My fridge broke a few weeks ago so I called Hi-End Appliance. It was 4pm on the Friday before…read moreMemorial Day, and someone answered the phone (first surprise) and was able to come out that evening (second surprise) since I was leaving town the next day. He was very professional, very communicative, and explained to me what the issue was and how to avoid it in the future. I don't remember how much it was for just a house-call, but the whole price was pretty reasonable. Fast forward- now my dryer is broken. It's 7:30am on a Wednesday and I called figuring I would leave a voicemail. The technician (maybe the owner) answered the phone even though they are not open yet, and even offered to come by today when I get home from work. I will update once the dryer is fixed, but as a new homeowner I know I need to find "my guy" for all the different things in my house, and these are definitely going to be my appliance guys from now on.

Couldn't have gone better. From the minute I called Mike, I was put at ease by his knowledge of…read morethe roofing business. He came by to give an estimate when he said he would. Kept in touch during the two weeks until he was able to do my roof. Mike said he was going to come Monday am with the dumpster and at 8am on Monday he was there, He called me every night while he was doing the job to explain to me what happened during the day, any problems they encountered and how he proposed to solve it. Job was done quickly, professionally and the communication could not have been better. I wouldn't hesitate to call Mike and his crew if you are in need of his services.

Konstantin recently remodeled our bathroom which included the installation of a new bathtub and…read moreshower unit, the replacement of our old popcorn ceiling, and painting the walls. He also added modern fixtures to our tub, shower and sink. Our house is over 100 years old and Konstantin showed great patience and flexibility when dealing with the surprises that come along with an old house. We are very impressed with his work, especially after seeing how difficult it was dealing with factors such as mold and old, uneven studs. We highly recommend him!

He did very good job, I satisfy what he did and will hire him again when I need. I recommend this…read morebusiness to everyone.

A friend of mine referred us to Dave Comeau. He installed some really gorgeous interior french…read moredoors for us and we were really pleased with how they came out. He had to cut through an old exterior wall to widen the doorway and he sub-contracted to an electrician to move some outlets for us. He was careful to lay down drop cloths and cleaned up the mess afterward. All in all, we were pleased with the work he did, and we'd definitely hire him back for any future remodeling jobs.

We just discovered a huge leak in our kitchen during a remodel as a result of a hack job done…read morefixing step flashing that a previous Home Depot subcontractor didn't install correctly. They left at least two holes in the side of the house and just caulked the layers underneath where other shingles should have been put. When I called, they claimed they new it wasn't right but there was nothing they could do. The Better business bureau will be hearing from us next.

We used Better Built Construction to replace our roof here in Somerville…read more The inspection of roof for estimate was very thorough and what was needed was explained in detail that we could understand. The estimate came way below the other 2 we got. We didn't go with them because if price.... but the initial inspection. The crew of 5 guys were amazing. They arrived at 8 and got right to work after setting up. No radios, no one smoking and no breaks till 12 noon. An hour tonthe minute they were back to work. We had an issue with wood roof members and I decided to re apply the entire roof with new wood. We weren't taken advantage of and still came below the other estimates. Clean up at 6 each night WS done in a manner you'd never really know they were there. When we needed the additional wood it arrived in time for the install. Job supervisor dropped the job twice each day. I would highly recommend Better Built for your home repairs and renovations

We replaced our windows with Giovannucci Brothers and could not be happier. Every interaction with…read morethem was fabulous. After listening to the big window companies with their speech and absolute ridiculous pricing we chose Giovannucci. Extremely professional and knowledgeable team that worked well together. They left the property spotless. Do not hesitate to consider using them for your needs

We hired the Giovannucci brothers and their team to redo our Master Bath and we couldn't be happier…read morewith their work. The team rotated for various stages of the project: demo, reconstruction, carpentry, tile and finish work. They worked with our current plumber as we had determined that at the outset. Mike or Brian were on site at least once a day and they were always available to stop by if any issues popped up. The house was built in the 1920s and the bathroom was original to the house, so unexpected issues were inevitable, i.e. deteriorating pipes discovered when the walls came down. These bumps along the way were handled skillfully and effortlessly and they walked us thru their recommended solutions at every turn. The team was professional, knowledgeable, friendly & respectful. We were able to work from home without any interruptions or concerns. The work itself was top-notch as everyone on the team was skilled in many different areas. If a tile issue came up when the carpentry guys were on-site, they were able to seamlessly switch gears and solve the problem. They sought our input and kept us in the loop every step of the way. They offered suggestions and solutions that made us confident in our decision to use them for such a large project. They took care to finish every last detail and a few weeks after the bathroom was completed, Mike stopped by to fix an AC vent cover that got stuck in the shut position when re-installed. Little things like that is what sets them apart from other contractors we've worked with in the past. The Giovannucci Brothers communicated with us in a clear, straightforward manner so there were no surprises. We always go in to these types of projects with a bit of anxiety, but our concerns disappeared once construction began. We will be recommending Brian & Mike and their team to all our family and friends. Thanks, guys!

Hired Sam Esposito To do patio job…read moreHe told me he was in business 15 years owned all equipment And had 12 employees The fact was he rented truck and bob cat Ruined my yard And did the most unprofessional job Possible I paid him 2/3 of total job and he quit Job leaving damage to my home Sidling fences and lawn All the work he did do has to be redone This guy has never sent me license Or insurance information requested up front Every day was a excuse and lie There address is phone also No business listed there They list Swampscott Lynn Danvers Salem Were is business or address A total screw job

I hired Esposito construction to tile a floor in my pet grooming salon, and honestly the experience…read moresurpassed all of my expectations, Samuel Esposito was not only very professional from the time that he came to give me the estimate for the job, but he also gave me a great price and completed the job quicker than originally expected. The quality and craftsmanship put into his work was impeccable and I would highly recommend this company to anyone!

I've had Pedro come out to a house with a central ac system that had 2 large condensers, an air…read morehandler system with air cleaning and humidifier and 5 thermostats in the house. He was able to diagnose why only half the house was cooling within minutes, showed me what was happening and fixed it. I also sent him to a house with a mini split system, same thing. Found the issue and fixed it. I was so impressed I sent him to a business to do maintenance and will be requesting him for routine maintenance. Pedro is a very professional, kind and most importantly, a knowledgeable person. Pricing is very reasonable. He will take care of you and your cooling and heating needs.

I have used Pedro from Imperium Cooling & Heating on numerous occasions now. The first was shortly…read moreafter buying a new condo and having a leak from our HVAC when first using the cooling. He came out quickly and resolved the issue. As winter came the same HVAC failed again so I had Pedro back out to review. At 35 years old the system really was beyond value to repair and I got a great rate to install a whole new system by Imperium. But this is why I highly rate Imperium Cooling & Heating the most. During the install one of the sub-contracted employees of his doing the job tried to give me a deal on an 'off the books' service to a mini-split system on our attic room. This individual caused damage to the condenser but had me spend hundreds, cash in hand with his trial-and-error attempts to repair the head unit (which was not faulty) and in the end insisted I needed to replace the whole thing (remember, this unscruipulous idiot broke it in the first place). All this happened over weeks while this guy continued working for Imperium and put me at the bottom of his priorities. As luck would have it, there was a small issue with the new HVAC and Perdro came out same day. Great service. So I took this chance to explain what had occurred with one of his guys. Apparently, I am not the only one impacted by this individual and he had been fired by Imperium (quite rightly) and Pedro was doing a lot of damage limitation to the reputation of his company caused by this less than ethical sub-contractor. So, for that reason more than any I highly recommend Imperium Cooling & Heating. They have great rates, put customers first and do not retain employees who seek to damage their reputation. I have had Pedro out on 4 occasions, all great services. The last was replacing the mini-split, done in one day, done well and done at a great price. 5 Stars for sure.