My experience was excellent! Corey was able to fit me in at short notice to re wire the sounds…read moresystem and reverse camera in my Nissan Patrol. He was quick efficient and reasonably priced.

From the owner: Car Audio - Stereos Car Visual…read moreAmplifiers Speakers Subwoofers Car Alarms Keyless Entry Central Locking Reverse Cameras Reverse Sensors HID Headlights LED Conversions

Nafe has done 2 jobs for me now, we took him our Outlander to install a double din and reverse…read morecamera with dvd player after he had done a great job installing a new stereo in my Magna. Good clean work, no visible wires anywhere, really quickly done, and honestly Nafe was really great all round to us, has been both times. Dude has an awful lot of positive reviews from people on Facebook as well, the other negative review here is the only negative one I've found, and although it sounds like some pretty bad stuff went down, it's really not easy to say exactly what happened. I thinks it's important to point out that Nafe does installations, he doesn't manufacture the stereos themselves, and really, if you have an issue with the stereo like Bluetooth not connecting or a software issue then that's really something to take up with the manufacturer of the stereo, not the guy who installed it. I'm sure he probably thought he could help the guy maybe but upon realising that he couldn't things then obviously went awry. Bluetooth can be finicky, particularly when connecting multiple phones, I would have recommended that this other dude Antonio try factory resetting his stereo or call the manufacturer about how to update firmware.

My Dr Audio Video unpleasant experience!…read more Most shocking customer service I have ever experienced! Kenwood DDX 4015BT Tuesday 8/1/2018 After having Bluetooth connectivity issues with not only mine, but also my partners phone, I thought it would be a good idea to message Nafe re problem and advise - or any suggestions on how rectify the problem. (I have photos of 2 x different phones to prove this). Nafe recommended that I bring in my vehicle on Wednesday 9/1/2018 at 4pm for him to have a look at it. Wednesday 9/1/2018 After careful inspection of the unit, Nafe made a number of suggestions as to what the problem may be, all of which I had already attempted, that being trying to connect different phones, and brands other than my iPhone 7, removing device/devices from unit, reconnecting devices, etc, which all had been attempted on many occasions with no success. After a great deal of research on the Kenwood online sight, I mentioned that it may need a firmware update. Nafe denied this, and expressed how he had no experience or understanding of firmware updates, that he only has experience in installing units, and also recommended that I purchase a new phone... really??? Nafe also suggested that I should personally attempt to update the firmware, which I was reluctant to do so re 12 month warranty. After asking multiple times if this update attempt would void my warranty, Nafe did not respond with any answer whatsoever. Throughout this whole process of trying to find a solution, Nafe became increasingly passive aggressive, and mentioned that he was F%#% tired. He continued to express his dismay at me wasting his time, (even though he asked me to come in) made mention of how rude I was, and for a teacher I was disrespectful. From this point and to my shock Nafe's temper escalated, aggressively slamming my car door and told me to get the F%#% out of his workshop. Shocked and confused, I started my car and reversed out with Nafe confronting my driver side with abuse. After leaving the workshop Nafe messaged me re my sunglasses being left behind. I responded that I would pick them up tomorrow. At no time was I disrespectful to Nafe as I see no point in this..., this does not represent me as a person and find this extremely offensive. Thursday 10/1/2018 Reluctant to collect my glasses re previous experience, I decided to record any interaction for safety purposes. I am pleased that I did because the barrage of abuse and physical intimidation was one of which I have never experienced before. Close interaction, abuse of my private space, and poking my chest whilst expressing to me that I am a rude man, a little girl with no balls whilst clutching his crotch, and pointing a screw driver directly at me. I felt the need to stand my ground and respond to Nafe's ongoing barrage of accusations and abuse. Why? because everyone has the right to protect themselves from false allegations and lies. As I walked back to my car, the abuse continued. I asked Nafe is this is how he runs a business and treats customers, and also mentioned that I have 12 months warranty re unit installed. He made it quite clear that it is his business and I have no warranty...really??? He also mentioned that I too was being recorded which I have no issue with, as this is more proof of the way in which I behaved throughout this horrible ordeal. The abuse continued on my way back home with ongoing text messages calling me a little girl, photo of me in his workshop, and that he had reported me to police for abusive behaviour...really??? I welcome the police contacting me as I have proof of what occurred throughout my visit. Luckily I have photos of the issues re Kenwood DDX 4015BT unit, recording of incident, text messages and proof of purchase. Nafe has now blocked me before I could write a review. Makes me wonder as to how many other dissatisfied customers have experienced the same customer service. I am concerned that customers will receive the same service. This is absolutely unacceptable behaviour and I am shocked to the core. Out of 5 stars..., my rating is -10, and hopefully I will never have to experience such negative customer service again.

Had some issues with the Job Johnno did, but he refused to come back and complete the job he had…read morebeen paid for. "waiting for parts" was the line at first, but then he just stopped taking my calls. Had to pay someone else to make it right. Be careful with this guy..he's a smiling face til there is a problem with his work

Last year I had a full Kenwood car audio system fitted in my Landcruiser, how I regret going…read morethere. The head unit had radio reception issues from day 1, took it back and the staff tried everything to deny it was the head unit. Nearly 10 months later they finally admitted it had problems, they wanted to charge me to remove the head unit to send it away for warranty, being a mechanic by trade I eventually persuaded them to let me remove it and bring it in for them to sent it away to be repaired. When I removed it from the vehicle I found that none of the wires were soldered, the am/fm booster they had fitted at my expense was sitting in behind the head unit with sharp edges rubbing on wiring, very poor. I eventually got the head unit back and re fitted it to the vehicle only to find it still had the same issues, the radio volume went dead everytime the vehicle hit a bump in the road. Only then to be told the warranty was finished!!! So now I have a sound system that is rubbish, and Autobarn doesn't want to know about it. The store Manager tried to brush it of by saying the head unit was DAB only, cleary he doesn't know what he is talking about!!! Very disapointed and $2500 poorer, i'd say don't buy sound systems from them, fitting was very average and follow up service crap, will never go back there, now I have to go elsewhere and buy another head unit

From the owner: Autobarn provides quality products with great customer service at competitive prices.read more