First response roofing did an outstanding job replacing my roof - They were easy to work with, they…read morehad the best price, and the actual work was of the highest quality. Owner Dave Wilson oversaw the entire job. He was very patient with me and was very attentive and responsive to all my questions and requests. The on-site manager, Russell, was present throughout the entire job and was extremely responsive. He kept everything moving smoothly, made sure all materials that were needed were there and in good condition, and the workers were ready to go. Russell went above and beyond to make sure everything went smoothly and that I was completely happy with all aspects of the Job. They replaced 3 skylights, caulked inside and did finish work. The skylights look great! They did not just drop the skylights in and hammer them down. They allowed me to look at placement and tweak it to where I was happy with how it looked. This attention to detail was carried through throughout the job. They replaced outside rotted boards around the doormer with PVC at no charge. They showed up early and stayed late every day. They worked very hard every minute they were here. All of the workers were very polite and pleasant. When they were finished, they did a thorough job of cleaning up and removing all waste materials and packaging from the premises. There was not a trace of debris anywhere. The overall job looks wonderful. It is so nice to work with contractors that truly care about the job and sincerely want to make sure that the homeowner is happy. I plan to use them to do repair/ replacement work on another property I own. I cannot recommend First Response roofing highly enough!

Big thank you to 1st response for the prompt attention on a leak in my home! Very professional and…read moreaffordable! They were at my house within 24 hours from my phone call and scheduled the repair that week! If you want prompt service at a great price call them! Nicole Franklinton

Kudos and a Shout Out to Jacob- owner of Skybird roofing. It was a hands down a great experience to…read morework with this man and his team. Open, collaborative communication. Timely. Personable. Attended to every question and detail. Highly satisfied. Absolutely recommend!

From the owner: Skybird Roofing is a member of the Roofing and Solar Reform Alliance (RSRA). Giving any homeowner…read morethe peace of mind that their entire experience will be handled professionally and with the upmost integrity. Skybird is fully insured and is a certified contractor with the largest shingle manufacturer in America - GAF. All roof inspections are done by drone which is very unique and innovative in the roofing industry. This keeps the process honest and quick for all homeowners.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.