My senior cat was suffering from advanced arthritis and was in a lot of pain. I was referred to…read moreDr. Gaynor by my regular vet for advanced stem cell therapy. It was not a fun process to go through, having to put my senior cat under general anesthesia (always risky) for the fat sample extraction, but in the end, it was totally worth it. The stem cells are injected, and then it takes approximately 90 days for the full effect of the treatment. I waited until 4 months to do this review. The treatment was successful for my cat and it has made a big improvement in the quality of his life, as he has much less pain and more mobility, and is generally more like his old self! Dr. Gaynor has another veterinary partner that he works with to perform some of the procedures. There was a bit of communication breakdown in regard to my cat's previous veterinary records and his negative reaction to certain medications. But overall, I was very happy with the experience of working with Dr. Gaynor. He was available by phone for our numerous questions beforehand (we don't live in the area), and in person provided additional information on what to expect during the process. He followed up to check on my cat's status at various stages. I am so thankful that he was available as an option for us.

I made an appointment for plasma infusion with Dr Gaynor.I do not not know if the therapy works,…read morehowever I will give you a quick briefing on my visit. From the outset there was never a meeting with this Dr. (as in he never even came out to say hi)The procedure required a sedation of my dog and the subsequent infusion.Returning to my vets office to retrieve my pet I was greeted by the DR's assistant.There was no report or post operative instructions,literally just a handing over of a credit card machine for payment. I hate to say this but the treatment was totally unprofessional,and rude

Lovely experience with this vet. They are so knowledgeable and friendly. Brought both our dogs here.read more

If your dog has a broken leg and you're a consistent patient, they won't find availability for…read moredays. They won't even tell you where the nearest pet ER is without begging and a wait time.

My first visit to the business. I just got a new puppy and wanted him checked out. Bonnie the vet…read morewas incredible! The way that she handled my puppy and the information that she gave me was very valuable. I definitely recommend this place. Gary J.

Don't bother. Convenient location is only reason people return. Previously only would go to get my…read moredog's nails trimmed since she's skittish (aka panics), after they failed to inform me about options for treatment with my previous dog's heart murmur. Turns out she was beyond repair when the Willits Vet Hospital offered switching up meds, further cost-effective tests, etc. Carbondale only offered a $600 procedure before would adjust meds or to allow my dog to pass on. Unfortunately, that's what happened. Agree with other reviews that practice is limited in expertise and is lacking in professionalism. Now, Carbondale is charging an additional office fee for all visits. I wasn't notified prior the $11.80 nail trim is now 3x because of an automatic 30-min visit charge (took 15 mins to pay over the phone, drop off and pick up the dog, and that's being generous). One thing to admit mistake because it's a new policy and didn't mention when booking, but they wouldn't refund when I asked. INSTEAD: Willits Vet Hospital is helpful and straightforward. Birth Tree Animal Hospital in GS uses natural options and is great with pets.

SUCH AN AMAZING health center. My dog loves coming here,…read moresuch an enjoyable experience every time. The staff truly cares about your pet. + they always have her name written on a cute little board when I walk in for her appt. Love RED HILL!

Red Hill nearly killed my cat…read more The "care" at this facility sent my loved 13 year old cat to the V.R.C.C. Emergency Hospital, starving, malnourished, dehydrated, and hanging on by a thread. Here are the facts: - Red Hill never read my cats previous medical records. - They repeatedly dismissed our urgency to diagnose and treat our cat. - They took an entire month to run basic tests (I.e. bloodwork, fecal analysis, etc.) - They placed him on a strict diet for 8 weeks which HE WAS NOT EATING and ignored his severe weight loss. (He has always been healthy at around 10-11 lbs and was 7.95 when we got to the V.R.C.C. in Englewood.) And finally, - They claimed that "the lack of doing anything to help our cat is not negligence." I would recommend to anyone considering this facility or currently being seen at this facility, to run as fast and far away as humanly possible. This place is a disgrace to veterinary care, and it is astonishing that they are still allowed to practice medicine of any kind. 1 star was an obligation as a review cannot be posted without a rating. I also want to add that I have nothing to gain personally from posting this review. My only goal is to share our terrifying experience, so hopefully nobody else EVER has to endure what we did.

I took my 13 year-old dog there for a check up, shots, and a nail trim. I have never experienced my…read moredog so calm before during and after his procedures. The staff was efficient and kind. The setting is very comfortable and relaxed.

Truman wasn't the only one cared for on our recent visit. Dr. Sam and his staff…read morewere beyond kind and thorough as they explained his condition and treatment plan- I too received TLC ! Being a pet owner is a huge responsibility and finding a caring, knowledgable, and accommodating vet clinic is part of that responsibility. I'm glad Truman and I are in such capable and caring hands. Susan A.