Ms. Kay Guffy! What an awesome, well-informed, mortgage consultant! Ms. Kay Guffy blew me away by…read moreshowing me all the possibilities associated with buying a home around Big Island and keeping my home on the mainland without selling it! WOW! What an eye-opening, delightful, educational experience! Kudos!

Best in Kona. Probably the best on the Big Island. I'm a…read moreReal Estate Broker in the Kona area, and if there's anyone who can make the most complicated of transactions work, it's APEX Mortgage. THANK YOU FOR ALL YOU DO!!!

Barbara at Apex Mortgage was such a pleasure to do business with. We used her to refinance and she…read moreprovided us with all our options, was up front with costs, and really left us with a good feeling. She was fast and efficient in processing the loan. Really felt like she was the kind of person to leave no stone unturned. As a bonus all of our closing documents were given to us on paper as well as on disc, which came in handy during tax time.

Aloha! Big Island Lending Group is the only reason I became…read morean islander! When I couldn't find insurance, THEY DID. When I couldn't find a loan, THEY DID. Mahalo x a million! Melinda

Gina is extremely knowledgeable and works very hard to find the best loan for you. She makes sure…read moreyou understand the process and is there with you every step of the way. Gina has a heart for our community and sole focus is helping others achieve their dreams. She truly is a home loan angel.

Ginger is honest and prompt work in Kona Biglsland! It's very hard to find hard working and prompt…read moreworker like her in this island her way of "job " are always first yet always make sure things done smoothly and 110% make sure ! She is THE BEST SO FAR IN KONA !!! You won't regret use her service GIVE A TRY !!!!!!

Ginger Thomas is the BEST. I've done some mortgages and refis over 20 years with Ginger. No one…read moreelse will do for me. Highly professional, quick to respond, stays on top of the details and communicates frequently and clearly. Her product offerings have always been the best available. Lots of others out there but none can beat the whole experience.

I haven't used this lender but I dropped in to ask some questions. They show to be open until 4 pm…read morebut they were closed at 2:45. They'll be interesting to work with for anyone that has a full time job during the day.

Jamaica and her staff at Trusted Home Loans is hands down THE ONLY WAY TO GO when looking for a…read moremortgage. Very knowledgeable and professional. Every time I had a question around the clock she was available by text, calls or emails. With their expertise you are sure to be in the best of hands. Don't waste time "shopping" for a mortgage broker, this is the ONLY way to get a mortgage with ease. When purchasing a home or condo and with that being your biggest purchase in life, You can't afford to be in the wrong hands so CALL TRUSTED HOME LOANS and get the job done RIGHT! Mahalo Jamaica and the Trusted Home Loans team for all you have done for myself, and much of my friends and family!

Both locations on Kona excel in customer service. This branch super friendly and nice. Banked…read morehere, car loan here at very competitive promotional rate. Not a huge fan of the 'big' bank but I must say this place feels like home. If a financial institute can feel like home.

If I could put 0 stars, I would. They are an absolute nightmare of a bank to work with. Their app…read moreis slow, glitchy, and terrible. Their verification process is strenuous. They expect so much from you and then under delivers any good service. The employees don't know the policies, includng managements and says what they think they know and then mess you up in the end for telling you the wrong thing. No accountability. No resolution. They are the worst bank I've ever came by in my entire life! I never leave comments, but this is genuinely the worst and I honestly don't understand anyone who wants to bank with them and said that bank is amazing. It is absolutely not.

It was a bit of a rough road, took longer than planned, but final success…read more 2nd transaction with them. Thanks Kurt and Sierra. Even considered my disability with a mobile Notary, very competent.

What a great experience!…read more We have been through the loan process with many other banks and mortgage brokers and Kurt and his team are the best! When I first spoke to Kurt I explained the difficulties we have had in the past getting loans (self employed, multiple rental properties). Not only did Kurt and his team deliver, but they got us a great rate on an investment jumbo loan. The process was simple and straightforward. Everyone one on his team is responsive and very easy to work with. I highly recommend working with eMortgage Hawaii!

I just moved to Kona, Hawaii. If you are thumbing through loan officer reviews as I did, you can…read morestop here. What a great choice I made with Alena Griffey! She went above and beyond my expectations. Alena was very professional, friendly, and made me feel comfortable reaching out to her at anytime, for anything. She was always quick to respond and helped make the whole loan process an unbelievably smooth transaction. I could not have asked for a better mortgage professional to work with. I've told all my friends, and I highly recommend Alena as your loan officer.