Knowledgeable and helpful. Great customer service! Very professional. They showed up Johnny on the…read morespot and got right to it. Had the water cleaned up in no time, and cleaned the carpet too!

From the owner: Servpro of Norfolk is located on the North end of Norfolk, right off of Riverside Blvd. These…read morepictures show what the front of our building looks like. Also what happens when you have fire or water damage. Our professionals are trained to handling these emergencies, and we strive to minimize the disruption for you in your daily life, so you can get back to normal life as soon as possible! We're a trusted leader in fire and water cleanup, restoration services, and more. Let our Servpro franchise take the worry for you, and make it "Like it never even happened."

Very professional, great pricing, & wonderful service! Taylor addressed every issue I had with…read moreprecise accuracy! Very hospitable personnel, both in office & the field! I would definitely recommend this company!

Took forever to complete our project, ghosted our insurance company and still charged us for work…read morethat wasn't done

We hired Sanchez to do house siding as he was expanding to do more construction work beyond…read morepainting. Very quickly he showed he did not have the knowledge to do the work and was not doing as we had discussed. It looks like I'm in line to try to recover our losses. We are just thankful we had someone with knowledge do the siding. This was a very expensive lesson - do NOT hire this company.

This contractor is the biggest rip off you can hire. Never hire this ignorant man. He will start…read morea job ask for 1/2 down and then not finish. After he starts he wants full payment. I will be seeing him in court.

Brooks and Steven did a wonderful job cleaning carpets after water damage…read more They were prompt, courteous and detailed. Would like to also add that the litigation team that was lead by Aundre was also fabulous. Highly recommend!!

Did terrible work on a house I was trying to sell. Gave no progress reports and work took 3x longer…read morethan what was originally estimated. I don't recommend to anyone unless you want terrible work done. Work wasn't done correctly when the job was "done", they had charged a lot more than the value of their work and the quality of the work. Thank you for taking time to read this but no thank you for even considering Servpro.

Fantastic service. Brooke Fritchen was a charm to work with. Totally great job! Would recommend to…read moreanyone who has been flooded.

The amount of the bill from Servpro was absolutely absurd. We received a bill for just over $7500…read morewhen our basement flooded. I was told $500 was removal of carpet and drywall. The remaining $7000 was what they charged to run fans for three and a half days. it is beyond ridiculous to charge that to run a fan. What a horrible way to gouge your community during a crisis time.

Had my carpet and furniture clean and it turned out phenomenal. I wouldn't use anyone else. The…read moretechnician was thorough and did meticulous and I will definitely use them again and again.

We contacted Louie's to remediate a mold problem we had in the basement. They were so quick to…read morerespond and assured us several times that they would clean it so that they would feel great having their own kids stay there. And that they did! They were incredibly responsive, reasonable in their rates, and very upfront about everything. They did tests after the cleaning to make sure it was as clean as it could be. I highly recommend them!

I was really overwhelmed when my apartment flooded but Floor Tec helped me create and execute a…read moreplan. They were wonderful to work with and included me in everything. They were very knowledgeable and capable. They answered all of my questions and did a thorough and professional job. On top of that, they were very kind and took care of my salvageable items.

From the owner: Make FloorTec your go-to when you need reliable, experienced, and thorough disaster recovery…read moremitigation. Let FloorTec take care of all your carpet cleaning, mold removal and mitigation, and many other recovery services. We have decades of experience helping residents in Southeastern, SD and Northeastern, NE recover the space they love, with seasoned experts, fast response and turnaround times, and a commitment to customer satisfaction. Call us for more details.

Gus is amazing! knows his stuff. An incredible consultant in how to truly understand ways to…read morewaterproof your home, office or building. Talk to him before you spend any money on expensive repairs!

From the owner: We help people fix their basement leaks. We have investigated thousands of leaks. We have…read moreinnovated a very unique approach that saves people up to 95% off the cost of basement waterproofing.