I was told my $1.99 / week cost was an additional $6.99/week because I would not give them my credit card or banking info. So what should have been $26 for 13 weeks turns into $47 for 8 weeks without any warning? Watch your bill with these people like a hawk!!!!! read more

For the last 8 days, THE MORNING CALL has not been delivered to our house. Since customer service is on the other side of the world, they really can't do anything but give us a credit. Our former carriers quit the paper a week ago. They had been delivering our paper between 5:30 and 6 am every day. However, their employer was withholding $100 from what they were owed every week. Who can blame them for quitting? THE MORNING CALL is owned by a New York hedge fund that has no idea how to run a daily newspaper. Don't even bother with them. read more

Pretty much everything. Worst is their customer service. Their contractor delivery person ran into my mailbox on Sunday. Two phone calls and an email and not even an attempt to resolve my situation. Unacceptable read more

NO paper again! I paid for a Thurs & Sun sub for a year that I have received about 3.-4 papers since the 1st of the year. The Sunday doesn't have the ads, coupons, mag, or any of the other things as advertised. Oh, and when I called I was told that I am paid thru March, when I paid for a year that I sometimes get starting in Jan. 2022. Be aware! read more

I can not say to much about this paper because I can not get them to honor my subscription. I talked to customer no service . They promised over and over again I would receive my paper by the end of the day . No paper . It has been weeks I have been trying to have my paper delivered , but it never comes. Today I am canceling my paper and request a full refund . Let's see how long that takes. read more

Paid for a subscription, haven't had a delivery since February! I call, email, to no avail, they said they d contact the carrier , still no delivery. If I could give zero stars I would read more

Don't waste your time and money. Delivery is when they feel like it and the news, especially local sports, is two days old. Why would any business advertise in this paper? Your ad is certainly not reaching the circulation you were promised. read more

I signed up for 10 week trial period. I decided to get NYT soon after. I just wanted 10 weeks but forgot to cancel and when subscription stopped in August I recd bill. Seemed high so i called. It was high because I was charged for a full billing period but received less than 3 months. In order to not be billed I had to cancel before end of trial but it was shortened to 8 instead of 10. Here's why - they add special edition papers to the subscription which cost more. Instead of letting you know and charging accordingly they hide it and shorten the trial period. You are then duped into starting a reg price subscription 2 weeks early ............... Devious read more