Some respect to customers who are spending their money in their store not treat them like dirtread more

I was pleased with the service I received from the team @ CalMedi. I needed a Air cast for my…read morebroken foot and called up to find out if they had my size and sure enough they did. I asked for them to hold it for me and I would be right over to pick it up. They held it without any problems! The service I received was knowledgeable and friendly, I would recommend CalMedi for your medical supply needs!

UPDATED: In 2025 I needed a new scooter. I remembered that Dave and Kim had been so helpful earlier…read morewith renting and sought them out for a reputable dealer. I had encountered a con artist who had a reputation of cheating people and I now wasn't sure who to trust. It turned out they sold scooters and the entire process could not have been more wonderful. I was recovering from ill health, and they accommodated my circumstances very kindly. They brought a selection of scooters out to me, so I could try them and determine which suited my needs. Knowledgeable, forthright, kind, and generous are words I think exemplify how they run their company. They know a scooter means independence to me, and they worked to get one to me quickly. I truly felt it was important to them. I so appreciated the personal service, and I see this reflected in the warranties and service policies they offer as well. I now know that there are unsavoury characters in this field. It's why I think it's so important for people to know that Proactive is the direct opposite of that. It is run by people who truly care and want the best for you and will work with you to find the best solution. I am in LOVE with my Shoprider and am out and about exploring my neighbourhood, running errands and flying through leaf piles. Can't wait to travel with her. Proactive Health and Wellness truly changes lives.

I broke my ankle and reached out to Proactive Health and Wellness on a Sunday and they delivered…read morethe scooter to my home the same day. When I wanted to switch out the scooter for a different one - with bigger tires - again they brought it out to my home. They are super responsive and easy to work with.

Several weeks ago, I needed some medical equipment, and called Calmedi. They were friendly and…read morehelpful, and I stopped by their shop on 16th ave (note - they've moved to the old Enterprise car rental building a while back). They were patient and helpful - I was new at needing medical equipment and though I was feeling a bit unsure, they made me feel welcome. I explained my issue, and they took the time to look through their inventory to find just what I was after. Then, they gave me a GREAT price. Thanks, folks!

My wife needed a scooter and CALMEDI treated me like family. From the first phone call to loading…read moreup the scooter service is first class! Do yourself a favour and go see these fine folks if you need any health care equipment. You will be more than satisfied!!!

I phoned these guys up and they seemed to have a good selection of casters, upon arrival though…read morethey were out of one of their most popular casters (the one I was looking for). I could hear the salesperson in the back yelling over to another associate about screwing up an order and shipping it twice. The old guy that asked me if I'd like to help gave me a harry eyeball when I asked him a question, coupled with a attitude. Funny, thing is when he walked me over to the salesdesk all of a sudden he was real nice in front of his colleagues. When said salesperson got up from his desk he had a big scowl, like 'why are you bothering me' he didn't interact with me during the transaction (no thanks or anything) and literally threw my bank card back at me. These guys have some real issues, if the place is that much of a hole to work, just quit.

From the owner: Specialty distributor of casters, wheels, material handling equipment and industrial products, with…read moreretail stores and drop-shipping across Canada. Family ownedÊand operated since 1975, we have over 45 years of experience in providing mobility solutions for small businesses, local shops, commercial companies, and personal applications. Wherever you are, drop in to Casterland or call us at 1-800-661-6600 for all of your mobility needs.