They are the best business people I've ever met. They do business like you're family. I highly…read morerecommend Tire and Muffler USA in Shelbyville TN to anyone needing work done! It's worth the trip if you don't live in Shelbyville!!

Dana and Steven is at Tire & Muffler USA getting our oil (Mobil One Pure Synthetic, lube, filter…read moreand tire rotation on our Nissan Murano. Dawn and crew always takes the best of care of our vehicles, always. Quality service, Trustworthy company.

Great service & reasonable prices Friendly and courteous…read morefolks A real blessing Thank you!

Have never done business with Bud's but drive by there almost every day and he seems to always be…read morebusy. May be wrong, but if I see a lot of cars around a business I feel like they must be doing a good job.

Love this place fair, great quality of work. Positive customer service. Great place to send you…read morefamily.

Short Version: Chris and his crew are incredible. Chris went above and beyond the call of duty to…read morehelp me when I was in a predicament and needed an urgent repair. The staff was knowledgeable and friendly. Their pricing is fair and affordable. Long Version: If you have a minute to stick around, let me tell you my story so you will know how awesome this place is..... Roughly four weeks ago, on December 15, 2023, I drove from NC to Murfreesboro to spend a couple of days with family in the area. I was supposed to have a really quick turnaround. During my drive to Murfreesboro, I had a light turn on in my BMW X3 regarding my coolant. I arrived in town Friday evening and the following morning, I took my vehicle to BMW of Nashville to have the coolant checked/refilled. While my vehicle was at the dealer, they identified a leak and completed further diagnosis to determine the radiator hose needed a replacement - this was the primary radiator hose on top. The quote provided to me by the dealership to complete the repair was egregious compared to the average cost for this repair. The cost was FOUR TIMES the average cost of replacing a radiator hose. I immediately began exploring other options which is where Chris comes into play. I called ATL Total Car Care and explained my situation and the needed repair. We talked through it and Chris was willing to help me and take my car in, the same day, to assist. Chris did not have the hose that I needed in stock but said if I could purchase the part directly from the dealer, he would still handle the repair. So, with Chris' idea, I was able to pick up my car from the dealer, purchase the necessary hose directly from the parts department, and then headed to Chris' way! They close around 2 pm on Saturday from what I recall. Chris took my car in around 12:30 that afternoon - he and his team stayed past closing time to complete the repair. The team waited for me to come and pick up the vehicle and close out afterward. Outstanding service. Affordable pricing. Good People.

****NIGHTMARE EXPERIENCE**** Summary (if you don't want to…read moreread the full story): My car came back with TWO NEW ISSUES after I spent over $3,000 with this shop, and the ORIGINAL ISSUE was never resolved. When I brought it back, they refused to fix any of it unless I paid even more money -- for problems that appeared immediately after I picked up my vehicle from them. The Diagnostic: I brought my car in because of a loud noise that happened at certain speeds. They said they'd need to run a full diagnostic to identify it, which seemed reasonable, so I left the car with them. Two days later, they called with their findings: my REAR DIFFERENTIAL was bad and needed to be fully replaced. They also gave me a list of "maintenance suggestions" and separately flagged that my FLEX EXHAUST PIPE was broken and needed replacing too. The total estimate with everything included came to $3,742.68. The Repair Decision: I declined all of the maintenance suggestions and authorized only two repairs: FLEX EXHAUST PIPE replacement -- $305.09 REAR DIFFERENTIAL replacement -- $2,484.38 That came out to roughly $3,000 after tax. Picking Up the Car: New Problems, Immediately When I arrived to pick up the car, it was parked out front. The moment I started it, there was a NEW NOISE -- loud, consistent, and awful metal on metal clicking noise for about 20 seconds. I was concerned, but told myself it might just be the new parts settling in. Driving away, I quickly realized: The ORIGINAL NOISE I brought the car in for was still there. There was now an insane NEW EXHAUST SMELL inside the cabin (that now happens every time I start the car). So: two brand-new issues, and the original problem still unresolved -- after paying over $3,000. I gave it a few more days, hoping it would resolve on its own as the parts settled in. It didn't. The new noise, the new smell, and the original noise were all still there. Follow-Up Visit with David: I called the shop, and CHRIS (the owner) told me to bring the car back in for a diagnostic. When I arrived, DAVID (the senior advisor) was the one who met with me. I explained what Chris had told me and described both the new noise and the fact that the original issue was never fixed -- despite having just spent $3,000. I showed David a video of the new startup noise and told him about the new exhaust smell. He offered a few guesses as to the cause, including that it might be related to the FLEX EXHAUST PIPE they had just replaced. We went on a test drive together, and David immediately said, "I hear the noise" -- referring to the original noise that the $2,400+ REAR DIFFERENTIAL replacement was supposed to have fixed. He asked me to drop the car off the following Monday, since I couldn't leave it that day. Second Drop-Off: Still No Resolution I dropped the car off Monday. The next day, David called and told me: They could not replicate the new startup noise. The new smell was likely caused by an exhaust leak from the FLEX EXHAUST PIPE -- the part they had replaced. They didn't know what was causing the original noise issue while driving, and suggested I take it to Discount Tire to have them look into something tire-related. Despite the fact that the ~$2,400 REAR DIFFERENTIAL replacement was supposed to fix that exact issue. At this point, I was furious. I asked David directly if they could just fix these problems, since I'd already spent over $3,000 and was left with the original issue plus two new ones that didn't exist before they touched my car. His answer: they didn't know what was causing the original noise, and diagnosing the new startup noise would take about 4 hours of paid diagnostic time -- on top of everything I'd already paid. I told them I was picking up my car. When I did, the "new noise" David claimed he couldn't replicate was right there. I DO NOT RECOMMEND.

Fast friendly service. great price. in and out in under an hour. highly recommend this place!read more

Ok. I'm back on the road again!! Woo-hoo!! Was very pleased…read morewith the service I received here. I went in thinking it was my exhaust system but it turned out to be drivers front wheel bearing. Ouch. I was told I've been driving on a wing and a prayer. Many prayers since I heard the first "pop" a year and a half ago. The reason for all of this is I'm planning on going out of town so I wanted my car ready. Needless to say I was shocked to find out it wasn't my exhaust. I don't know what it would have cost me if I left town. I also don't know the value of the wheel bearing, but for me it was priceless ($603) Dale, the owner was amazing. He didn't talk to me like I was stupid bur explained everything so I could understand the what and the why. I will definitely be telling my friends about this Maxi Muffler Shop. And in the future, should I actually need exhaust system repair, this is where I'll be going. The guys are friendly and funny. Made me feel at ease.

A rip off and rude to the customer. I had a issue with a part I brought to them for installation…read moreand they didn't put the mileage it was installed at on the receipt, so the part is defective and I'm out of mo ye because they refused the verify the mileage of installation. They don't warranty parts they don't supply, of course, but at least put the mileage on the receipt for the event of a defect you can file a claim with the manufacturer. They are rude and could care less. Don't trust these guys with your needs!

They are an honest repair shop. They fixed my car at record speed and excellent price! Thank you…read moreNick!

Seems to be a good honest professional business. Taken my cars there many times and never regretted…read moreit. .

Absolutely the best place for auto needs. The owner is a great guy and the mechanics are too notch.read more

Great service and nice people! They know their stuff and are honest in what they can and cannot do!!read more