Local owners, extremely helpful Fair pricing…read moreI wanted to increase the size of a small gold ring Received a call back from the owner explain to me the ring had been worked on before using cheap gold The cost to increase the size of the ring would be too expensive Close to $600 for the extra gold and labor Suggested I hang it on a chain around my neck The ring has sentimental value I Gave the ring to my wife years ago She gave it back to me before her Alzheimer's destroyed her memory. I really appreciate their honesty and caring I'll be back In fact, I will buy a chain when I pick up the ring I had hoped to wear the ring on my pinky finger

I have an almost 30 year old Raymond Weil Parsifal watch which I truly love. It is beautiful and I…read morealways get compliments on it. For the last several years I have had to have the battery on it replaced about every 1-2 years. It's more an annoyance than a problem, but I guess I need to get it serviced so the battery lasts for several years like it did when I first purchased it. We moved to Bend in late Nov 2025- DH took it to another jeweler on 3rd St to replace the battery. he said he had to wait some time and the cost was $20. I went to put on my watch about 4 days ago and found it was dead. So I called this shop and spoke to a really nice lady and she said come on in and that she typically would replace the battery while I waited. So I went by- it's in a mini mall with easy access, and three ladies were before me. The lady took my watch and told me she would work on it. I strolled the mall and came back to the counter where much to my surprise- maybe 5 minutes later- she had finished the work. The cost was $15, and she said there was nothing of a charge left on the other battery. In any case, I believe she said her name was Laurie, and I have to say it was a pleasure meeting her and having such personal and professional service. If you need a watch battery replaced, don't mess around with the other stores- just go here!

Needed to have a prong on my heirloom wedding ring repaired. After consultation, three more were in…read moreneed of attention. We were given an estimate on repair price & completion timeline. Price quote was reasonable, timeline seemed long at five weeks, however we understood. Imagine our surprise when they called two weeks later saying repairs were complete. My ring looks beautiful, price was affordable & timing was perfect! We'll be back!

Kay and the staff are very friendly and prompt to help. Their prices for jewelry cleaning and ring…read moresize adjustments are much better than some of the more expensive stores in Bend.

They do not repair jewelry unless you bought it there. How inconvenient. I went all the way to Bend…read morein a snowstorm and I got there and they can't do anything.

My son and his new fiancé went in to Saxon's to inquire about having her new ring sized. He…read morepurchased the ring on line and when the clerk at Saxon's learned of this information she snickered and whispered it to other clerks. They were so rude to both of them that it made my soon to be daughter in law cry! This should be one of the happiest times of their lives and their experience at Saxon's tainted their experience. How snooty do you have to be to put someone down because they can't afford expensive things? They were proud of getting engaged and he is proud about saving thousands of dollars to buy a beautiful engagement ring. Come on...you can do better! My husband and I definitely will NOT be patrons of this store ever again!

Jim was great! Loved the work, and Jim was communicative, honest, and easy to work with. Jim…read morerepaired and restored my engagement ring with a new band--it made the ring look so much more unique and interesting. Would highly recommend.

So, I've walked by Ice on several occasions and enjoyed their window displays, today I decided to…read moreventure in. I was pleasantly surprised! Not only does it have fine jewelry, but this little store contains much, much more. If you are looking for a Mothers Day gift, a thoughtful little card or a scarf for a lady friend, this is a great place to go. Some of the cards had me laughing so hard I snorted! They also sell Pandora jewelry including bracelets and rings. The lady that waited on us was very friendly to my young daughter and I. I'd highly suggest you stop and take a look for yourself.

I visited this store about ten years ago and tried it again a few days ago. Just my luck that on…read moreboth visits I was waited on by the owner. She is the rudest, uppity, sarcastic so called sales person ever. Both visits were exactly the same. I took my $1,000 to Fred Meyer Jewelers where I was treated with kindness and respect.

Great family owned business here in Redmond and the prices seem reasonable to me for all my watch…read morebattery repairs.

I've had my mother's engagement ring reset and a necklace shortened. Wonderful work and service for…read morevery reasonable prices!

I come here with my best friend and husband everytime we're in the Bend/Sisters area (which is…read moreusually once a year for the sisters rodeo or to see some snow in the winter). We look forward to this "tradition" all year The service is impeccable, friendly, welcoming The curated pieces really leave me always hungry to explore what they have. You can tell someone is really putting a lot of thought into what's presented They have a beautiful website too, I just prefer shopping in person for jewelry plus I got to see Cedar (the dog jewelry model) in person

Recently took myself shopping at Silverado Gallery in Bend…read more Walking into the store you immediately know this is not your run of the mill jewelry experience. There are so many unique cases of beautiful art pieces. Katherine is a sales associate I remembered from my last trip and she was so kind and helpful. Once I drilled down on Rene Escobar we begin to play. Katherine pulled out one after the other bracelets that I had never seen before and suddenly, caution went with the wind. I can't say enough wonderful things about the experience with Katherine. When I went back to my sister's house she felt that she too might need a visit to Silverado so after hiking we did return - looking quite scruffy - but that didn't deter Meagan from offering a good time with the Rene bracelets and earrings and pendants and in the end, we couldn't resist again. Meagan and Katherine were not pushy. They truly enjoyed showing us whatever we wanted and shared in our thrill of making a few bracelets our own - and a pendant or two...Also included in the experience were other delightful staff who genuinely took interest in selections. Silverado Gallery is a must stop in Bend. There is truly something for everyone and every budget. Have fun!!! See you next time Silverado!

I dropped in at Pave and the owner was nice to promptly cut my wedding band that I could not get…read moreoff.

Tremendous customer service! I purchased a custom diamond semi-mount engagement ring while…read morevisiting Bend and had it made and shipped to our home. The ring is stunningly gorgeous! Molly was absolutely amazing! She was very knowledgeable and incredibly helpful. She proactively communicated with me throughout the purchase process to ensure the ring was exactly what I wanted and that it would arrive on-time. We couldn't be happier and will definitely be back! I cannot thank Molly enough for her help and exemplary service! I highly recommend Pave Fine Jewelry!