I purchased a replacement burner and switch for my Jenn-Air glass counter (island) stovetop, and…read morerealized it was more complicated to replace than the standing stove model. I contacted Ashby's Appliance & HVAC Repair, and they were at my home within two hours. They also fixed my dryer and now it runs quietly and smoothly. I highly recommend them for their expertise and determination to properly complete jobs to the satisfaction of their customers.

I called for a dishwasher repair and they were very respectful and professional. When they showed…read moreup they were very polite and very respectful of the household, meaning they wore shoe covers to protect my floors and was very polite to my children. Was very efficient and wasn't noisy at all. Overall I'd use Ashby's anytime I need any appliance work done.

Requested service for front load washer door latch assembly. Response was prompt with notification…read morethat he was booked pretty solid for 2 weeks. I responded that I could be home any day, any time. Leon worked us end at end if his scheduled day 2 days later. He found the problem, part was ordered, part arrived on following Saturday, Leon scheduled the following Monday. Problem resolved. Leon is a real professional, courteous, personable, and true to his word. I consider the cost of the repair exceptionally reasonable, fair and highly competitive. I enthusiastically recommend this company and Leon as their local representative. You may have a wait time if his schedule is full, but if you're flexible, he may be better able to assist you. 5 Star service for sure.

Was able to get here in a few hours as promised. Found a hose had cone lose and I didn't need…read moreexpensive part. I appreciated his honesty

These folks are just wonderful there. They answer their phone with a real human.. and they come…read moreexactly on time as they say they will. Their technicians are very kind helpful and know exactly what they're doing.. I will continue using them and they are extremely nice helpful excellent people. I highly recommend this business for any repairs or buying new appliances.

We just received our 2nd appliance purchased from Richardson Appliance, a refrigerator. We highly…read morerecommend this business. Todd, who we purchased from the first time, was once again professional, knowledgeable, courteous, and friendly. Daniel and Doug delivered the fridge on time and went above and beyond to get it into it's space, moving multiple items. They were also professional, knowledgeable, courteous, and friendly. Thank you all so much!

called aaa heating and cooling he was out with his wife and dropped what he was doing and said he…read morecould be at my home in an hour, and he was great job.I would recommend him .

From the owner: Call the right place the first time.! read more

I am not sure about this business. I found a Canon AE1 camera for sale on Facebook Marketplace by a…read moregentleman named Josh. According to Facebook Marketplace seller info his name is Josh Kent and lives in the Ozark Missouri area. I looked his name up on facebook and it shows he owns or operates Z and Z appliances. I tried messageing four times since yesterday 1-12-25 and today 1-13-25 with no response. The info I was able to get a phone number to his business which I have called four times today and only get a busy signal to see about the camera. I have seen one post on the reviews with one star. I can't give him one star because If he operates his business like he tries to sell something online then he has a problem. When you have a business I know you aren't going to please everyone. However if you post something for sale online and someone responds to it you should respond back if you still have the item or not. It did not say when the camera was put up for sale like most post do. I have to give this guy an F.

My first problem with Z and Z is that their business phone number does not work. I called his cell…read moreand set up an appointment to look my leaking dishwasher. He said he would be out the next afternoon. Next day afternoon came and went. Texted me about 6pm, said he was having auto problem and wanted to know if I was still at home. He did come on out. He told me he would call the next day on price of parts to repair. He did not call to give me prices of parts. Three days later I contacted him and told him to order part to fix. He said okay, part would arrive in a couple of days. I waited 3-4 days, contacted him again. He said they sent the wrong part. I waited another week, asking where we were at on the part. He said he would be out the next day. He texted me at 3pm said he was finishing up a job and would be out. Then texted me that he had to go to office to get part. He arrived about 6pm. Worked dishwasher for about 1 1/2 hours maybe 2. He said they sent the wrong seal and he put in the old one back in. Said it was not leaking and okay for me to use. Said we don't own anymore on dishwasher after what we paid him that day. He said he would order a new seal and bring it out. He left and before he got out my drive way, The dishwasher was leaking around my cabinets. I sent him a text telling him that it was still leaking. No response. 3-4 days later, I texted him asking if he was going to work the dishwasher or if we needed to find someone else. I also told him that I was unhappy with his service. I have not heard any response.