I hired Jim over the phone and paid him through PayPal to inspect a piano in the Denver area. I am from out of state, and was considering the purchase of a used piano in his area. Jim was professional, prompt and thorough in corresponding with me, inspecting the instrument, and he sent me an excellent report and pictures on the condition of the piano, and his opinions on the remaining life of key components. He also happened to know the seller, and told me right up front about that relationship so I could consider hiring someone else due to any concern I might have around conflict of interest. I saw this honesty as another big plus. I hope to meet Jim one day and shake his hand. I found him to be professional, honest, and very competent in all of my work with him, read more

Jim previously tuned my 7' grand piano and he was professional, meticulous, clearly very experienced and knowledgeable. I recently replaced my grand with a Bechstein upright, and first thing on my list was to schedule a check up, tuning, and Dampp Chaser install by Jim. As usual, Jim was very knowledgeable, experienced, personable, and freely shared helpful suggestions regarding various aspect of my new upright. I have always been pleased with the performance of my pianos after Jim has tuned and/or voiced them. As long as he is working on pianos and I have a piano, I will only choose to have Jim as my piano technician. read more

We found Jim by researching piano tuners in our new area of Loveland. We had to wait for a few weeks, since we had just purchased our used piano, and it needed to settle into our house. Then due to illnesses, we waited a couple more weeks. Finally, the day came. Jim was prompt, and did a great job. He was patient with our (many) questions, and educated us on things we did not know about the workings of a piano. He went above and beyond, and I would recommend Jim to everyone. We plan to call him the next time tuning is needed. read more

Jim is great as both a person and a piano tuner. He has worked on my piano twice, in two different homes and has given me feedback in each location for how to care for it best based on where it is/was located within my house. He is everything you want from the service industry: courteous, on time, efficient, knowledgeable and proficient, fair with his pricing. It's a pleasure to listen to him work, I will absolutely continue to turn to him for care of my piano. read more

Jim Moy, from Moy Piano Service, was fantastic. I made an appointment via his website and he came out promptly. My piano has been out of use for over 15 years and had many keys that didn't work or were completely out of tune. Jim did a thorough service. He took extra time to explain to me what keys needed servicing and how he fixed it. I certainly will recommend him to anyone who needs their piano tuned/fixed! Five stars! read more

Jim was fantastic! It was a fun and educational experience to learn more about my childhood piano that needed some serious tuning. So fun to hear his passion for pianos and to be able to share and educate was most appreciated. It was also amazing to hear it back in tune - so thankful and motivated to play now! Also glad to have a trusted partner in taking care of my beloved piano going forward! Highly recommend! read more

I found Jim on the internet and contacted him through the posted email. He responded immediately and schedule a piano tuning appointment within the week. Jim was prompt and courteous. He was very professional and worked the entire time he was at our house. He did a great job with the tuning and gave us great advice on how to keep our pianos in tune. I would definitely use his services again. read more

Jim did a fantastic job of tuning my piano! It sounds great and he explained how best to maintain the tuning service. Also, I greatly appreciated Jim's expertise with diagnosing and repairing a subtle squeaking noise from the piano's lower frame. Jim provided an overall assessment of the piano's condition and helped me to understand how best to maintain it's sound quality. read more

Jim was nice enough to advise me through email about moving my mothers 75 year old piano to CO from a very humid climate. Once the piano arrived, he came to tune it and spent considerable time explaining the pros and cons of installing a humidifier. He is extremely knowledgeable, professional and friendly! I highly recommend Jim Moy, he will take great care of your piano! read more

Jim is great. I had an old, free piano that he tuned and assessed. He gave great advice and recommended some repairs in the future, if we end up playing a lot and go ahead with said repairs. To me, that says a lot about a person's professionalism--recommending repairs as needed and not all at once. I plan to use him in the future and would definitely recommend him. read more

Jim was great; very professional, informative and pleasant. He is extremely knowledgable about piano mechanics and he took some time before tuning to explain everything about what he would be checking and what we should see/hear. He then tuned the piano and it sounds great. He charged us a flat fee which was extremely reasonable. We would highly recommend him. read more

Jim is the best! He has always done a great, thorough job, first on my newish Yamaha U1, and then on my old (1890) Steinway grand. He is reliable, conscientious, and always stands behind his work, as well as being a pleasure to deal with. I especially appreciate his patience and willingness to explain the intricacies of this wonderful music-making mechanism! read more

Jim's technical expertise makes my old piano play and sound better than I ever thought it could be. He makes his work and recommendations easy to understand and offers a variety of solutions depending on the investment I'm able to make in my instrument. He feels like a true partner in caring for my piano. Highly recommend! read more

I was able to get an appointment in a reasonable time for Jim to tune my piano. He arrived as scheduled gave me a good estimate of how long it would take and what the cost would be, also very reasonable. I thought he did a great job tuning the piano and it sounds great. I feel very comfortable recommending him. read more

HIghly Recommended Piano Technician Jim Moy went way beyond our expectations vetting a piano for us. He is such a skilled technician, excellent explainer and generous with his knowledge and time. We look forward to a long term relationship with Moy Piano Service and our piano. Highly recommended. read more

I would highly recommend Jim Moy for turning a piano. He arrived on time, was knowledgeable, friendly, prompt, courteous. Jim turned the piano in a timely manner and charged a fair price. We'll help spread the word! read more

Jim Moy tuned, cleaned, and worked his "magic" on my Yamaha grand piano. I am so happy with the sound of it and will certainly have Jim service my piano again in the future. Jim's professionalism is much appreciated. read more

Jim was extremely pleasant and did a fabulous job tuning my piano. He also thoroughly explained the condition of my piano and what maintenance we could consider in the future. I highly recommend him. read more

Jim is the best! And you can see his love for pianos. He is courteous, thorough and goes the extra mile when working with my piano. I highly recommend Jim Moy for both piano tuner and technician. read more