Wonderful staff, great experience. I have a lot of anxiety going to the dentist and the staff is…read morefriendly and helpful and do everything to put me at ease. I have seen Dr. Matt, his wife and Dr. Morey and they are all wonderful dentists.

Great staff. All of the employees are very nice, friendly, patient, and considerate. We Very…read morealways have great conversations. Also, flexible with scheduling as well. I'd definitely recommend.

The entire team is friendly, assertive, and highly respectable to the unique needs of their…read moreclientele. First 4/5-hr visit w/DR Coke, and waiting to return for my permanent crowns!

I just got home from getting denied from this dentistry and I still don't understand their…read moreprocedure. I am currently pregnant and I made an appointment for basic cleaning. Full disclosure, I did not tell them about me being pregnant when I made an appointment over the phone because I've had cleaning before at other dentistry while I was pregnant and I did not have any issues. Apparently, this dentistry, you MUST take x-rays before you do anything. Whether it's basic cleaning or not, they have to take x-rays and I was told that it's part of their dentist's liability. I just told them that all I want is just cleaning and see if there's anything bad/cavity, etc and I really do not want to take x-rays. Like none of dentists I've met told me i should take x-rays to do any further procedure with them, i feel like whether you are pregnant or not, that should be your choice. I did some research and it seems like its OK to have a quick dental x-ray while you are pregnant but I just felt iffy about it and I told them i do not want to take x-rays. From me walking in to me getting denied by this dentistry, I think i spent a little bit over an hour. For nothing. It was my fault i did not mention that over the phone, however, I think that this issue could've been addressed a lot sooner. Again, I understand that every doctor/dentist has a different standard and liability, but I've just never seen any dentistry who refuses you because you opt out an x-ray due to your personal situation. I ended up calling another dentistry literally right next to them and they told me that I could come in for a cleaning without getting x-rays. Staff at the front desk and Michelle, who was going to clean my teeth, they were all very nice and helpful though! I hate that I left there without getting anything done but maybe I will come back later.

Dr. Allen has been my dentist for 30 years and he and his office staff are wonderful. Karen and…read morethe other ladies in the office are always friendly and bend over backwards to please the customers. Also, the dental hygienists are very professional and perform top-notch cleanings. I highly recommend Dr. Allen.

From the owner: Dr. Allen is a native of Jacksonville, Florida. He received his Bachelor of Arts degree from The…read moreUniversity of Alabama and his Doctor of Dental Medicine degree from The University of Alabama School of Dentistry at UAB. Dr. Allen has practiced dentistry in Madison, Alabama for over 30 years. He is an active member of the American Dental Association and the Alabama Dental Association. He is married to Dr. Cindy Rees Allen. They have three sons and one daughter. He enjoys spending time with his family and watching Alabama football.

I was a long-time loyal client of Apex Dental, but after being denied access to my paid CAT SCAN…read moreand experiencing poor customer service, I took my business elsewhere. I was assured by Dr English I would have access to the scan, if it was beyond his level of expertise. I paid 380.00 for the scan to see if Apex dental could do the dental work I needed. Now I have personally been denied my records including to another dentistry office and North Alabama Oral Facial specialist. I will say Dr English was always good to me and I trusted his opinion of my dental needs. I sadly would not recommend their dental practices and front office personnel. Update Dr English called this morning and acknowledged the impact of the issue and inconvenience this may have caused. I appreciated his understanding and he politely explained the troubles of sharing the Scan. He was so kind to take time out of his day and acknowledge the issue with being able to share the X-ray. He even discussed my particular case in detail . I thanked him for the call and appreciated him for personally reaching out to me.

I had one crown at Apex Dental by Dr. English last June. Today (Nov. 2024) when I brushed my teeth,…read morethat crown came out. I called the dentist office to glue it back. And I surprised that Dr. English charged me to fix his slupy job, and told me for crown no warrant period, not for one day. I had other two crowns for almost 10 years at other dentist office, and they are still strong and no any problem.

I was recommended by someone I thought was a friend. In Feb 2025. I started under going work. While…read moreunder sedation he added an additional bridge talking to me as I was going in and out of sedation telling me I would be charged for it,we went back and forth because his financial team had already charged me for four of them.This is where the nightmare starts. They never had me sign the contract for them but wrote them up and quoted them so there was a lot of confusion especially between he and his staff. He kept adding fees. First red flag! We are now in 2026 a year later I am still waiting on that bridge I am out of over $12,000 closer to $13,000. My calls are constantly ignored. I have been trying to contact him through office and personal phone since December for my final effort of trying to resolve the issues with no response until Jan 6,2026 with a text from him saying that I will not get my bridge or a refund and that I have 7 days to put in writing how I want to resolve this issue. I couldn't believe it. There was a portion that he put on a payment plan I paid it off, and the plan ended in July but his staff continued to charge my card until Dec 2025. I have proof that an agreement was made to stop the payments. The bank has classified it as bank wire fraud!. The last bridge broke twice in a matter of two weeks after each time I received it, a year later my gums is still too swollen for the bridge to be placed on, however I don't have the bridge because he's refusing to pay the laboratory bill even though he has been paid in full from me. I have no bridge,no night guard and he is refusing to give me my money back so that I can get service elsewhere. He's allowing his pride to get in the way instead of doing the right thing because he feels another employee has something to do with it. Which the employee doesn't I had made up my mind that the last time I left his office after paying for the $783 for the night guard I never received he told me to go to Walmart and purchase a cheap one over the counter that I was done because I've paid you all of this money but I have no product now he's saying I am not due a refund even for the money that they illegally took out of my account, he's trying to tack on to my bill saying I owe for chair time,laboratory time and some other bogus items that has nothing to do with my issues. I've been in many temporary bridges for this same left lower area that I've been trying to get this permanent bridge for a year now with the last one being on now for about two months or maybe more. He's arrogant,and takes no Responsibility for his errors. He had had countless conversations with me always blaming his staff for the problems I've had in his office which I was believing until I started paying attention and realizing that it's him. He doesn't care about the position he puts you in medically or financially. This is insurance and bank fraud and I will not be taken advantage of. I wish I had read the reviews before going but I trusted the worker who referred me.How can you knowingly look at yourself in the mirror and sleep peacefully knowing that you are taking advantage of others especially senior citizens who are trying to sow seed into your business. This type of behavior and practices makes it hard to support black businesses and how can you work for someone with such negative integrity and character? Makes one question that. Everyone can't be wrong about him. While he comes across as caring and nice he's manipulative and doesn't care. I tried even begged him to do right by me and he refused. I'm not sure where he gets the idea that he can keep someone's money and product. I'm walking around in severe pain and discomfort because I only can eat on one side and now I can't even eat on that side anymore and my bite is off and unaligned the back of this temporary bridge has broken off so my tooth is exposed I have told him all of this he and his staff just don't care. I tried to do the right thing and paid him and now I'm out of money, I am emotionally and physically exhausted and financially drained. To know that this is a common pattern of his is heartbreaking how could he still be open: Do yourself a favor save yourself time,money,stress and the headache stay away.

If I could give this practice negative stars, I would. I ordered my Invisalign treatment through…read morethem in August. I paid in full and my insurance was charged immediately. They told me a month. I followed up every month through December asking about what the delay was, where they told me that Invisalign just hadn't made the trays yet. I explicitly asked if they needed anything from me. They said no. In December for my cleaning, they realized they missed taking images needed. They told me to come back later that month. I called that day because I was not sure my trays would be in. They said they were. At my 3:00 appointment I was not only seen a half hour late but they didn't have my trays! There has been no reimbursement or attempt to make it right. The practice is sloppy, and care for customer is zero if not negative. Again I paid in full and my insurance was fully charged. At this point, going to another practice would be a pain since I would have to reverse my insurance and I already selected a different dental plan. This is not cheap, and it's been a half year delay. Horrible practice, do not recommend or support. I will be leaving immediately and I advise anyone else to stay far away. I am incredibly disappointed and angry. If they do attempt to make this right in any way (they expedited the delivery, but that's laughable as an acceptable solution given it's been a half year), I will update this review. I hope people can at least benefit from my horrible experience by staying away.

The type of care is the best I have ever had .. the staff for fantastic very nice very professional…read morevery very clean atmosphere and business. The doctor is the best in Alabama. I thought I was unhelpable and his work is the best that anybody has ever done for me. .. I will recommend him forever to anybody that wants to know or that is looking.. The care there unbelievably good... I have never left hurting I don't know how he does it, but he does.. everybody is very well trained his whole staff.. The best in Alabama!!

Had my first consultation visit with Dr. Wiltz and his staff. All I can say is excellent,…read moreexcellent, excellent! I believe I was the first patient of the day and was greeted by 6 or so employees when I entered the office. Everyone was friendly, professional, knowledgeable, and very thorough. They staff used what is obviously some of the latest technology and collected data, digital images, scans, photos, and even videos. This was followed by a thorough, and a very comprehensive exam. They answered all my questions and did a wonderful job. Taylor was great in prepping me, taking all the images, and assisting Dr. Wiltz with the examination. I'm actually looking forward to my next visit! Shout out to Ebony at the front desk for answering my calls and being super friendly and professional. Craig

Over 10 years ago I went in for a toothache. They extracted it and wanted to pull all of my teeth…read moreand sell me a full set of dentures. I never even saw the dentist, he spoke from the doorway behind me. To this day I have no idea who it was because the name on a follow up note was not the dentist I thought my appt. was with. The absence of bed side manner, their attitude, speaking to me as if I was dumb child made me not return. Worst of all my teeth continued to serve me well in the more than 10 years since. I have lost few more teeth and am now preparing to get a partial. A partial! If I stayed with Complete Dental in Madison, AL I'd have to buy replacement dentures by now, instead I'm getting my 1st partial.

I have been a patient of Complete Dental for about 13 years now. I wouldn't consider going anywhere…read moreelse! Dr. Selman, my only way I can think to describe him is, he is a perfectionist. and I love that!!! He takes his time, he does it right and he cares!!! I can't leave his staff out as they are the best too!!! It takes a excellent staff to have a excellent dentist!!! I'm blessed to know they are there for me!!!

Dr Waite has been my dentist for several years. She truly cares about her patients and is quite…read morecompassionate. The staff is very nice and efficient. My husband also goes to her and thinks she and the staff are excellent.

All they want is to charge you and your insurance for anything they can try to slip through. Then…read morethey won't return your phone call. Not reliable and mediocre care. You have been warned!

I came in this week to get my teeth cleaned and what a terrific experience. Karen was my hygienist…read moreand she was outstanding. She was very gentle with me. Dr. Allen is the best. He is so friendly and professional. I adore the whole office staff. They are the sweetest. It was very easy to make an appointment. I appreciate the excellent customer service and your consideration towards your patients. Exceptional job. This is one of the best dentists I have been to in my life. They make going in easy and enjoyable.

Just moved to Alabama and had lost a filling so I needed to see a dentist quick! Dr Allen was…read morerecommended to me by my realtor. I have had a lot of work done in the past and have pretty severe anxiety when it comes to visiting the dentist. Dr Allen and his fantastic staff totally understood my anxiety and made me feel at ease. I was able to get in quickly, and Dr Allen was very informative giving me many options for my treatment. All of my questions have always been answered thoroughly, my needs addressed quickly, and my visits have been pain free. So thankful to have found such a skilled dentist with such friendly and welcoming staff.

Dr Geise is a patient, skilled and thorough dentist. She always explains what she is doing or might…read morebe needed in the future. She only does what is necessary and gives great advice for personal oral hygiene. The hygienists are all very good too! Office staff goes out of their way to work with patients. They give plenty of reminders so you have an opportunity to reschedule if necessary. Dr Geise is in high demand so they work hard to ensure all appointments are kept, thereby reserving room for patients with emergent conditions.

They do over charge. I missed /rescheduled a couple appointments because I was sick. My next visit,…read morethey tried to force me to pay upfront for half my visit. I have insurance. I changed dentist because this offended me.