I first brought my car in after getting a quote for a new battery much lower than any other garage I'd called in the area and when I came in it was done in fifteen minutes. I was really happy with the service.
I was happy enough to bring my car back and give them my business again when I needed a brake job a couple months later and will not be back again.
I dropped my car in as agreed at 11am on Friday advising I had an appointment and would be be back later and was told the car would be ready around 6pm. But the parts that would normally be used are out of stock and it would cost e100 more... Red Flag
I left for my appointment and was called about a half hour later confirming the high end of the estimate which I agreed to since it had to get done and was asked if I could bring cash... Red Flag
I returned from my appointment around 3pm. And since I'd nothing else to do and there was no place closeby to go to, I was just going to sit on the bench outside of their office. I was very weirdly told not to stay on the premises and leave until the car was ready. Something about making the employees nervous watching them work... Red Flag
Finding a shady spot to sit across the street and watch Netflix on my phone, I sat until quarter past five when I was rang and asked to pop over where I was given out to about the state of the job and the other customers he had to deal with and how it was late in the day and he wanted to go home and what a nightmare of day it's been and if they couldn't finish the job in the next half hour then it wouldn't get done. I had to argue this as without a car I wouldn't be able to get to work Monday morning. Back across the street I went... Red Flag
At quarter past six I got the call that the car was ready for collection. I paid and asked for an invoice for the vehicle records and was told it was too late as he's closing up for the day but would send it on via WhatsApp... Red Flag
After unanswered WhatsApp message and text finally rang them over a week later asking for an invoice just for the vehicle records was given several reasons why it couldn't be provided that I will leave off... Red Flag
All in all what started off as a really sound guy to deal with ended up being a whingy, dodgy pain to deal with that I don't recommend from jump street. read more