Mosser Co Made the housing search an absolute dream. My realtor, Philip, was willing to work with me over several days until I found the perfect spot. He took all my requests seriously and was sympathetic to helping me stay within my price range. Even though we saw a BUNCH of places, he was always honest and never pushed me into making a decision before I was ready. As someone who moved back to SF from NYC, I've had my share of ordeals with the housing search, but Mosser stayed above all the hustle and helped me find a beautiful spot in no time. read more

Extrely poor communication & customer service! My apt building was acquired by Mosser. But we, the tenants were not made aware of this until a week before rent was due for the next month. I had already sent my payment to my previous rental management company. When I tried to email Mosser to let them know, no response. I then called and was assured my payment would be transferred. It was not. I went on a week long trip and was greeted with a notice that I have "3 DAY NOTICE TO PAY RENT OR QUIT." Now another month is upon us and I am having the same issue. Only this time they have changed where payments should be sent. I've left MULTIPLE voice mail messages and an email. Nothing. Crickets! So if you're in the market for a rental and you see it's being managed by Mosser, RUN, DON'T WALK!!!!! read more

Update : They resolved the issues! :) if you have other options, I still would choose different though just because the experience alone was not great Disgusting unit that was not properly cleaned before moving in at 954 Geary. When I did an original tour of the unit, I was told that we were going to make a few repairs. The repairs were only to the kitchen lighting and only a few blinds of the windows. So basically they left me with all the blinds in the middle, but only replaced the blinds on some of the windows. The tour guide's excuse was they won't replace anything that's not actually broken? When I arrived to officially get my keys, it was in the same condition as it was before dead flies in the refrigerator mold on the bathroom window I sent an email to property management and have yet to receive a response. My tour guide has given me a lot of attitude when I ask for corrections. Also, another huge concern are the are large gaps on the ceiling which definitely can attract rodents. read more

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Hello to potential residents don't rent from their company. I lived at one of their apartments in Oakland,CA it's always problems. We have our back gate broken into so many times and a day or two later back broken again. We constantly have homeless people break into our apartments and was on our top floor which the property manager knew nothing about. The gate was broken for hours and they took my moped scooter. I always see raccoons outside the building but nothing is getting done. I have to email maintenance multiple times before I actually get a response. There are no screens on mostly windows in the building/apartment. This place is not secured at all. By the way my property has 3 floors with no elevator and if you have handicapped family members they won't be able to see you because no access walk ways for handicapped people. read more

Worst management company I have ever rented from. It's affordable and maybe that's why. Most complaints fall on deaf ears and the property managers do not service or do anything. read more

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Philip is a great leasing agent! Well-informed, attentive, and supportive throughout the entire process. It felt really easy to go through the process of finding a place for myself with his help :) read more

This company is a joke. It took 5 years for them to replace my stove. Bogus passthough charges for supposed upkeep is outrageous. Elevator now 2 months with no repair. The place is supposed to have a full time building manager, but has a fellow at night who is responsive but nothing changes. Total disaster to work with. Stay away! read more

The 50 Golden Gate property is a mess... see reviews for 50 Golden Gate Apartments. Resident Relations is abysmal at 50 Golden Gate. The 50 Golden Gate property is not taken care of and Mosser takes advantage of people moving in. read more

Paying way too much for a below basic apartment. No care for residents at all, they just care about their money. Customer service is very poor, delayed to reach back out for even emergencies. They lack organization. read more

It's hard to believe such a large company gets away with consistently treating the properties they own, and their tenants, with such low regard. Mosser bought my building a few years ago and it's been a revolving door of property managers since then. It's a challenge even to get the contact information of the correct person to talk to... accountability is outside of their vocabulary. They never provide adequate notice to enter units and refuse to send notice via email or telephone - it's always posted on our doors late the night before (less than 24h) work is to occur so tenants can't get in touch with management to collaborate on a plan. Rodent infestations, unpermitted construction (really??!), and harassing emails are the norm with Mosser. They don't coordinate access for construction work until the contractors are on site - costing time, money, and headaches to everyone involved. Do not rent from Mosser unless you'd like to pay thousands of dollars a month to have your privacy, peace of mind, and quiet enjoyment disrespected every time they enter the property. read more

Horrible property management company. Way more concerned with extracting $ from their tenants, than they are with actually being quality landlords. I feel sorry for anyone who has to live in their properties! read more

I previously resided at 825 post street from 2020-2021 in San Francisco. What could I possibly say that's positive about this location and my experience. Well first off it did help my girlfriend and I realize where not to live and what kinda companies not to work with especially sleazy manipulative companies like Mosser. The leasing agent was polite enough but hey it's their job to sell you the apartment and nothing more. He explained utilities and and garbage was a fixed pricing which ended up being entirely different upon moving in. They base the price based on how many units are occupied currently so less people in the building the higher you're gonna be shoveling out. In his defense though I doubt he has stayed a night in such a place in his life. So whatever, but man. Talk about a shit hole. First off the door to the closet (apartment) is paper thin. It's a air core door with a piece of ply wood nailed to each side.... With a flimsy little lock to secure you in place and protect yourself and belongings. Luckily I'm 6'1 and 230 lbs so I can protect myself but I'm sure that my neighbors hated hearing me walk around. They certainly pounded on my floor, their ceiling enough times. First day moving in was simple enough, courtesy of my girlfriend and friend who helped everything facilitate about as smoothly as it could be. No thefts happened and was moved in relatively quickly. Literally the next day the downstairs neighbor who's an aspiring actor/Dj made a noise complaint about me assembling a bed. The on-site property manager came up and didn't introduce himself and demanded that I needed to put a rug down... I explained we just moved in and were in the process of unpacking... he muttered and walked away. Next morning I was woken up to a friendly Hispanic lady banging my door with her vacuum and singing in Spanish. Following that a dog that screamed like it was being murdered for literally hours on end. I emailed the manager and knocked on the door of the sound but nobody answered to either Next day, my packages were stolen. Later that day found a used needle on the staircase leading to my apartment. Later that day my clothes were stolen out of the laundry room. It was then I started noticing the veil lift back and realized I was living in a dilapidated run down building that had new dry wall and "new" carpet slapped down every at every chance to try and hold the weight of this building up. There was a massive crack and hole in the brick to the yard where bugs would crawl through nightly as soon as the lights dimmed. Sewage started backing up into our bathroom sink and management failed to ever answer a single email for help. The shower did the same and the solution instead of addressing the sewer plumbing for the entire building was to have someone come up with an electric snake and shoved it down the drain for roughly 3 hours fixing the problem momentarily. My girl and I wanted out so we prowled the internet for alternatives. Sadly this was during the pandemic so although prices were going down, everyone had their own little gimmicks and rules and we wanted to avoid another similar situation. So we avoided virtual tours and what not. We eventually found our new spot and in a much better location which we lived for 2 years. It's now 2023 and mosser is still trying to get money from me. Not only am I stuck somehow being charged for renters insurance each month that I've tried cancelling 12 times to no avail, the company now wants 656 dollars or so for painting and cleaning fees. I paid a security deposit through deposit IQ just to get the place, at the time my credit score was questionable and was told that I wouldn't be getting the deposit back because of that. Which I've accepted but what was that deposit for if you're now trying to charge me additional money for cleaning and painting when the apartment was left In good condition and nobody was able to come in for a walkthrough. They also tried charging me additional days stayed even though the keys were turned in at the location the provided so I'm assuming they charged me endlessly until they found said keys in their mail box. Overall Mosser is a shell of a company, who takes advantage of people just trying to live. Not only was the apartment over priced. 1895 for 350 sq feet.... But you took roughly 2400 dollars for a deposit that I would never get back. To my knowledge that deposit is used in case of damages or if we failed to pay rent. Which we didn't and we're always on time and left the apartment in a clean order despite normal wear and tear from having hardwood floors. But y'all paint the apartment regardless when new tenants move in.. so why am I paying for that when y'all have my deposit? Very confusing and a extremely greedy company. Looking to Nickel and dime you whenever they can. Stay away, avoid this company at all costs. read more

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Long overdue. It's safe to say that everything that's been said from other reviewers in regards to Mosser's "management" or more like, the lack of it, it's true. Seems that no matter the building/location of your Mosser unit, you're going to deal with the same problems. I'm at 1060 Bush and both the property and the building manager do the bare minimum, yes, they also think they're doing all of us a favor. Whenever you try reaching out, if you get to actually do so; they'll be unhelpful and reply in the most patronizing way. For almost a year now, I've been dealing with neighbors that play loud music for hours (I'm talking sometimes from 9 am to 11 pm; some days I had to text the building manager at 4-5 am). I kept texting him because he told me to do so, so he could "add it to their report". I must add that these neighbors get a free pass to smoke weed and cigarettes in their unit, which the building manager is also aware. Other than waking up in the middle of the night and wasting my time texting, what did this get me? Absolutely nothing. Last time I texted him, his patronizing answer was to say "it wasn't during the no-noise hours", oh and he sent me a picture of A BOX I didn't break down. Wonder if he does the same thing to every other resident. Mosser now has also this thing of renting small units to big families and since the water costs are "split" between residents, a family of 5 pays the same as I do as a single resident. They'll send every now and then surveys that seem more of a formality, since they do absolutely nothing. Sure, they clean the building, which I guess it's the literal minimum. Don't expect any type of improvements or new paint, or even adding 1 or 2 more laundry machines. Since there is no apparent background check, the people that live in this building keep getting worst. No surprise on the amount of packages that all of us seem to get stolen. Sure, you can ask them to check the cameras that they have but they'll make a big deal out of it; and make you feel like they're doing you this huge favor. By the way, they won't tell you what they found on the tape; but will make sure to (again, in a patronizing way) tell you of all the other places where you should get your packages dropped, that aren't your own residence. Cause we've normalized getting stuff stolen and not feeling safe at our own place. As many other tenants, I'm staying here because I like the location. I actually tried moving into a bigger unit in the same building. Found on the website of the building on a Monday that there was a unit available, scheduled an appointment for Tuesday. I show up, the guy walks in and points the obvious like " ok, room, bathroom, kitchen". Doesn't say anything else. Starts checking his ipad and he's like "oh, looks like somebody already applied", I said "okay, can I send my application?", "no, because we already have this one". Then why even give me the apartment tour if it's taken already? Few weeks later I keep checking until another unit seems available, I book a tour and never hear back from Mosser. Guess what? Rented. Don't waste your time, they couldn't care less about their tenants, seems like there's no education level required to fill any of their positions, everybody gets payed for doing the bare minimum; that's the only thing that seems to be the common denominator that everyone in the company shares; just have no interest in performing a job properly. read more

They use tenants just to get money. The apartments are leaking. There is no one to fix the problems and answer them. read more

Mosser Companies - Leaking! - Property Management Near Me - San Francisco, California

DO NOT RENT FROM MOSSER. And if you do, you have likely been ignored or wronged by them in some way or another. Multiple tenants and families over multiple properties across the city have lived in essentially squalor for months or years at a time, most of them being from marginalized communities. The conditions that the management is made aware of often range from mold causing breathing and/or skin conditions in young children, to a full on burned and/or collapsed ceiling or wall allowing water, pests, rodents, and the element to freely be in their homes. Elevators don't function for months or years leading to their senior tenants becoming trapped in their apartment with no way out. And if you or your family don't speak English they will take full advantage of that and pretend that they don't understand you even though you have messaged and called them in full English multiple times. That is, until someone steps in to talk to them that has some level of power to make them. When repairs are finally made, it's likely because an authority had to step in to force them to get it fixed or get fined. They don't care about the tenants, they only care about maximizing profits for their portfolio and coercing rent controlled tenants out of the properties because by letting them live in tremendously horrific conditions until they can't take it. If you're considering renting from this company, be prepare to quite literally have the worst time of you life and leave with potentially lifelong illnesses from their neglect of the properties they own and manage "Highly experienced leader in rent-stabilized urban community housing specializing in West Coast gateway markets. The company owns and operates boutique mixed-use apartment and ground-floor retail properties and spaces in historic and culturally vibrant neighborhoods throughout San Francisco, Oakland, and Los Angeles. The company is also known for driving improvements in the neighborhoods where they do business and contributing the economic vitality of the community." -Mosser website In reference to the quote above, a lot of the neighborhoods that the properties reside in have high levels of crime, drug use, drug distribution, excrement on the sidewalks. They make no attempt to "improve" the neighborhood and try to take credit from others for buying or building a property in an already nice neighborhood. Or will advertise the improvements others make as a selling point. Finally, if someone at Mosser is reading this, know that you leave people's lives worse than before you entered in to them. You are doing bad things for a bad company for the purpose of profiting off of the people you under-serve. You make people's life hell because they are not paying you an amount that is profitable enough to show to investors as a stat block. You should just quit because right now, you are adding nothing to society and will pass having accomplished nothing in your life. read more

Went to one of their listings and the leasing agent was on her phone the entire time, and her answers were extremely dismissive. Also, there were dead bugs lining the walls and yellow dirt/rust in the closet and behind the bathroom mirror. When I questioned the cleanliness, the agent said that "this is cleaner than all their other properties". read more

They refuse to do anything about my neighbor smoking in his unit. I'm at a loss for what to do, it's definitely against the lease. My apartment reeks of cigarette smoke, it's making me sick. read more

Avoid at all costs. Philip wasn't able to make the showing on time which is ok. But he was extremely rude, unprofessional and acted as if it was my fault he couldn't make the appointment at the time he requested or the delayed time he later requested. I'm really glad I didn't lease from this company, should have read the reviews earlier. read more

Mosser is still the worst management. My property manager (Milinda Kendrick) responds (20% of the time) to emails without proper grammar or punctuation and thinks she is doing us all favors by doing the bare minimum, such as replacing the mailboxes. She's very unprofessional. Anyway, the pest control came by today--without written notice from Mosser--that my unit needed to be inspected because I requested pest control when I did not. The inspector felt terrible that I wasn't expecting him. He kept apologizing and saying he was sorry for bothering me. I told him it wasn't his fault because he didn't know, but I would let the property manager know in addition to the resident manager. I texted my resident manager (for evidence, just in case), and he said he didn't know why it happened. (I was even shocked he responded because he was nowhere to be found when we had a trespasser a month ago. He wouldn't pick up his phone when I called or answered text messages.) So I responded, "So if management didn't know why, then who let him have the key to my unit?" No response. I also emailed the property manager. Again, I am still waiting for a response. Mosser thinks their tenants are absolute morons, but we're not. I can't move out because I have rent control. read more

Mosser Companies was great to work with! My partner and I spent several weeks trying to find a place that fit just right and after finally viewing a location with Mosser Companies, we quickly applied and got approved during the same day. Our leasing agent, Philip, was a great contact and helped us greatly during the leasing and moving-in process! read more

I've never rented at a place where maintenance requests have been fulfilled so quickly and communicated so clearly. I have been extremely impressed by the customer service provided. -Renting in SF Cow Hollow read more

Company somehow managed to bill 2-3x more on water and wastewater utilities on one month over the other. When I reached out to the team, they were initially responsive by email saying they would revert back shortly, but then disappeared for two weeks. When I tried emailing back and calling the office lines over a span of the following week, there was no response - anywhere. This is the most sketchy, evasive communication pattern I have ever had in a property management company. read more

Pretty much the worst living situation you could encounter. Better to rent someone's DIY basement than rent from mosser. I called every number in the mosser managed building and website plenty times to address multiple unhygienic and dangerous situations at our living space. Elevators that would shock you upon use... Mosser labeled maintenance personnel routinely knocking on the door asking to "check the water pressure" some creep status shit. Rampant drug use in the basement by homeless and drug sales at the basement gate leading to the street like WTF I know this is San Francisco but Perry St wasn't even this bad. To top it all off I was one day late giving my 30 day notice the Mosser official said oh no worries everything will be okay. I meet the mosser official to return my keys and preform a walk through which I was denied and within ten minutes I RECEIVED an email saying I was still required to pay for an ADDITIONAL MONTH after they TOOK THE KEYS! Requested keys back multiple times was never given the time of day or returned my keys to finish out my month. Thank god nothing happened to the apartment during the month or if it did I was never contacted about it. TLDR: Don't ever rent from a mosser managed building they really dgaf about their tenants at all in the slightest. read more

Found my current apartment with the help of the leasing agent Saad. He was super responsive and helpful with the whole move in process. Highly recommend getting his help as an agent if you're looking for a place to lease! read more

I worked with Phillip at Mosser. It was great having a Gay leasing agent. As a fellow Gay, that made me more comfortable. He assured me the price was a steal for the neighborhood and after doing my own research, he was right. I trusted him, he helped me secure my first choice pick, and I he made the process as smooth as possible. Thanks Philip! read more

I recently moved to one of Mosser's property in San Francisco. I found the company responsive and reliable. My agent, Phillp, was very kind and helpful. The place is well located and reasonably priced. read more

My experience living in a Mosser building for 12 years has been really different than what I'm reading from others. I know there are multiple buildings in multiple neighborhoods which may account for the difference in experience. We've had excellent maintenance service for the most part. Recently we had some trouble getting management and maintenance to fix the front gate which was super heavy to push open and slammed shut before you could get through. I had to stay on it and they did finally fix it and it works well now. But I usually just submit one work order and the response is that day or the next. The building is really clean and the back court which is shared by 5-7 surrounding buildings is well maintained with well kept garden and trees. read more

I am appreciative of Mosser Companies they have kept in contact with me and provide useful information as well as a lot of patience when I'm too busy to respond immediately. Also my Leasing Agent Maria Ellis was the Best Ever! read more

Mosser Companies - My living room - Property Management Near Me - San Francisco, California

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You can leave several phone messages and no one calls you back plus no one picks up the phone when you call Also nobody replies to the emails you send to the leasing team read more

If I could give them 0 stars I would. I pray that you all shelter your money from this corporation. They do not value you. I moved into a unit that was livable at first until the upstairs neighbor moved in then it became a nightmare. I have months of footage and recordings but they did not help or try until last minute(offered me a new unit but I'd have to pay half of the lease breaking fee). I paid off the lease and was left to spare after months of trying to get the leasing office to do something. It was a scary experience and I would not wish that one anyone. Please find an alternative. Avoid Tehani Fernando & team at all costs. read more

I been with out paying my rent since last september and this company understands and stands by my side with out the hustle or pressure of paying rent! they are always cleaning the building by and amazing staff that are basically heroes and is just home for me so thank you read more

Mosser Companies - Property Management Near Me - San Francisco, California

My friend was told that water and heat were included in his rent, but wound up getting an itemized bill from some questionable utility company in Georgia. An amount for rent was of course agreed upon, but when they found out he had a subsidy, because he is disabled, they jacked up his rent another $300 simply because they could get away with it. Want me to keep going? Okay. My friend is disabled, he can barely walk. So, of course the elevator would be out of commission for almost two weeks. There were bugs under the sink in the kitchen and the bathroom sink had a leak each and every time you used it. He probably still has a leaky sink, but only because he's too lazy to fill out a work order. [cough!] Stay tuned for photos. Dana C? You haven't quit your job yet? read more

I'm at 1040 Sutter St property in San Francisco. They're plenty accommodating and helpful when you're trying to sign a lease and move in, but once you're in you're shit out of luck. We've been dealing with a mentally unstable and destructive tenant on our floor since April. Apart from the loud music at all hours throughout the day, he's since escalated to smashing out his windows, yelling and screaming by himself, banging around in the stairwell, he full on broke his front door split down the side, knocked out and punched holes in the hallway and neighbours door, constantly sets off his smoke alarm and then DELIBERATELY PULLS THE FIRE ALARM FOR NO REASON, but then when he's burning shit to hell where the smoke seeped into my apartment and spread to other floors as well, he's locked in his room. We've called the police multiple times, the fire dept has come as well, but nope this guy is still living here. Nothing has happened, he's still living merrily in that unit. The quickest and most action they've taken is to fix the door HE HISMELF BROKE in the same night, without any recourse or consideration for other tenants. They're a fucking joke, do not sign with this company, they do not vet their tenants and they sure as hell don't give a shit about maintaining a safe and peaceful environment. read more

Incompetent, unreliable, and unresponsive management. You have to fight with them in order to get them to do their jobs and fix mistakes they make. They will gaslight you and tell you incorrect and conflicting information that directly contradicts their previous emails, statements, and terms of the lease. Do not correspond with the representatives via phone as they will tell you one thing and then something different over email. I've had representatives blatantly lie and say one thing over the phone and then when called out on their lies, they will never respond. In one instance, I reached out to a representative 5 times via phone and email I order to fix our refrigerator that stopped working for the third time. She said she called me and left voicemails but when I showed her my cell phone statement showing no calls from her to my phone had ever been made, she stopped responding. Another time they incorrectly attempted to increase our rent despite the lease not ending which is illegal. When notified of this, they told me it was an accounting error; which is a very egregious error and points to their disorganization and disregard for their tenants. I've had to ask for a supervisor multiple times before finally being granted their contact information. However, the supervisors that I have worked with are just as unethical and unprofessional as their employees. Supervisors take days to respond despite them providing a timeline for when they will respond to you. When they do eventually respond, it's with incorrect information nor do they address any of the issues raised. Their responses seek to blame the renter for mistakes that their team makes and then they have the audacity to act like they're doing you a favor when you insist that they correct their errors. I was a renter that always paid on time, had no complaints or violations against me, and was overall a great tenant. However, the way Mosser treated me made me feel unwelcome and uncomfortable interacting with staff. It truly felt like each time I interacted with someone from the Mosser team, I had to go into battle in order to get help or have them correct a mistake (again mistakes made from their end...). It seems that the Mosser way is to deflect fault and place the blame and responsibility on the tenant to fix mistakes that arise from their own incompetence. If you are looking at an apartment that is "managed" (term used loosely here) by Mosser, I implore you to look elsewhere to more reputable and reliable companies -- companies who at the very minimum should be familiar with renter laws and their own leasing policies. read more

Had so many problems with this company, including a flea infestation from hell. When I first moved in, I noticed the fridge stinking. Upon closer look, it was filled with maggots. They sent a guy to "clean" the fridge, but a few hours after, surprise surprise - MORE MAGGOTS AND WORMS, in all the tiny crevices and corners. It was horrifying, and the guy came back a second time to tell me to email the manager to get it replaced. Luckily, they replaced the fridge quickly. At the same time, I started getting these itchy bites all over my feet and legs. I set aside some sticker traps and it became clear I had a flea infestation - with no pets, no carpets, etc. They sent their pest control guy to fog my apartment multiple times, but they just kept coming back. I texted the pest control guy after work to tell him the treatment didn't work and he had the audacity to say "it's 6PM?", and I thought to myself... THE FLEAS DO NOT HAVE TIME OFF! They absolutely refused to move me to another unit, and they refused to tear out the floors to address the issue at the core. Furthermore, they once inspected the apartment and said they found nothing, and when I came back from work I found out they threw away the traps which clearly had fleas on them. I have had my packages stolen from the lobby and they refused to look at video footage to see who the culprit was. They have raised rent and shrugged their shoulders when I told them I never received notice. They do nothing about noise complaint- the manager told me to "bake him a pie and ask him to turn it down". Seriously, the flea situation should have been escalated to the health department for how dangerous and negligent they have been! All this, plus how overpriced in rent I paid to this company! read more

Do not use this company. Horrible customer service. We have been trying to apply for apartment for over a week and just get the run around. read more

BEWARE!! One of their rental properties is actually a hotel with the exception of a few single rooms they brand as "micro studios." The property isn't considered "rental" or "residential" by the US Postal Service so unbeknownst to residents, you cannot have your mail forwarded once you move! Stimulus checks, paychecks. have gone missing,. So have parking tickets, Covid updates, social services, and voting information. FYI: you cannot have voting I do mailed to a PO Box. When Covid hit we were forced to stay inside. Our cars were forced tp of their monthly parking garages, and at the mercy of looters. Many lost their jobs, and lost them for good. There was no response from this company concerning Covid policy and rent. No notices, no updates, no updates on potential support. When I left I let them keep my deposit. A few months later, despite never forwarding my mail, they did see fit to have some alleged collection company send me a bill for past rent. I haven't even gotten to the bed bugs, no air conditioning, seedy residents, some with mental challenges. Fighting, arguing, and all While sharing a single elevator with tourists. Good luck getting a call back. Never trust a corporation with your home. They don't live there. They don't care. It's all about the money. And now look at San Francisco? A crime ridden shithole, destroyed and deserted by corporate tech pricks and their workers who cannot wait to get back to mom & dads rural home where their basement bedroom awaits. read more

*UPDATE* After reading my review, the property management contacted me and gave me my entire deposit back. I was depending on this money to be returned back to me in full, we all know how costly it is to move in the bay area. At least I got it before Christmas, thanks Kristian for making that happen. I was a good tenant, I even applied 2 coats of paint and cleaned the apt THOROUGHLY. I was shocked when I didn't get my full deposit back, but they made good on it with me. 4 stars for the trouble of having to go through it to get my money back tho. read more

Neighbors can steal your packages in front of you and under the cameras and dumb the wrappers with your addresses on the floor. Why? Because the management team allow them if not encourage them. Everything is clearly recorded by the cameras, but the supervisor of the onsite manager said there is nothing suspicious detected by the camera. And also the smell inside your apartment is out of control. When your doors and windows are closed, your apartment can smell like your neighbors' dirty kitchen after deep frying some shit or marijuana and cigarettes smoking. read more

We have had a rat infestation for more than a month in our trash and laundry rooms. When myself and other tenants have reported this and asked for help we are repeatedly told to be patient. I wonder how patient Neveo Mosser would be if he couldn't do laundry or take out trash without rats charging at him. read more