt stapled to my bag instead of the updated one. I received my updated receipt and left. I noticed upon arriving to my mother's house about 15 minutes away that I was given Wedding Kush instead of Wedding Grapes even though the "manager" went over my order and recited "Wedding Grapes". I called and had to come back up to exchange it. When I arrived the "manager", asked me what was wrong and tried to blame it on adding to my order. But, this was one of the original items from my original online order. Then it took him 10 minutes to figure out the computer to exchange the product. He stapled the bag and said "there you go all set". No apology. I stood there and waited for 15 seconds, and he turned away awkwardly. I said excused me if I made someone come all the way back because of MY mistake I'd AT LEAST apologize. So he very sarcastically uttered "sorry for the inconvenience". I told him "wow dude I have no idea how you got to be a manager but I am going to call and email your headquarters and find out." His response to me asking your receptionist for the corporate number? Are you KIDDING me? Is this how you treat people?

Everything seems off now... a few month ago (early 2024) everyone who worked their seemed super…read morehappy about it and loved being there. Now it seems like everyone is watching their back for something, none of the tenders really seem to love it like they used to, super unfortunate I really loved going to this place

Fav place ever. The tenders are so helpful and friendly! I would 100 percent recommend.read more

Frustrating experience. I didn't see any instructions at the door aside from a sticker on the…read moreintercom that said "press here," when it needed to say "press that little grey unmarked square right there ." No instructions clearly visible to show card to camera. After the receptionist came to the door and explained the process, I was checked in and waited..... and waited.. literally no one was in the room, not even staff. After they finally waited on me, the register screen was broken. The only one not working was in use.. huh?? Had issues w the IPAD and instead of blowing it up (the prices are very small and hard to read), my bud tender just rattled off a couple of options and I took them. I tipped the $2 I was handed back cause by this time it felt awkward and heavy, and I was just frustrated. I've been trying random dispensaries since I received my card 6 months ago, and this was the least enjoyable.

I have been coming here consistently for past past few years and the service has only gotten…read morebetter, the staff only friendlier and the product only fresher. They give you the best deal possible guidance on what to get. Not because they're trying to make more money because they're trying to make you feel better. It's an incredible amount of care and such a friendly business to keep coming back to.

Special thank you to Bee! When first went to Rise almost two years ago I knew I found the ONLY…read moredispensary I would ever visit again. The service is beyond my expectations. More important, there is no better value anywhere in the Western PA area. Incredible sales every day and the point program adds up quite nicely. Love Rise!