I called last minute to get a haircut fixed because the one from the previous week was just bad…read more Alyssa was very gracious, personable and professional. What a relief it was to get a great haircut after having a bad one. I am going back to her again for as long as I am in Bar Harbor.

The worst experience ever! I asked for a very simple bang trim, specifying I like my bangs cut in a…read morestraight line to the bottom of my eyebrows. This is what I got. I have no words. Uneven. She cut SO much higher than I had asked for. This is a professional salon???

Friendly, cozy small town beauty parlor. Came in with a few friends the morning I got married for…read moresome low-key primping. Their pedicure was awesome, as was the hot roller set Cassie gave me.Prices were really reasonable.

I've been going to New Image for years. I usually go for a cut and color only. I've never been…read moredisappointed. The staff is friendly and well qualified.

Had wonderful manicure and pedicure with Charlotte today. What a fantastic experience! So different…read morefrom large city nail salon experiences. This was calming and done with great care in a peaceful salon. Well worth the time and money!!

I had a quite good experience at this salon. It is comfortable and relatively informal. I got a…read moremanicure, pedicure, haircut and blow-dry. Pros: -Skilled professionals; my haircut was exactly what I wanted and my manicure is still completely intact 2 days later, which is more than I can say for most manis I've gotten. -Friendly staff. -Inviting, pleasant atmosphere and decor. -There was no attempt to push me into buying additional products, even though many were for sale. This was nice, because I hate when salon employees try to sell me extra hair stuff I really don't want. Cons: -Expensive for small-town Maine -Manicure/pedicure area not particularly clean; a couple strands of someone else's hair were in the basin of the pedicure chair, for example. Nothing too horrifying, but showed lack of attention to detail. -The pedicure massage chair did not seem to work quite right. -Didn't appear to be any parking on-site. There's a town lot across the street but depending on time of day it can be hard to get a spot, and there's a 3-hour limit to park there. Overall, I recommend this place. Their prices are listed on their website so just check it out to avoid sticker shock. As long as it's in your budget, a visit there should make for a lovely, relaxing few hours' break from your day.

This is not at all a reflection of jade- she was lovely and I'd request her again in a heartbeat…read more My gf called a few days in advance to book us massages. They said they could accommodate us for 60 min each as long as we waited since there is only one masseuse available. No problem. We got there and checked in, no one verified which service we were getting which is fine, 2 massages isn't that complicated. I waited for my friend upstairs but there wasn't any magazines or reading material etc and no cell phones are allowed so it was a loooong hour. She came out and her hair was all greasy. I didn't think much of it and went in for my service. Jade asked me which mask I wanted. She offered 3 paper masks, much like the kind you would purchase at target/cvs etc so again I didn't think anything of it. The service started as a standard massage and then all the add ons started. A foot mask. An eye mask. A face mask. Hot stones. Again I didn't want to interrupt the service but I knew this was much more than we asked for. When we went to the front desk to pay, the total was an alarming $360 each!! For an hour long service! We nearly died. We explained that we tried to book a massage only and the front desk person argued with us saying that jade did a great job etc. we tried to explain that we know she did a great job, it's just not what we booked. She did not care. For a grand total of $720 for an hour each of service, we probably won't be back.

On our most recent trip to Bar Harbor, we encountered a very cold and rainy day, and decided the…read morebest way to go about it was to book a treatment at the spa. After calling around, this spa was the only one that could accommodate us both and so we decided to give them a try and see how it went. We arrived early and they were gruff with us about it. I've never had a spa be mad that we arrive early, in fact many spas recommend it! This was after I called a few times and asked if we could add onto our spa treatment, and were cut off mid sentence and told they couldn't help us. Not great first impressions. Once we were allowed to access the lounge, we changed and went upstairs. The place where the spa is, looks like a renovated unit near the pool that was clearly not meant to be a spa. The layout is awkward, and not very conducive to relaxation. Upstairs we sat and waited for our appointments. Once our therapists were ready, we were taken to the massage room. He had Jade and I had Darcy, both for a 50 min therapeutic massage. Hubby said his massage was overall ok, but I had a very different experience. My massage therapist did a horrible job draping, and I felt unnecessarily exposed. The therapist also did a weird thing where she kept massaging my sternum, which I thought was very odd and made me uncomfortable. I was relieved once massages were over, but then we got to the locker rooms and there were more issues. The lady's bathroom shower floor was slanted in the wrong way, where the drain was the highest point in the floor, resulting in the rest of the floor just flooding and making it slippery and gross. I definitely expected more from this spa, being attached to their hotel which has high marks for customer service and attention to detail. I don't think the massages were worth the cost ($115 per person), and the overall experience from booking to showering left us both feeling like we wished we had booked elsewhere. Definitely will not be returning on my next trip to Bar Harbor.

This is a cozy dog-friendly inn and a great location to come back to after a day of…read moreexploring/hiking/eating. Parking on premises is very close, so it was always easy to load/unload, the yard outside is perfect for letting your dog out for a walk in the mornings and evenings, and the rooms were on the small side but cozy. It was like renting a small apartment for the three days we were there. We didn't expect anything above and beyond in terms of amenities, so don't expect a 4-star hotel at this place. It's a great, dog-friendly place with free parking, at a rate that's very affordable. To those with issues about the state of the dog-friendly annexes (the only place on premises you can stay with a dog), we found it clean and presentable. The ceilings look like they had recently had a new facade put over them to cover some of the more unsightly stains found in a previous Yelp review, but we didn't mind. As a plus, our puppy scratched off a few speckles of paint off of the front door when my wife went outside for 3 minutes to move the car. Upon checkout we asked Tim (who seems to own the place) how much we owed for the damage. When he asked how bad the damage was and heard it was just superficial, he thanked us very genuinely for letting him know instead of slipping out without mentioning it and said there'd be no extra charge for the damage. (Though I will admit, the paint on the door was pretty shoddy and cheap that it came off so easily, but it's not anything that detracted from our stay) Long story short, if you're looking for a no-frills, functional place to stay that allows dogs, has free and accessible parking, and is priced reasonably, this is it. Location is a 10-15 minute walk to Main Street, but we had a car, so it wasn't an issue.

We recently stayed here for a few days while visiting Bar Harbor and Acadia National Park…read more We were thrilled to find this place because we were traveling with our puppy and they have dog friendly rooms. The location is perfectly situated within a short drive to Acadia and walking distance to restaurants and shops in Bar Harbor. The rooms in the annex building were recently renovated and were very clean and comfortable. Thank you Tim and Danielle for a wonderful stay, we will definitely be back!!