Lost the Amazon packages I returned. When I asked Lebron he said he couldn't help me, that there…read morewas nothing he could do. He then swore to me that no Amazon return gets a tracking number. Absolutely false. I returned an item to Amazon on 14 Dec 25 and it had a tracking number. They screwed up and now they want to blame someone else. No accountability and crappy customer service. Do not trust this store and do not trust the employees.

I went there with my box of 4 shocks off my truck weighted at 62 pounds paid 160 for shipping. All…read morefor the factory to email that they only received 3 they sent me a picture of my box and they was a huge hole on the side of the box must of been mishandling the package because how does that even happen. I went to make a claim with UPS off $800 they gave me a $100 which doesn't even cover the cost of a new shock, I called the store today and spoke with one of their managers who told me she was going to speak with someone and she would call me back in 10minutes and 30 minutes went by with no response from them so I called the store back just to find out the manager I spoke with left after the call which is crazy!!

It's always a pleasure to bring my truck here, whether it's a quick wash for pollen removal or…read moregetting the full treatment. The staff are great, place is clean and convenient easy in and out.

Best service ever. Staff is great and very friendly. They did a great job washing my car. Would use…read morethem again. Definitely recommending them to family and friends.

Was great! Was prompt, communicated well and was complete. Did an oil change and changed the spark…read moreplugs, and was thorough.

From the owner: I treat every customer like family—no upselling, no unnecessary work, and no overcharging. You’ll…read morealways get honest, reliable service right at your door, with quick turnaround times you can count on.

Creepy experience , I got a false, expensive diagnosis. There are other transmission shops in…read moreOcala ! Do yourself a favors and go elsewhere..

First off let me say that I initially met with Lisa who was very friendly and seemed trustworthy…read more I explained to her that after a check engine light showed up I had Auto-zone run their scanner on my vehicle. They did so free of charge and returned error code P1757 recommending to replace the governor and possibly the transducer in the transmission. I further explained to Lisa that after the governor and the transducer were replaced, the check engine light returned with the error code P0868. She said they could do a full diagnostics for $150 made be a transmission specialist. She made a note of the recent history on my ticket. I told her I would leave the scanner reports and changed parts in my truck cab in case their technician needed to refer to them. A few hours later, a gentleman who I believe to be the owner called me, saying that they would need me to approve an expense of $600 to $900 for them to finish the diagnostic, because they would need to drop the pan to go further into figuring out what is wrong. I declined and asked when I could pick up my truck. He said he would have to see because they would first have to put my truck back together if I was declining to go any further. I confirmed I wanted my truck back and he said he could have it ready later in the day. When I got there i asked what they had done. it turns out they had only plugged in their scanner and printed out the report. The same type of report I had told them Autozone had done for free and that I had left for their convenience in my truck. I paid my $156 and asked to see the report. obviously it returned the exact same two error codes P0868 and P1757. Nothing more. It took them all but 3mn to start the engine, plug in the scanner, turn off the engine then plug the scanner into their computer and print out the report. So when I remembered that over the phone, the owner had claimed that if I wanted my truck back he would have to see to "put it back together" this was a huge red flag as to their honesty and straight forwardness. When I asked him in person why they did not do more diagnostics then simply running a scanner, when they knew I had already done so, he responded that he was not going to have his guys drop the transmission pan for $150. I would not have had a problem if he had been upfront and had explained that his diagnostics would be nothing more than plugging a scanner. i would have likely skipped that step and asked how much it would cost me to get an actual professional transmission diagnostic. When I got home from their shop, I was surprised to realize that my box with the parts and diagnostics report made by Autozone were no longer in my truck. Needless to say I will find someone else to work on my vehicle.

From the owner: cheap towing service in Ocala and surrounding areasread more