I never thought a simple tow could turn into a high-pressure, nickel-and-dime nightmare, but that's exactly what happened yesterday. After my accident, the state trooper called them in. Before I even had a chance to ask for an estimate, their driver pushed me out of the way and began hooking my car -- effectively forcing me into a situation where I'd have to pay a "drop fee" just to get them to stop and provide a price quote. When I finally spoke to their office, they quoted $325 to tow my vehicle 12 miles to my home -- with no mention that, had they taken it to their yard instead, I'd be on the hook for $785 plus daily storage fees. The driver even suggested I file the charge with my insurance, knowing full well it would raise my premiums and cost more than paying out of pocket. That was completely inappropriate and felt like a ploy to push costs onto my carrier. Despite the state trooper giving me clear permission to call my own tow, the driver claimed his office wouldn't allow it. I had to physically stop him, re-involve the officer, and endure the trooper's visible frustration just to reclaim control of my own vehicle. After paying the exorbitant fee -- because I was given no real choice -- they delivered my car to my driveway, but ignored my instructions. The driver drove unnecessarily through my yard, parked where I had specifically asked him not to, and left the vehicle positioned in a way that will now require me to pay for yet another tow. This was hands-down the worst tow experience I've ever had. The lack of transparency, aggressive tactics, outright price-gouging, and blatant disregard for my rights and property were outrageous. Avoid them at all costs -- choose a reputable, transparent provider who respects their customers. read more

These people will hold your vehicle ransom, charge you out the ass and the most unprofessional wrecker service you can get in this area. I ABSOLUTELY DO NOT Recommend this company!!! read more

Our mule was impounded because of our teen on a Saturday night. I called early Sunday morning to get information. Shane was very helpful since I had no clue on what to do or what I needed. He was patient with all my questions. Went to pick up and Jeremy was at the desk. He was also very helpful and understanding. Thank you so much. read more

Very quick service on a hot Sunday. Jumpstarted my car and made sure the warning lights went out. Friendly and courteous. My hero this summer day. read more

Just push it. If you can not find anyone else than Morgan's, just push it. Even in the rain. No matter how tired and sore or even if you hurt yourself, you will still feel better than if these folks get a chance to hold your vehicle ransom. They billed me $540+ for a several mile tow and less than 24 hours storage. I had a flat and the spare was locked. $543. These people have little regard for other folks and I consider them thieves. Thankfully, I have put this right in the hands of the Greenville City Council and soon the police will not use these bast@rds at all. Whoop. Eff you Morgans. read more