If you are ever traveling through this area and need help with your GM car, don't bother stopping…read morehere! I was on my way to MO from FL and my check engine light came on. I stopped and asked if they could read the computer and tell me what I was dealing with - if I needed to stop or could keep going. I was told they could get to me in 3 WEEKS! and they knew I was traveling from FL. How's that for customer service? I'm glad I don't live near them!

Unbelievable service, Simply The BEST!!…read more Last Saturday while driving from Ohio to Arkansas for a week long vacation/family reunion our car broke down about 25 miles from Dexter Missouri, two separate people stopped and offered to help and lend assistance, one even drove to a store 20+ miles away and returned with a wrench and water for my wife and grandson. The problem with the car was electronic components that were only repairable from a good mechanic. The other gentleman left and came back about 30 minutes later and told us he was able to reach the owner of Bud Shell Ford in Dexter and that a tow truck was on it's way. He also offered to take my wife and grandson to the dealership while I waited for the tow truck. A few moments later, Jason Caldwell (Service Manager at the dealership) showed up, loaded up my car and drove us to Bud Shell Ford. Jason also made several calls to local car rental companies that were all closed for the day, he then called one of the owners, then informed me that we could rent me one of their cars so we could continue on to Arkansas for our family reunion. WOW, how many companies would do that. I told everybody in church this morning that of the whole week in Arkansas my favorite memory of our trip was the friends we met along our journey, people going out of their way to help complete strangers in our time of need. And to Bud Shell Ford and Jason for making it possible to not only get us to our destination but keeping us informed on the progress of repairs to our car. WOW, WOW & WOW!! THANK YOU JASON & BUD SHELL FORD Al

From the owner: Family owned business started by Clinton Super Shell over 72 years ago. Carried on by Bud Shell and…read morehis sons Robert and John Shell.

Jimmy was excellent in getting the deal we wanted and meeting the requests we had of getting the…read morevehicle to our standards.