last week a Moxie technician came by. I was going through a difficult time and lost a close friend and beloved aunt within a 36 hour period. I mentioned this to technician who was very empathetic and kind. A few days later I received a kind note in the mail signed by the entire Moxie team (More than 18 heartfelt messages) it was full of love and kindness. Moxie Pest control PHX is simply the best and this act of kindness created a customer for life. Many thanks from the bottom of my heart! What an amazing group of human beings Susie MK. read more

This company is something else. Vanessa and Jonathan talked me into canceling an appointment n with Bulwark Pest control spending a long time on the phone just as charming as the Father of lies. So charming and friendly with promises of their wonderful service. I was gunshy because I had just been taken by another company and had to cancel a $880 check and my new debit card hadn't arrived yet overnight mail. After reading some bad reviews I called and Sweet Jonathan told me everything written was a lie! I never talked to such a sweet talking convincing salesman in my 79 years! I have a rat problem because I have a waterfall and feed birds. Anyway I made an appointment for the next day. I wanted to be sure I did not miss the appointment. I asked Jonathan to be sure to have the tech call me a half hour before heading over from his last job. The appt was from 4 pm to 6pm. Im handicapped and usually end my day around noon but spent the whole day cleaning the porch and preparing for the company to spray and put down numerous bait stations as Jonathan assured me the tech would put traps and bait stations all around my perimeter and no time limit on the call. He was sending his best tech for the first time treatment to be sure I had wonderful service. Even tho they wouldn't according to contract be back for four months after the first visit Jonathan said if I saw rats they'd come back as many times as needed FREE of charge! I asked him if I could write a check to sign up and he said fine. I worked and before I knew it it was 5:44 pm and no tech had arrived! I tried to call the office and it was closed. An AI asst said if a tech comes and Noone answers the tech leaves a notice on the door. I listen to my landlines voicemail. I have 5 landlines phones so I never miss a call. The phone never rang, but there was a message left by the so called tech from Jonathan's Tempe AZ phone no. The message said it was 4:23pm or so and Im outside your door! What a joke! The only person who had been around was the Home Depot delivery person leaving my porch full of items I was going to give the Moxie tech an extra tip for handing to me as Im handicapped and couldn't pick the stuff up from the ground with having to hold onto my walker. I called Moxie at around noon today and told them I was filing a complaint with the BBB so the girl connected me to cheerful Jonathan. Jonathan lied to me telling me he tried to call me 5 times and I didn't answer and since I was writing a check and didn't answer the door yadayada yada. I told him I was filing with the BBB. His true personality came out. He hastily told me "you do that just like you." I hung up!!! Buyer Beware! read more

Someone rang my doorbell. I am disabled and didn't answer. They rang a second time and then pounded on my door where I thought there must be an emergency. I also haaaave a NO SOLICITING sign. When I went to the door, the young man jumped in to his sale speech. When I told him I have the no soliciting sign, he said but this is such a great offer. Incredibly unprofesional behavior. Please find a more reputable company to service your home. read more

We have been battling ants. Moxie has come out-for free-several times to spray and do bait boxes. Tristan came out today and was so hard working and knowledgeable! The guys are always super. I know people fuss about this company, but they got rid of a nasty scorpion infestation, so I am forever grateful! read more

I didn't secure their services, but a tall young handsome blonde kid came by to do his pitch...he was polite and very good. I may have given Moxy a chance, but our friend owns a pest control company. read more

They send sales forces out who ignore no soliciting signs and return over and over again until you answer them. This is a violation of city code. I wouldn't trust them with your house. read more

Good Luck trying to cancel services with them, I did and was charged 289.00 for NOTHING Horrible Experience and they were ZERO help with flies. Said that could not help even thought these are pests read more

They are very disappointing and lack integrity to meet the service they quoted. Don't pay them for tree removal separately from stump grinding. They string you along and don't come back to complete the work. read more

Madeline did an amazing job in servicing our home today. As always, Moxie did a great job and has outstanding customer service. I've been in the customer service industry for over 40 years and I know what great customer is all about. Thanks again Madeline and the extended Moxie team and their leadership. Very proud to state, Moxie Pest Control is the best!! If anyone states anything negative about them, they're just being difficult and just negative in general. Moxie always addresses issues professionally and quickly. You can't always please everyone but Moxie gives it 110% to resolving any issues. If you don't use Moxie for pest control service, your not getting the best service and pricing is very reasonable. Have a Blessed Day!! read more

Thomas and partner serviced our home today both outside and inside. They did an excellent job and were very gracious in explaining the service that they performed. We would like them to receive a $10 tip. read more

Moxie reps. do a great & professional job. We have been using them for years. We highly recommend them.

As a company, do you train your employees to rip off the elderly/disabled? Your tech came to my parents' house, said there was current termite activity, and tried to talk my disabled father into signing an $1800 contract. We got a second opinion because we are used to having companies take advantage of my parents and it turns out the "current activity" is actually drywall tape. Your company should be ashamed of itself. You can actually see the outline of the tape in a square pattern in the surrounding area. Thank god for Onyx Pest Management that gave my dad an honest inspection and second opinion! read more

Moxie Pest Control - Phoenix - Supposed "termite activity". - Pest Control Near Me - Phoenix, Arizona

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I have had Moxie since 2017. It's not the service that is bad as much as the billing that they can't seem to get right. They offer prices and then up it at will. Every single year I have to call in and get attitude from a so called Account Manager, this time she is named Al... Anyway, she was awful and extremely rude. She also said she is the end of the line for any type of help and they no one is above her for me to talk to. She offered to close my account but then threatened me that I won't find anyone else to do what they do at that price. Not only so I not appreciate being threatened but also I don't so much like being told that as a customer I mean nothing to them and she will just simply close out my account. The owners should really be more aware of who they have speaking to the customers who support their business. We won't be customers much longer. That is an absolute. read more

We just had our quarterly treatment by Delaney K. Very professional and courteous. I appreciated her willingness to discuss what is happening in our yard and adjusting treatments to address the issues. We have greatly appreciated this service! read more

We have been Moxie customers for 2-3 years. We never had a problem with pests inside our home, but our neighbors definitely did, so we figured it was just a matter of time. This past week we found two dead scorpions in our garage and some tiny (sugar) ants crawling around the edge of our master bath tub. Kris came out today in between our scheduled treatments to help us out. He was on time, professional and friendly. He walked our home with me, then treated the inside and outside . . . even finding the source of the ants which I had been unable to locate. He followed up with me before he left and assured me that everything was going to be fine. He even closed my garage door for me. Kris was awesome and is one more reason we choose Moxie. read more

Let's start out with the reason that I hired Moxie. Within our family we have members that are allergic to bees and wasps. Out here for whatever reason they always come and make a nest. Every time that we called they came in promptly and took care of the problem. Since they started they have been nothing but awesome. Today McRee Torres came by and did a fantastic job. They come by and make sure they ring the doorbell before they walk in. It's very important for us who have fur babies and make sure we can bring them inside before they walk out. Then again come back and notify once they are done. read more

Moxie Pest Control - Phoenix - Pest Control Near Me - Phoenix, Arizona

I had such a great experience with Trace from Moxie Pest Control! Not only was he incredibly knowledgeable and thorough with the bug treatment,Trace was kind, considerate, and professional throughout the entire visit. He took the time to answer my questions and made sure everything was taken care of. You can tell he genuinely cares about doing a good job and helping people. If you get Trace, you're in great hands! read more

I had my first treatment with Moxie done today....Angel was fantastic! He was super professional, he was courteous, made sure that I understood everything but more importantly... He was on time. Most companies like this give you like a four hour window or more - and let's be real, most off us hate having to wait that 4 hour timeframe wondering when the person is going to show up, so that we can get on with our day..... and that just doesn't work with my lifestyle. So when they scheduled him for 1 today, and he knocked on my door at 1 o'clock, I was freakin ecstatic to say the least. (Not to mention, he was incredibly thorough and made sure that I understood what he had done and what was to come.) Absolutely, 10/10 would recommend. read more

*Don't believe the Customer Service "we're so sorry," responses to the one star reviews that you see on here -- these exact same complaints have been made going back at least five years, and the company has made no changes in their predatory sales methods* Like so many other reviewers here (along with a dozen members of my neighborhood list serve), a Moxie salesperson came to my home and was pushy, aggressive, rude, talked over and ignored my wife when she said she was not interested, and acknowledged that he has read our very detailed no soliciting sign, before continuing on with his sales pitch. Several of my neighbors have called the company, but gotten no response. Clearly, Moxie Pest Control promotes and supports this type of invasive salesmanship. read more

Moxie Pest Control - Phoenix - A sign reading, 'NO: fundraising, politics, salesmen, religion. THANK YOU" is mounted right above the doorbell he is ringing - Pest Control Near Me - Phoenix, Arizona

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Hi! Wanted to leave a review for Brandon M:) He worked quickly, was kind to me and my doggo as well as very informative. Also.. they do one free termite inspection a year.. that's sick lol. We've enjoyed Moxie and intend to stick with them as a company. Thank you Moxie and thank you Brandon M!! read more

Moxie Pest Control - Phoenix - Pest Control Near Me - Phoenix, Arizona

Oseas was great! Very friendly. Neat appearance. Wonderful smile! Service was great, very efficient. Took time to talk with me about problem areas. Thank you! read more

This company trespassed on our property. They did not contact us, just came into the yard. They said the account owner gave them permission. Ikay but did you ask the account owner if they owned the property? Because they didn't. Also terribly overpriced. Never again. read more

Today my home was scheduled for service by Moxie Pest Control. Delaney and her assistant were pleasant, detail oriented and efficient. Delaney even followed up later with a phone call to let me know she had delivered my payment. She went above and beyond. Delaney is a great representative for her company!!! Delaney, Thank you!! read more

Aaron A was very thorough as well as personable. I'm very happy with Moxie Pest Control.

They charge you for services they don't perform and then say they will report you or collection if you don't pay. Now I am going to take them to Small Lams court to get my past payments recovered. Beware. There are better, more reputable pest control services to use. read more

The lady that took my call promised to take care of my problem. i had one tech come out with no results After paying them the second tech came out and told me that they dont do that. After 5 text messages and 3 emails with no response. my wife finally got ahold of them to cancel our contract. They are not giving us our money back. Sooo money down the drain with this company..... Worst ever!!!!!! I have a feeling that the lady taking the calls gets paid by the # of contracts she gets. read more

Tristan always does a great and thorough job. He explains what was found and what additional measures were taken. Great job.

Today I had a technician come out and take care of our yard and inside our home for all types of pests. He was very efficient, and even though I added several things I needed done, he accomplished everything in a quick amount of time, without rushing through. He was very knowledgeable with the problem I was having and that made my day. I am so glad Moxie Pest Control hires technicians like Louis, thank you for being so patient with me. DW read more

I just had Marquis come to my door. I have two non soliciting signs on my door. One says to please not knock or ring doorbell. I have an autistic son who is sensitive to noises. Marquis deliberately ignored my signs and proceeded to knock on my door. When I said it was rude to knock on no soliciting doors he continued to press on his sales pitch. When I asked him not to come back and he left, he laughed at me. If your sales people have this rude behavior it is a horrible representation for your company and I would never want to do business with you. The plain disregard and disrespect for people's homes is so upsetting. read more

Isaiah was our tech and he was very professional and polite. he did a great job. I hate that I have to do a review for the company to tip him and I hope it actually gets to him. read more

Had Bastion over to service the house today. Did a great job for us! We've used Moxie for years and they provide outstanding service.

Excellent dependable service We receive advance notice of all visits and we are impressed with the results. read more

Tiago A. took care of my termite stations and replaced the caps!! The entire process was smooth and he was very respectful of my house.

Another good job by the Moxie tech. The tech, Isiah D, was very thorough and polite. He explained answers to my question and was gone. What a nice young man. Keith Nelson read more

Xavier L. Came out to service the property I live at and all I can say is he's pretty incredible. He was very knowledgeable, very patient, and explained the whole process and what to expect out of the services they offered. For the price and the services offered I would recommend them to anyone having a little pest problem. In my experience so far they value customer relationships and treated me so well. 5/5 stars. Oh did I tell you? Taking care of my pest problem read more

So I had gotten my service for those little stink bugs, crickets, scorpion, etc. and my field expert Jonathan D. went the absolute above and beyond with providing those blockades. I'm thankful for this service because he understood what type of coverage I was looking for and gave one of the best services with a smile. Thank you Jonathan! read more

Moxie Pest Control - Phoenix - Jonathan D.'s Card - Pest Control Near Me - Phoenix, Arizona

We've had moxie for 5 years. And anytime we need them, they come out. Today Ryan D serviced our house today and did an awesome job. He was very detailed in his work. Thank you Ryan D. read more

Megan was awesome and very friendly! Highly recommend this company! Quick and efficient! read more

Moxie Pest Control - Phoenix - Pest Control Near Me - Phoenix, Arizona

Service was great, for the first visit. Subsequent visits did nothing that was promised. When I attempted to cancel they charged by card for early cancellation fees. Sort of like a gym membership where the gym removes the equipment but you still have to pay. Terrible service. Buyer Beware. read more

Jacob & Delaney did a great job. They were friendly and professional, they can come back anytime.