Cody Woodbrey is very responsive and provides great service. I contacted Cody through their website…read moreto look into a travel package for the Disney Princess Marathon Fairytale Challenge for my wife. (Travel agencies sometime have access to races that are otherwise sold out.) Cody responded very quickly with a reasonable option and also responded to my numerous followup questions. Out of 6 websites, 3 had a way to submit an online request. Out of those 3, only Cody responded. Definitely appreciate the friendly top notch service! Thank you very much!

Love Woodbrey Family Travel! I've used them many times for my family vacations in California and…read moreFlorida. Always easy to work with and Cody goes the extra mile to plan out every detail. I'm sure his knowledge as a Disney Cast Member is part of what makes his information so good! It also shows i his passion for getting you the best trip possible. I've got more trips coming and I'll be booking right here!

We recently went on our very first cruise. We wanted to do something really different and The…read moreCruise Lady provided what we were looking for. From Tampa Florida we boarded the Norwegian Sun for our adventure south to the ancient Mayan ruins of Belize, Chetumal and Tulum. Our local guides were so knowledgable, particularly in the Chetumal and Tulum Ruins. The Lecturer traveling with us gave lots of insight as well. Also visited the island of Roatan Honduras which was not fabulous. Beware of locals who do not understand personal boundaries. Being polite doesn't work. Say NO and mean it. I would cruise with the Cruise Lady anytime. They were very well organized and took good care of us.

We've been to the Holy Land twice with Cruise Lady trips and have had the best time. No stress…read morebecause they take such good care of us. We did the land and the sea trips and loved both. Our fellow travelers are amazing people and Diane and her group are knowledgeable and keep the fun going non stop. We will be going again to other destinations. We love all the fun and friendship.

TL;DR Reservation Counter is a legit business that employs completely legal but less than ethical…read moretactics to grab your cash. Do not book with them if you need the safety net of a cancellation policy. I feel like I was scammed. I never book reservations through 3rd party sites, because I accrue and spend member points. Given that information, you would think that I have hotel websites bookmarked...I don't...well...I do now. I was convinced that I was looking at a (insert hotel chain name) dot com site. CONVINCED! I've since tried to back track my steps and figure out how I landed on a 3rd party booking site in the first place, but for the life of me I can't. I was in a rush to book my stay and I was very confused when my hotel rewards login credentials wouldn't work. I should have stopped right there, slowed down and paid attention to the address bar in my browser. I didn't. It has been a very long time since I stayed at this particular hotel chain. Since I have too many email addresses, I figured the easiest thing to do was to create a new account...thinking I would merge points later. The whole time, I thought that I was creating an account with the hotel, not with Reservation Counter. The booking page let me continue to complete the transaction. I was not forced to view my email and confirm my account setup...BUT IF I HAD I would have seen Reservation Counter in the email and then I would not have submitted card info. I continued. I submitted my card info. I completed the booking and the transaction. There is no turning back now. The screen displayed an invoice and itinerary number. I checked my email to confirm receipt, and my stomach sank. There in my inbox were two emails from Reservation Counter, the account that I just created and my invoice. Fine...I thought...I'll just cancel this. I'm booked weeks away. This just happened. I'll cancel my order through Reservation Counter, and then I'll book with the hotel chain like I thought I was doing in the first place. Within the Reservation Counter email confirmation, I found info that I did not catch clearly while booking; Cancellation Policy: This reservation is non-refundable. I thought...of course it's not...you can't refund what you haven't charged for...right? Right. Wrong. I checked with my bank. The full amount of my stay was charged to my account. No deposit. No holding. Full pop. WAIT A FLIPPIN MINUTE. I absolutely did not read that this was going to happen during any part of the trickery within their booking site. This got me fired up and curious about the legitimacy of Reservation Counter. Also, I was a bit panicked too. Google search results for Reservation Counter were not instilling confidence. Thinking I am definitely going to need to lawyer-up, the first thing I did was to call the hotel directly. In that call, to my surprise and delight, and THE ONLY REASON THAT THIS REVIEW IS GETTING 2 STARS, I confirmed that the hotel has a room for me, the booking is legit, AND Reservation Counter managed to link my rewards membership (via my phone number) to my stay at this hotel. I wasn't trying to save money by booking through a 3rd party. FYI, most of the time you're not saving money doing that. The level of deception in making their site look as much like the original hotel chain as possible left me feeling used. Further online digging revealed that Reservation Counter is a subsidiary of a subsidiary of a subsidiary of PriceLine. I'm going to try to book another stay and see if I can get Reservation Counter to interfere. If I can, then I'll come back to this with screen shots of their "attempt" to hide terms and policies.

Booked what I thought was directly through a hotel -- turns out it's a third-party company called…read moreReservation Counter that deliberately mimics hotel booking sites. I cancelled before the deadline and have a timestamped email proving it. They refused to refund my $1,387.50. Filed a BBB complaint and their response claimed they were "working on my case" -- I never heard from them once after cancelling. Total fabrication. Book directly with your hotel. This company makes cancellation deliberately confusing and will keep your money even when you cancel on time.

We got back a litte over a week ago from the "Wonders of Peru" May 2026. This was a fabulous tour…read moreand our first with Brian Judd Tours (definitely, not our last). Steve Judd was our guide throughout possessing the perfect calming and good natured temperment dealing with people and/or unexpected issues. He didn't seem phased or ruffled by much. He was very diligent in making sure every tour member knew what was happening whether we were grouped together or not. He also accounted for each piece of luggage at our various stops. We felt cared for and appreciated. Everything was handled in a professional manner whether it was with Steve or any of the office personnel (pre-tour). All of them were eager to assist in any way possible . . . they shine in customer service! :) All of our infomation packets (Pre-tour & during) were spot on preparing us for every aspect of our experience. We also appreciated the in person / Zoom pre-trip meeting as well as the rapid response to any questions we had. Now for our tour. We loved the size and pace. While the company can't control the weather, it was beautiful the whole time . . . May really is a great time to see Peru. Our local guides, Charo (Cultural) & Pepe (Incan), were warm, humourous, relatable, and knowledgeable. Reynaldo was our expert driver. All of our guides at Machu Picchu (a dream come true), the Amazon (Orlando & crew), and throughout Peru were top notch. We were impressed with all of our accommodations and the whole journey really was "Crafted With Purpose." There was time to rest and recuperate as well as enjoy all of the Peruvian destinations. Peru is so much more than Machu Picchu and we loved our whole experience. If you haven't been to Peru, you must go with Brian Judd Tours.

We did the Tuachan trip and loved every minute! How do we get back on your mailing list?read more

Jodi is wonderful to work with! She is patient and works diligently to find the perfect vacation…read more Highly recommend!!

I'm so pleased with the way my cruises were planned for me, Jodi's travel connection goes out of…read moretheir way to find the best pricing and accomodations before and after our cruises. From the flights, to hotels to the cruise it was all put together excellently. Just tell her what you want to do and she'll find the best travel deals for you! A big plus was the pleasant person on the other end of the phone! We did an 8 night cruise out of Ft. Lauderdale and an 8 night one from Long Beach CA. And are planning another one to Alaska. I can't say enough about this travel agent.

Angie has booked several trips for us and she is AMAZING! So knowledgeable and always so detail…read moreoriented. I highly recommend her or anyone at All Points Travel when planning a trip!

My husband and I had a really awful experience booking with this company. We booked with the travel…read moreagent Angie Percival for a trip to Cancún, Mexico. We booked with a large group and several of the group members felt that they were treated rudely by her. She was incredibly hard to get ahold of through both email and phone call. We contacted her several times through email and by phone about her using an incorrect email address for us that she never did correct. When our flights were canceled due to weather we were not helped by the office. We were informed that they could not help us with anything due to the trip being within 24hrs. We where directed to a phone service that we were on hold with for 4.5 hrs. After an hour of hold I called the agency office back to ask about cancellation policies and refunds for days missed and they informed me that they couldn't help with any changes and that I would have to wait on the phone like everyone else and they didn't have a magic button to push us through in line. The online service took so long our original airline was already booked full and we had to pay extra to fly with a different airline. We were also told that we would have to pay a penalty fee for missing a day at the resort due to weather, even though weather was out of our control. Overall we were very upset and would advise against anyone else using this agent or agency!

I finally found this place after having two different addresses on it. It's on 670 E. 3900 S. Suite…read more103.. I didn't end up using their services, because I'm not sure of what I'm doing , but I want you all to know that this is a wonderful place ! I've already forgotten the girls name, but the long blonde haired lady receptionist and the long haired blonde girl Erica, at the first desk, . I think, I'm terrible with names ,we're so nice and accommodating.! They gave me a lot of information on what I was thinking about , the different ships , the destinations, the prices, you name it. This young lady was so helpful.! When I told her I wasn't sure where or when I was going, she was darling, gave me a booklet on different cruise lines and was very very helpful! Took quite a bit of time with me, and even realizing I wasn't going to book anything was very, very kind ! Thanks you guys !!!!!! :-)

6 months ago NatalieM 801.268.4470 ext 168 (natalie@cruiseandtravelmaster.com) sent me an email and…read morepromised to call on 12June at 1200 pm. Never got the call or a follow up to the email she also sent promising info. I say run from this company and find one that will actually work for your hard earned money and travel time. Pretty sure they sold my info to other travel scavengers as my junk mail increased for cruise travel.

Very professional, knowledgeable and helpful. Highly recommended to buy or sell World Mark…read moreVacation products.

This was my first time buying a timeshare. My family and I have been contemplating buying one for…read moreyears and we finally bit the bullet. We originally contacted a local Worldmark reseller but they did not return my voicemail. After reading various positive experiences on timeshare blogs about Surefire Vacations, I gave them a try. To my surprise, I was pleasantly surprised how much time Charlotte (owner) initially gave me without knowing if I was buying or not. She answered all my questions and kept me informed every step of the way. If you are on the fence on buying a Worldmark timeshare, come on over and give Surefire Vacations a call....you won't be disappointed.

Matthew was an amazing tour guide. Very knowledgeable and the tour was fantastic. Numerous…read morelandmarks were visited ending with a visit to the Tabernacle. The organ and building both amazing.

Shayla and Luke are such great personalities! Totally high energy throughout! Lots of great history…read more+ silly fun! Several photo stops which were appreciated and a bathroom break at the stunning state capital! It was a bit hard seeing tops of buildings from the trolly but otherwise a great experience. Views mostly surround downtown areas.