Wonderful place for seniors to live and great place to work! As manager, I invite you to come visit…read moreus and see all that we have to offer.

The staff are friendly, helpful, they have good food and really care about their residents. You…read morewalk in and it is a friendly and welcoming community. I have family who lives here and after 2 and 1/2 years he calls it home. He enjoys the social activities, has made friends and loves the community. The management team are responsive and helpful .

Doralei Perea is easily one of the most gracious people I've ever met. As the manager of Fairwinds…read moreRio Rancho Assisted Living, she has been nothing short of exceptional. For nearly two years, she has led with compassion, professionalism, and genuine care, creating a warm, safe, and welcoming environment for my parents. Her attention to detail--along with the consistent communication and caring dedication demonstrated by her staff--truly sets this community apart. I am deeply grateful for the peace of mind she has given me during a very difficult time. Dayna Vocasek

I have been here almost 3 months! Feels like a very…read morefriendly welcoming neighborhood! the staff is amazing I love it here!

This review is for the skilled nursing facility for short-term rehab…read more If you are expecting exceptional care, skilled care, compassion, assistance with ANY IADL/ADL assistance in this exceptional luxurious facility, then this place IS NOT for you or your loved one. They do a a wonderful job admitting you then it's quickly downhill from there. They have adequate staff around the clock, just not adequate enough to tend to or provide you sufficient care for you to get better to return home. They kept my MIL's door closed almost at all times. That's attentive, alright.... They took longer than 30+ minutes every single time to tend to her. This included accidents that could've have been prevented. The professionalism and demeanor is insulting considering the field they are in. This includes the management staff. I hope DOH steps in and requires the company re-trains the whole skilled nursing staff and team. Please discuss with your doctors/loved ones before agreeing to transfer here from the hospital post surgery or in need of wound care.

Do NOT go here for any kind of rehab unless you have a life t of money. They don't care about you…read moreunless you have money. They don't give you the right amount of physical therapy. They treat people as if we are bothering them. Some of the nurses passing meds are super nice. But the rest of the staff do as little as possible. I will never go there again. I found a much nicer and patient oriented place called Odelia Healthcare. They really take very good care of their patients. They make sure you get the right amount of physical therapy and any other needs you have. I highly recommend Odelia.

So an update to my previous review. Sandia Springs management contacted me a few weeks ago…read more(company transport hit my jeep) and apologized for the oversight due to employee turnover. I accepted their apology and believe what they had to say about the incident. It's good to know some companies are willing to reach out and try to fix the problem.

They cheat our elderly. When I moved my Mom in almost 2 years ago, we had high hopes. But as time…read moreprogressed the food got worse and worse. When the residents complained about it, I personally heard the main chef snap at a couple of the residents. My Mom kept a clean apartment in the Independent Living. It was so nice that when they had prospective tenants come in, they would use my Mom's apartment for their tours. However, everything changed when I decided to move out of state and decided to take my Mom with me. When the movers finished we had the Maintenance guy come in for inspection. Before he was even all the way in her bedroom he said they'd have to replace the carpet. There was nothing wrong with it. I asked him why and he stated that he could see where she walked from the bathroom to the closet with her walker. (Normal wear for a Senior Living Facility? ) Seriously it wasn't bad at all but by how quickly he came up with it, I knew it was planned. Then he went to the spare bedroom that she never used and said there was a stain on the carpet. We told him it was there when she moved in. He said go talk to the Administrator Liz. So by the time I got up there she had already been informed that I was coming. She came out like a wet hen ready to fight. I reminded her that the stain was there when we moved Mom in. She said "show me in writing " she said that we should have filled out the checklist in Mom's lease. (The lease is 60+ pages that they had my Mom sign Docusign. How many nanogenerians do you know that understands Docusign? She would have had to print it and fill in the checklist. The Docusign is a PDF file so we couldn't add it to the agreement. My Mom told the office gal when she first moved in but nothing was written down. It didn't matter. They are charging my Mom for new carpet. What a way to treat our elderly. I know they are hurting for money but this is unethical and shameful. I'm personally glad my Mom isn't there anymore. I wonder how my Seniors have been taken advantage of like this..

My mother is currently in memory care here. I thank God we found this place. I cannot find…read moreanything to complain about, in fact I could write pages on the beautiful care she has received. She was at first reluctant to go but now has loved everything there. The staff from healthcare to housekeeping is fantastic! They have called me when something important comes up concerning her. Pat, the memory care co-ordinator is great and Liz, the RN, are very caring people not only with residents, but also with family. We don't know how we can ever repay their kindness. I would highly recommend this place! Alex and Maria

I have a relative there. A delivery of narcotics from a pharmacy disappeared from the La Vida…read moreLlena front desk. My relative's care is suffering because of LVL's failure. La Vida Llena is taking no responsibility and no action. At least call the police, LVL! Be warned. They steal the drugs needed for your aging family.

I went to visit my mom who is a resident at La Vida Llena. I have worked in health care for about…read more20 years and I was more than pleased at how kind and caring the staff was. From the maintenance staff, cleaning staff, the chef at the cafe, activity coordinator, everyone knew my mom by name, were so friendly and helpful. As I live states away, seeing what a nice community she is living in really gives me a feeling of peace to know that she has so many kind people who are truly looking out for her.

Rude & unprofessional staff. i was told not to call the number provided at the door to allow me in…read moreafter 7pm. I was there to care for someone who needs help overnight. Such an unpleasant experience. I dont recommend this place to anyone.

No housekeeping on weekend..NASTY COMMON AREAS AND PUBLIC BATHROOM..NASTY…read more During week housekeeping will not help elderly with pet needs even though some patient are unable to bend down. NO on call maintenance available on weekends, patients must wait till they can be squeezed in on one techs schedule.during wèk. Large German Roaches seen on 3rd and 2nd floor. For what they charge and pocket.... the quality is severely lacking

The best memory care facility in New Mexico. I have done mobile Xray and phlebotomy for them for 15…read moreyears so am there unannounced 24/7. My mother needed to be taken care of and I did not hesitate. She is well taken care of and is loved by all staff and she is happy.

From the owner: Where Gracious Living Meets Quality Care…read more The Retreat Gardens is a unique care residence for seniors who prefer a comfortable, highly staffed care home. The Retreat Gardens provides the following services -24 hour nursing availability -1:8 staff ratio for care assistance -Elegant, comfortable social and dining areas -Increased security for safety and early dementia needs -Locally owned and operated by an award winning healthcare co We are located in Rio Rancho, NM 87124. The Retreat Gardens is owned by Retreat Healthcare and is a member of the following family of services: The Retreat - Alzheimer's Specialty Care Retreat at Home - Non-medical Home Care Hospice de la Luz