I contacted Jordon Plumbing yesterday concerning my hot water heater…read more The lady that took my information was extremely nice and very helpful!! She told me that the technicians would be here today and that she would call to give me a heads-up when they were on their way. Jayden (J) and Cody were the technicians that came to my home, and I could not have been more impressed with them!!! They were very knowledgeable and more than competent to do the job at hand and they were both more than willing to answer any questions I had!! They did an excellent job and Cody even killed a whole nest full of wasps that had set up shop in my clean-out drain!!! They were very gracious... listening to this old woman (ME!!) rattle on about a little bit of everything. I am so very pleased with THEM and the work they did, AND with Jessica!!! They will definitely be my "go-to" plumbers from now on!!!

My mom used Jordan Plumbing for her brother's plumbing issues and said they were super nice and…read moreawesome to work with. Since she doesn't use a computer, she asked that I leave a review. Jayden Jay & Cody did such a great job and was very efficient.

I've utilized Tennessee's Choice plumbing several times, most recently yesterday as a new hot water…read moreheater was installed. I commend the professionalism of the plumbers especially Jayden and Dustin who arrived to help either the install and who stayed on the job until almost 9 pm to finish. Thumbs up and a salute to these plumbers and this company.

A skilled tradesman running his operation well enough to provide same day service these days, is a…read morerare find. I really appreciate the effort to re-plumb our old, unsightly labyrinth configuration of unsightly old PVC on a replacement water heater located in open area of service porch. It looks so tidy now and enables me to keep the top of the tank wiped down. TC Plumbing was fast in all regards, responsive, congenial and thorough. I recommend them without hesitation.

John spend over a half hour fixing a light fixture part, that I could not find the part to replace…read more I am very happy I did not have to replace 2 light fixtures. I highly recommend BR Supply.

This review is for the McKenzie location as I have no experience with any other BR Supply. When I…read morewalked in I was treated like a ghost, employees seemed like they were making an effort to ignore me standing at the counter. Finally an employee asked what I needed. I inquired about a 500 gallon septic tank. They said they didn't have it but could get one and then printed out a price on a piece of paper and handed it to me. Saying that was the cash price, and acting like I would be privileged to get it. Thinking that I had seen the tank they were offering in stock just down the street I left and went to talk to that company. That other place not only had 3 in stock, but they were friendly, allowed me to pay with a card and even after tax the price was over $400 less expensive than BR Supply. I bought one from them and minutes later it was loaded in the back of my truck. Later the following week I went into BR Supply again looking for a plumbing grommet. The employee at the counter looked right past me and asked the person that walked in behind me if, they could help him. The man behind me said no sensing how I had for no reason been snubbed and asked them to get me first. I asked about the part, they acted like they didn't know what I was talking about and I left again and certainly will never be back. I don't think I've ever been more dismissed or got such a bad vibe from a business, it was uncalled for and down right puzzling. I'm really glad I didn't spend a cent with BR Supply and I know I never will. Trust me, they don't deserve your money either.

This company stands behind the work they do and they do what they say they will. Their people truly…read morecare. I had an issue and management took care of it for me and went above and beyond. To be 100% transparent I was THAT customer. I wasn't happy with a job but instead of going through the proper channels I just got sour. My family had been with Parham as customers for almost 8 years and honestly the service was always top notch. I let one bad experience cause me to cancel my maintenance program. What I DIDN'T do is "go up the ladder". The biggest advantage of using a local business is being able to speak to management, supervisors, all the way up to the owner. Chris Parham found out I wasn't happy- and contacted me personally. He made arrangements for his team to come out, talk to me and do whatever they needed to do to resolve my issue and ensure I was happy with their service. Did I mention he sent a TEAM? Lol! Before the job was complete I had 5 very professional service members making sure that everything wasn't just right and working but perfect. I'll be signing back to my home maintenance program. I'm on a budget but it's not only affordable but saves you on repairs when they're necessary. I'm glad Chris got in touch with me for an opportunity to not only correct my previous issue but put faith back in Parham's ability to make sure EVERY job is a job well done!!

The Parham rep that came out in 5 December 2025, during a cold snap, wrote that there was an error…read morecode on the HVAC diagnostic and did not repair, leaving me in the cold from Friday night until Monday morning. When I called on Monday, 8 Dec 2025, service was refused since they had already scheduled their techs for the day. So I would have to wait until Tuesday to get heat working. No concern for the care of the customer and the errors of their tech failure. So the HVAC reset failed 26 JAN 2026 and I called Tim Ferguson HVAC and requested service. Tim Ferguson HVAC rep/tech Joey came out and repaired the HVAC unit installed 08/2024 by Parham. Joey is a great rep/tech, former Parham tech/rep, replaced the failed part that gave the error code in Dec 2025 and the unit works great. After 3 years with Parham, Joey chose to go back to work for Tim Ferguson because of high work ethics, quality work and integrity. Tim Ferguson thinks so highly of Joey, they went to the Parham yard in a Ferguson van and picked him and his tools up the day he quit!! Go Joey! After the Jan 2026 Tim Ferguson Service Call with Joey that repaired my HVAC, I called and attempted to discuss with Chris at Parham, who was already wound up based on what AJ/Parham had told him from their prior communication failures, the failure of the new unit they had sold us in August 2024. Chris at Parham, was a little surprised that there was a part that had to be replaced as he and his svc tech tried to blame the issues on dog fur. Nope. Not dog fur. Parham tech missed his own error code diagnosis. It is in writing. Failure. And still arguing with former customer. Bad customer service. Blame the customer. Blame the dog. Parham would rather escalate than de-escalate their communications. Bottom line: Parham cost me additional time, money and days of living in frigid temps with no HVAC heat, for failure to repair the HVAC with the original service call 5 December 2025. Thank you Tim Ferguson for your professionalism and accurate repairs.

They have the worst service in the world. They messaged us that they will be at our place at 1 p.m…read more. They kept on delaying for 7 hours. All this time messaging us that they are on the way. Finally they switched off their phones by 9 p.m . We had been waiting at our place in this June heat of 85 Fahrenheit with two small kids. Wouldn't recommend them to anyone in this world.

Jeff is the best!!!! I called he came out and told him what my air conditioner was doing and what…read morewe had done. He worked the air conditioner with the info we gave him. Took out his meters to read what was up. He got it up and running perfect, then 10 or so hours later the same thing. Texted him he came back out meters giving him different readings. Long story short, he came back and ended up climbing under the house to check pipes. Found a problem, fixed it. My air conditioner is working perfectly now. Highly recommend Jeff, friendly, spent hours waiting to see how the air was going. Stayed in contact via text checking up on the status. Would call Jeff again. Saved me tons of money with his persistence chasing the problem. He didn't charge me everytime he came out. Thank you Jeff; you ROCK!!!!