Stayed at Motel 6 recently and honestly it was about what you'd expect for the price. The bed was surprisingly comfortable -- no springs in your back or weird lumps. Pillows were thin and the blanket was thinner than the sheet, but it worked. The room stayed ice cold even without the AC running. Mini fridge ran hot but somehow froze our drinks solid. No microwave and only a small TV. Check-in was easy, though hospitality definitely isn't their strong suit. Staff wasn't rude, just not friendly either. Don't come expecting warm customer service. The place smelled clean when walking in and the room itself was tidy, just very worn down. Fresh paint and small updates would help a lot. There were gaps under the doors, so bring something to block it if that bothers you. Walls are paper thin, so you'll hear your neighbors whether you want to or not. Overall though, it was clean, cheap, and decent for what you pay. read more

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To call this "no frills lodging" is being generous. The guy at the front desk was clearly irritated that my arrival made him stand up and do something. The door to my room was unsecured when I got there, and I realized that it was because you have to push or pull on it quite hard to get it to latch. No blanket on the bed - just a patterned sheet (which is fine in metro Albuquerque in July). I squashed three bugs that were scurrying around on the floor. No streaming services on the TV, just basic cable filled with ads. No coffee pot or any other standard motel room amenities. No breakfast, not even cereal or a muffin. It had been decades since I had stayed in one of this chain's locations - I don't remember it being that spartan back in the day. I guess my standards have changed. I won't stay in a Motel 6 again. From now on, I'll spend an extra 10 bucks and stay in a place that cares about the services and amenities they provide, or spend double or triple and find a very nice place to stay, even if it's just for one night on a road trip. read more

The lady at the front desk is a total jerk ...we reserved our room and I we asked for a room with handicap bathroom for my mom and when I showed up at the correct time she started yelling at me telling me check in will be at 4pm and not 2pm like it says so I asked her if I was gonna get a discount and she started cussing and yelling and saying if I didn't want to wait then she will cancel our reservation lol this place is trash read more

Motel 6 - The lady that hates her life lol - Hotels Near Me - Bernalillo, New Mexico

if I could give them a minus I would, originally booked five nights, stayed one and canceled, they were not surprised, BAD MANAGEMENT. dirty, broken slept in my clothes, no blankets, cockroaches etc.... AVOID read more

Where to start... I booked my room for October 8th 2022 as a stopping point for my truck driving. Per DOT regulations I had to shut down for minimum of 10 hours before rolling again. I arrived to the property, checked in, and made my way to the room. The check in process was easy and all seemed "ok"... a little musty smelling due to tenants smoking in rooms (for example my NON smoking room, reeked of cigarettes). Upon reaching my room I noticed all the room numbers were taped and written in with permanent marker... odd but alright. Once I walked in that when I immediately priced the smell of smoke (as mentioned above), and also began noticing and group of different "room discrepancies" and even safety code violations. What I saw... 1.) the light fixture above the bed: the cover to the light was broken and hanging down on one end and another portion of the same light cover appeared to have blood or something stained on it. 2.) the amenities listed online pertaining to my room were not actually included (like a fridge). The bathroom: 1.) the shower head was coming out of a literal hole in the wall about 2-3" in diameter. 2.) the ceiling fan cover was broken and the fan hole was completely exposed. 3.) the light fixture for the "heat lamp" was not only exposed completely due to the cover being broken but there was also no light in the socket and had live power (extreme fire/electrical hazard). ... upon noticing all this I immediately went down stairs and brought it to the attention of the front desk clerk. Her only response to all the above was... "oh, those room don't come with amenities, only our sweets do" at which time I pulled up there website and showed her what is listed to which she responded "well there's nothing I can do". * I'd like to remind you per DOT regulations there was nothing I could do either. I made it clear this was not ok and I would refused to have my deposit garnished for anything in the room... Upon going back upstairs I felt like that would be it and my intent was to just take a shower and leave as soon as I could...I turned on the shower letting it warm while I was grabbing my change of clothes. Upon stepping in the shower I immediately realized the water was cold, having though I mistakenly set the knob incorrectly I turned it and it got even colder! I went down stairs and brought this new discrepancy to the clerk to which she replied "oh, yeah... the water boiler has been broke, the entire building hasn't had hot water" I was stunned... at that very moment another potential customer was asking about room prices when she responded but didn't mention anything about the "no hot water" I made mention. The patrons did not end up booking. There response to this was to call the police and have me removed from the premises for disrupting there business. They also did so without refunding the 145 dollars spent on the room. I have never in my entire adult/ professional life have I been treated so horribly as a patron somewhere (I'm 35 years old and a business owner of a pressure washing service company) and was completely appalled at there customer service as well as there lack of concern/care for there patrons. To back up I requested to speak with a manager several times to which the clerk could never provide me with name or contact her on her own... I'd like to make mention also of another group downstairs at the time locked out of there room... it was 3 older women and an older man. The hotel issued them a room that only had a master key and when they went to dinner and lost it the hotel couldn't provide them with a remake to get into the room... they were downstairs for 2+ hours (and still after I left). This is absolutely obsurd and unbecoming of ANY hotel service company! I will be filing formal complaints with their corporate office, on every social media platform, to include Google, yelp, and other hotel booking sites! read more

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First, their web page lies: no room has a microwave or a fridge. Mgmt says they took them all out but didn't bother to change the ad. There is no smoke alarm in the room- just wires hanging from the ceiling. In room coffee all removed. And there is no coffee anywhere on premises. The ice machine does not work. The gas station next door is permanently closed. There is nothing. WHY would you stay here??? read more

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This place is absolutely only one star. It is now 8:56 Oct 11 and I guess they decided to paint the neighbors communicating door now my room is full of fumes. I have opened the window a little put on fan but still smells and I am dizzy. Went to front desk and asked them if they just painted the neighbors room. The very rude desk lady shrugged and said " just open the window". I don't want to keep the window open all night because not only is there traffic near but there is cat crap under the window like some one threw the litter box out and there is a crack pipe. This place needs better management. read more

Pretty crummy joint. 1st suite no TV, no Wi-Fi. Was Moved to an upgraded suite. Still no Wi-Fi, also no soap/shampoo I discovered this morning. Fortunately Next door is a Burger King open 8a -9p, next door to it is a food Mart which had one shampoo left, no soap. The suites look like they were assembled by drunk IKEA workers, drawers don't fit, electrical outlets are obscured by unmovable dressers, etc But it was only 50 bucks, the upgrade was $200 But free to me. All in all, a lousy experience. read more

This is my first ever bad review for anything, it was that bad!! It was like a crackhead motel, stains and cigarette burns, dusty and worn; gross. WORST place to crash a few hours. I drove 10+ hours from California to Texas over the weekend and needed a place to stay for just a few hours to shower and sleep, mind you this is 12 AM I checked in. WOW TERRIBLE. First of all, when we checked in, we found our door held open by the indoor latch which the front desk replied oops I must have forgotten. So security out. Then onto the bathroom. After the long drive, all I looked forward to is a hot shower. No joke I left the water running for 10 minutes waiting for it to heat up and it was FREEZING to no end. I applied purple shampoo to my hair before realizing the water would never heat up so you could imagine how miserable that shower was. Also, the sink sputtered the gnarliest yellow color even with the water running for minutes, disgusting!! Had to use my water bottle to brush my teeth. Health and safety out! Also, the beds are hard as rock holy hell, I should have just slept in my car. I was rather paranoid at this point to even stay, in regards to cleanliness and safety. The receptionist did not care at all for the complaints and offered no genuine concern, only said to contact Motel 6's corporate office and they can't do anything. What a bunch of crap. I'd steer clear of here travelers!! read more

I know this is a budget motel but I've stayed at many that were very decent and after driving 15 hours I needed to get out of the car, sleep and freshen up. While trying to pull in the first was was blocked by two police cars and me thinking a drunk go around and notice two more in the lobby. I walk in to check on (via third party app) the young lady is visibly upset and the officer finally leaves. She can't check me in because she had just been robbed at gun point and the man took the table (I'm assuming they use instead of a POS) and everything else. I was sympathetic but needed to sleep and had already paid. They didn't have what I booked left but she offered me a two bed, I showed her my reservation ticket it went on my way. The hotel looks like attempts have been made to update it but very cheap. The outlet covers were broken, the AC didn't work at all thankfully the window opens and I got to listen to cars of the freeway all night. They provided two bars of hand soap to wash with and some tea towels to dry off with. The toilet was also plunged and I had to use my hand to fix that problem. Paint coming off walls and what appears to be a cigarette burn. AC was filthy and full of dust, it's probably a blessing it didn't work. Beds are meh good enough for one ambian induced sleep. My lack of cell service through southern Utah and western New Mexico is the reason for not trashing the reviews and took the closest and cheapest so I am the one to blame but no one else should have to suffer. Tl;Dr place was robbed and tablet taken, didn't have my res so put me up in a double queen with no working ac, clogged toilet, no shampoo and tea towels to dry with, cigarette burns and chipping paint. read more

!Motel 6 Bernalillo will Rip You Off!!! !!WARNING!!! CRIMINAL ENTERPRISE!!!  Manager Fran Martinez asked us to pay in cash for a better rate. She falsified receipts/documents and pocketed our $300+!!! AND overcharge our credit card on file!!! Had her lackey Dennis pound on our door and kick us out then saying we never paid!!! We engaged corporate -this location is a franchise- and they were NO HELP!!! STAY AWAY!!! PLACE IS A TOTAL DIRTY NIGHTMARE!!! read more

Guess it's what a deserve for picking a cheaper spot, though for what was paid, was hardly worth it. Bed's that are the equivalent of a thin sheet over a slab of concrete. Heating and air that has two settings - cold and colder. $30-$40 bucks is probably what it's worth. Anything more, go somewhere else read more

For a spot sandwiched between the interstate and the frontage road, Motel 6 is surprisingly hard to find without a GPS or calling for directions. The sign is totally faded and easy to miss. No shampoo, no lotion, no iron - not just in the room but no irons available in the whole motel! Had to run to Wal Mart to buy/return one. No breakfast. The front desk guy called me 'my good man' at least 6 times in our 5 minute interaction, and no, he's not British. The room is fine but outdated, poorly arranged (hard to see TV from couch or bed), and features not-so-mysterious splotchy stains on the carpet and furniture. They left the masking tape on the bathroom from the last ceiling paint job. Don't stay here. read more

Who remembers college dorms? Well, this is pretty much a dorm. Mold in the bathroom, leaky faucets and rips and stains like a teenage boys laundry. I walk in to book a room late in the night and the attendant is watching something in the back office loudly on his computer he waddled up to the counter and booked me my room. I walk into this promising room wide open, a couch kitchen and open floor plan. Que the Mike Meyers music......the pull out couch was ripped and stained, which sat perfectly in the corner in front of the sticky table. Next to that was a moldy kitchen light that lit up the water stained sink....I was glad to wash my hands of this place a few hours later. Moving towards the window, the tv is at such a weird spot it cannot be seen from the bed, just poor reception. The bed though, had no fitted sheets just a sheet to cover the mattress, then the the sheet and comforter. Not very appealing. The outlet was covered by a shelf and not accessible. To top it off the ac/heater vent was so full of dust and lint I felt I was in a attic with a fan going, it seemed too unhealthy. Above that, in a non smoking room cigarette butts and ash lined the window sill. Unless things here make a complete turn around in will not return to take a shower in a moldy bathroom or even sleep in a unkempt bed in this hotel ever again. I will go across the street to the days inn. read more

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Stayed here for two weeks at the end of June to early July. Many of the staff were great, and the Motel seemed very clean overall. However, we had a little inside info about bed bug problems on the uppermost third floor. However, in the middle of the stay, a couple in the room next door to ours (on the ground floor), found out theirs was infested, as well. As I understand it, the managers notified the property owners (for each problem, dating back months) and the owners continue to neglect taking the proper action to eradicate the bed bugs. Also, some of the staff at the front desk can be cold, rude, or too busy with personal stuff, so be prepared to deal with that, should you decide to take a chance on the bugs. read more

This was a horrible experience. If I could put zero stars I would. The room was so dirty. The restroom was filthy, the countertops and floors had hairs and crumbs. The people that work there didn't know what they were doing. When we got there we had booked a NON smoking room & we instead got a smoking room. We asked for a non smoking room and the receptions said that the only room she had available as one with a broken toilet. Apparently the man at the front did not know how to check someone out. Do not stay here. read more

This is not a corporate Motel 6, it is a franchise. When I arrived to check my reservation the desk clerk was really unpleasant. My reservation didn't show up because they didn't have a linked system to main Motel 6. The desk clerk was really rude and refused to help me, even after I kept asking for help. I had just come from my doctor in Santa Fe with Asthma attack and was told to rest for 2 days. I chose that Motel 6 to be nearer my business clients. I told the clerk I didn't like the way he was treating me. I sat down in lobby, called main # to get reservation changed. After it was changed, I returned to desk for check in and the clerk said there were no rooms available. He was typing into computer the entire time I waited. I sat down again to call main number to ask why about the booking and he told me I had to leave or he would call police. I was very upset and really struggling to breathe. I finally returned to my car. Desk clerk added me to a "do not rent" list! Be careful, they have no mgmt. on staff read more

FIRE THE MANAGER WORST MOTEL EVER. I'll start by saying I frequent cheap motels. This motel is the worst. We check into our room after a 16 hour work day. No soap, no towels, no microwave. Nothing. No big deal, we ask for some soap and the lady at the front desk said "she needed to call her manager" Really? For a bar of soap? They move us rooms to a room that also has no soap, a dirty towel, and it smells like heavy cigarette use (no smoking room) to top it all off there's cigarette burn marks on the bed covers. This would be a great place to stay if the homeless shelter was closed. Jeez Louise...hospitality 0 cleanliness 0 comfort 0 convenience 0. How is it possible for a motel chain to be this mismanaged? Nothing seems managed here. The manager is nowhere in the building. The girl at the front desk was no help and pretty rude. I rang the bell for help and I sat there for a few minutes watching her wrap up whatever she was watching on her cellphone. I've never used yelp but my interaction here was so absurd that I had to make an account. 0 stars, retrain the front desk lady and FIRE THE MANAGER. 1 star review average? If you like cum stains and 3rd world conditions this is the place for you. It's Corona season and the lady at the front desk had her gloves on...the problem is she had her finger so far up her nose it looked like she was trying to scratch her pea sized brain. read more

Bed bugs! Do not check in. Bed bugs visible in the sheets. Find another place to stay unless you like sleeping with the bed bugs.

The weirdest thing about my two night stay here was that both of the rooms we were offered did not open with a personal key- we had to ask a staff member to personally open our door each time, some often there was only one staff member on, creating a long wait. The workers did very little to help us with the fact that the room next to us had two dogs that barked every few minutes from 11 to 12. It was only after multiple requests for staff to do something that they offered us a different room. read more

What a dump with horrible customer service! Heater not working in one room requested another after being told i'd have to pay for another room and front desk clerk calling us a punk. Get up to the second room and there is urine in the toilet and a bar of soap left in the shower with genital hair on it, dirty clothes on the floor. went down to front desk telling them we wanted the room refunded that we would not be staying in a filthy room and was told to wait for the manager. Following day reached out to manager and she had no compassion for our situation and is now dodging calls while we are trying to get our refund on all the rooms we paid for (5 rooms total). Don't bother calling the "corporate" number they give you because its privately owned and they will not do anything for you. DO NOT WASTE YOUR TIME OR MONEY HERE! read more