Way back when my daughter was 8 and at the end of third grade she started complaining about pain…read more Pain in her ankles and her hips were the worst. She was so young I just thought maybe growing pains? Maybe we needed to buy better shoes? Nowhere in my mind did I think something was really wrong. In the 4th grade we knew we needed to see someone and went to a Pediatrician in Bakersfield. Right away she saw there were multiple joints swollen and that we definitely had to get her to a specialist at Children Hospital Madera. Within a very short time they got us in and we were making the trip up to see Dr. Arce. From the moment we met him we felt at ease. He instantly started talking directly to our daughter, he was gentle, compassionate and really listened to everything she said. He saw pitting in her nails and multiple joints with redness and swelling. He ordered multiple test right away, and quickly she was diagnosed with Psoriatic arthritis and fibromyalgia. I would have never thought my 4th grade daughter would Have RA. This began our 8 year relationship with Dr. Arce. We made trips to Madera every couple months and we never complained. We all loved him and he helped her so much. I will never forget when he had the talk with us about finding a Rheumatologist in Bakersfield. She was going to be 18 and he is a Pediatrician. We all were so sad and I actually cried the last time we saw him. He helped my daughter so much. I know he is working out of a clinic in Reedly now, I think he still might see kids at Childrens. Just recently my daughter said she wanted to write him a letter, she is now 21. She wants to thank him for all he did for her. Unfortunately she never found a Doctor that measured up to Dr. Arce. We did see supposedly see the best in Bakersfield, he is in the room for a minute, you can't get an appointment and he doesn't listen to what you are saying. So Dr. Arce if you read this, you are amazing! We thank you for the incredible care you gave our daughter and we will never forget you.

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

They ordered tests that weren't covered by my insurance, then made me come back in to tell me…read moreeverything looks fine which cost me another $50 copay. My visit to these grifters cost me over $500 for nothing. They could've just called me to tell me everything was fine.

good service, front desk asistant can be better, short wait, no sick anymore, nice and smat docterread more

Horrible I want to cash pay for a service my medical wouldn't cover and they continued to hang up…read moreon me when I'm try to get a service they provide!! Why wait for my insurance to reimburse you when I'm more than willing to pay!!! If I could zero stars I would

I used to hate going to the doctors! Contemporary Family Practice has changed my perspective on…read morethat. I cannot say enough wonderful things about this medical practice. From the moment you walk through the door, you are treated with genuine warmth, respect, and care. The entire team provides outstanding customer service--every staff member listens attentively, takes the time to understand your needs, and never makes you feel rushed. What sets this practice apart is their professionalism paired with sincere compassion. They don't just treat symptoms--they care for the whole person. You can tell they truly love what they do and are dedicated to helping every individual who comes through their doors. They consistently go the extra mile, whether it's following up, explaining things clearly, or offering support you didn't even know you needed. The hours are great and the fact that I can walk in or make an appointment makes it easy for my busy schedule. The wait times are short, and the service is amazing. It's rare today to find a medical practice that blends excellence with heart, but this practice does exactly that. I am deeply grateful for the way they care for their patients. If you're looking for a place where you will be truly seen, heard, and helped, look no further. This is the gold standard of healthcare! My family and I will not go anywhere else since finding this outstanding place. We know we will be always well taken care of!

Worst call back ever!!! Have left numerous messages for Elizabeth to contact me regarding a…read morebilling a issue. Has not applied my payments. Cashed my checks with their deposit information on back. It has been a month and I get crickets. Maybe someone will contact me now.....

We LOVE Dr. McNinch. We had our son less than a month ago and Dr. Mcninch came to visit us in the…read morehospital to meet him. We have already had a few appointments with her at her office and every time we leave, we feel better than when we came in. She is a very positive person and is really great with the children. We are first time parents and she makes us feel like we are doing all the right things with our son. What a great pediatrician!

Rude unpleasant and unprofessional. You expect a facility to treat Seniors with kindness and…read morerespect. Living quite a distance away from our senior family members only to get a call of frustration and tears. 0/10 do not recommend

Dr. Rubacalva is my go-to primary care doctor. He's attentive, great manners, and listens to all…read moreconcerns. Also is very knowledgeable and thorough and referring to a specialist when needed. Staff is friendly and on point. Pharmacy is prompt and within the clinic.

Called to make an appointment, and it's true what the other reviews say about Tina, the office…read moremanager and billing employee. She said my only option to get my son a required vaccine that his old pediatrician didn't have in stock (less than a month ago at his six months appointment) would be to pay cash even though I have great PPO insurance, or wait till his next Well Child visit in several months! I can't afford to pay out of pocket, and it's unethical to make a child wait several months for a required vaccine just because you don't know how to bill a vaccine visit. My purpose in calling was to establish care but apparently they don't do appointments for that? Other offices do, and they also do vaccine only appointments (which isn't even what I wanted). Tina was very rude on the phone and made me feel like my child would not be treated with kindness nor would his health be prioritized over money at her office. Very unfortunate, because I heard good things about Dr. Gage himself.

Treatment by administrative staff was awful. Completely rude. Highly not recommend this clinic…read more There are better options in the area.

Clean office with a lot of cute decorations for the kids. Each room has their own movie playing…read morewhich is nice also. The Dr was friendly and thorough. There aren't a lot of people waiting and they have a separate entrance for sick kids which is really nice.

My youngest who is almost 15 hasn't been to the doctor since before Covid. There was no point…read moretaking her just to get her sick in an office full of sick kids. I tried to make an appointment today. All of our records are in their computer, because they could tell me where I live, phone number, kids ages and names, etc. BUT since she hasn't been seen in 3 years, that's a new patient. Soonest appointments for new patients is February! Are you kidding me? If you actually cared about my child you wouldn't wait 5 months to see her and treat us like second class citizens. I'll never go back.

I love the doctors here. The medical assistants are great as well. Hard to find good pediatricians…read morein the area and that's why I've stayed with this office. But the front desk receptionist/staff could use a class or two on customer service. Every time I call, it feels like I'm an inconvenience for her. I dislike her tone/attitude and just sets the mood for the entire appointment or phone call. Like others mentioned, you can stand there starring and there is no acknowledgement. I understand if you're on the phone, and can't put the phone down to talk to me (common sense). A simple smile or hand gesture to say it will be a minute would suffice and go a long way. Still trying to figure out if it's worth dealing with the front desk staff in order to have a good doctor.

I truly love the drs at pine pediatric. They are friendly and attentive to the patient needs. I…read morehave to say though, that the receptionist at the front is so rude. I always feel like she ignores me and does not want to be there. She is short with me and doesn't answer all of my questions. I hope they change her soon or I will consider going elsewhere.

Everything about your network is 5 star quality, Dr offices are nice and clean. Staff is friendly…read more The Doctors are informative from ER, Birthing center to Pediatrics. Its a 1 star review because the call center is the most redundant aspect. They will put you on hold to tell you after 10 minutes of holding to call back later. Instead of leaving you on hold theyll have someone who doesnt have much information to help tell you "call when were not so busy" .... Leave them on hold till the next person is available

I take my child here. Great doctors and and medical staff. Been coming here for a couple years now,…read morebesides having a full schedule they can accommodate you as needed