Negative if I can give, One of the worst for rentals, worst experience ever. We were renting…read morethrough them and were about to vacate to move in our property as rent bumped up by 50% one fine day, we had one and half month to vacate and two days before inspection day unfortunately had a family member sick with COVID symptoms and we requested them if we can reschedule and they said no and inspite of RTA saying NO to them for entry, the property manager from Remax continued with open home, they made a unlawful entry in our property, saying do what ever I could do but they will go ahead with inspection, risking potential tentants of getting COVID, as it was work involved for them to call and reschedule with potential tenants. I would suggest everyone to keep away from these bunch of greedy and lazyy agents. We now own two properties and will never get these people near my property. We have contacted current affairs and lawyers to deal with these...I suggest landlords to give property through other agents so its a pleasant dealing for all and keep away from such unprofessional agents. So, to the Remax guy, who very conveniently LIED to the review below, that I did not notify of COVID, please do your checks, attached is a snapshot of an email sent to you guys stating someone is unwell with symptoms and on the same email I attached an extract from RTA website, also HIGHLIGHTED IN YELLOW, when I sent the email, to be clear that it states no entry allowed if someone has COVID symptoms to inform you it's unlawful as was also advised by RTA, this was provided after repeated phone calls to cancel due to someone with COVID symptoms, the property manager didn't even attend to the call, she just told the receptionist to say "do whatever I want and whoever is sick, they can't reschedule as around 20 group of people are eager to come in to inspect the open home". You should have recorded phone calls as well to listen to. I know it is cutthroat and profit driven market, but shouldn't you be little ashamed instead of lying? Also, it is not just the safety of you staff but the potential tenants who didn't even know that someone might have the symptoms, no mention of them in the below review clarification clearly shows what kind of customer service could be expected from you.

BEST IN THE BUSINESS - REMAX Regency have managed four of my investments at different ends of the…read moreGold Coast and they have been exceptional. Communication is brilliant as is the service they offer. As with any business there sometimes things go wrong but what sets them apart is that they take accountability and admit if they are responsible..no passing the buck. They gave also just sold one of my properties in sanctuary cove for the best price in the complex in four years. It's easy to see why they are the #1 sales and property management company on the coast. I would recommend them to anyone looking for peace of mind when it comes to any property management or sales related needs. Keep it up guys!

Don't waste your time or money with these guys! There is no way I would ever consider renting from…read moreor having Brogan & Ryan Real Estate as a managing agent for an investment property. Through our 8 month tennancy they were unable to fix a faulty ceiling fan & 2 leaking toilets (all under warranty as the property was brand new). We received multiple emails containing personal information that was meant for other tenants / property owners. We had 5 property managers within 5 months. They decided to hold an open house on a Sunday without notifying us. They decided to lease the house out earlier than the specified vacate date. I wouldn't waste any money on having BRRE as a managing agent. If it came to a choice between BRRE and a bunch of monkeys doing a better job, I wouldn't hesitate to hire the monkey's.

I went to a rental inspection this afternoon, firstly, the agent was late - he was still sitting in…read morehis car when the inspection was due to start & I had to go & ask him if it had started yet. Secondly, he, very rudely, told me not to park on the driveway & to move my car (why should that matter for a 2 minute inspection?). Thirdly, as a single mother of 2 young children (they come EVERYWHERE with me) for him to mutter "unbelievable" when I told him that I would have to come back another day because my 3 year old was crying & in a terrible mood because they had already been sitting in the car for 15 minutes was appalling! There were other people already there for the inspection too so it's not like he came all that way for me - it was a publicly listed inspection. Disgraceful, what an absolute pig, I wish I had gotten his name, Shame on you! I will forever recommend AGAINST Brogan & Ryan Real Estate.