I hired Knox to blow in insulation in my ceiling back in 2017. This year I had some water issues…read morethat were caused by a lack of insulation in a couple of areas and a lack of air flow. I told Kyle what was happening, he sent his guys to resolve the issue within three days for no charge eight years after the job was initially done. This was incredible service. I would definitely recommend using Knox.

Beware....Roofed leaked after insulation... Parts of roof did not have enough insulation. Seven…read morefoot swath on roof with no snow whatsoever .Kyle attended house...new drywall ceiling had to be taken down and put back up. Completed by homeowner. Tried to contact several times in regards to the delivery of the materials to reinstall drywall as he had promised . Totally ignored requests for update. We eventually, since we wanted to have a ceiling again, borrowed a trailer and drove into Orillia and picked it up ourselves. We did charge the supplies to his account. Also indicated that he would give my husband some pay for doing all the work. No contact to this day...5 months and couniting. Note...We are 60 plus years old and this wasn't an easy task. Very disappointed

SHAKELL HEATING & COOLING INC., ORILLIA…read more TERRIBLE CUSTOMER SERVICE!!!!! If I could give the ZERO stars or NEGATIVE STARS I would Stay away from them They delete ALL NEGATIVE REVIEWS that's how they stay on top VERY RUDE Hated that I inquired about price and hung up on me Hated that I had the NEST thermostat saying the industry doesn't like those! Refused to have the technician give me a phone call with his estimated arrival before coming because my doorbell just broke, they gave me a 4-5 hour window time of a technician arrival, (I didn't want to stand at the front of my house for 4-5 hours) Verbally abusive Hung up on me "SEVERAL" times Don is a nasty unhelpful owner that should retire, VERY UNPLEASANT. I will NEVER deal with this company EVER again. *** On the positive side : I found a great HVAC company and was thrilled with the immediate friendly service I received, Do yourself a favour .... bypass this company and keep shopping around. Save yourself the aggravation I don't like do this, however I was treated so rudely I MUST say something !!!!

Excellent and professional service while replacing my furnace. The technicians took care removing…read morethe old furnace and were very accommodating and informative - readily answered all my questions. Very happy experience. Highly recommend this company.

I live in an apt building and the owners/property managers hired Dan to install a fan in my…read morebathroom. He had to drill through th outside wall (cinder block filled in with cement), cut through the ceiling, and change the light switch after snaking the wires through the ceiling and wall. He and his co-worker made it seem easy (I know it wasn't), they never lost their patience, worked dilignetly, and oh my gosh even cleaned up beforethey left! Recommend 1000%

Excellent service! Solved my problem with thermostat. Very knowledgeable and went the extra mile to…read moreensure all was fixed. Thank you Daniel.

I asked these guys to come out and give me a quote. I only needed a roof over one room done. When…read morethey were up there looking at it they found another spot where a tree had fallen on the roof and they repaired it for me immediately without my even asking them to do so. They also found another spot where a tile had come off. When they came back to install the new flat roof for me they also fixed the spot with the missing tile. Also, without me asking them to do so. Afterwards, they cleaned everything up. I also had some extra garbage due to the leaking roof and they took all of that away for me at no extra charge. These guys were very polite and professional. I highly recommend them.