This company is NOT true to their word. My neighbor and I both ordered fences with them a day or two apart and this company charged us both a delivery fee of $150 ea but they had nerve to deliver it on one pallet and leave my fences on my neighbors driveway which was across the street and two houses down from me. I asked the delivery guy to move my supplies to my driveway but the guy had a bad back and couldn't accomdate me. The owner, Adam was not very nice on the phone. I spoke with him twice and he was nasty on the third phone call he was as sweet as pie only to get me to agree that I was ok with leaving it on my neighbors driveway as he recorded our conversation. But I didn't agree I told him at least 3 times I was holding him responsible if fences were damaged. I have also been asking for the refund of my $150 delivery fee and they just ghosted me. No response to my emails or phone calls. Not the way to do business. They are lucky my stuff wasn't damaged. So very disappointing read more

I have never had to deal with such unprofessionalism. My landscaper bought the fence from this company when he went to pick up the fence it was not ready even though his invoice said the fence would be ready on that day(as it was already paid) the landscaper never received a call that the fence was not ready this delayed the job 3 more days. When the landscaper went to check in on the order they tried to have him take the fence when he paid for delivery. I as the customer tried to call to confirm delivery no one answers the phone stayed on hold for about 30 minutes, I decided to leave a message and never received a return call. On delivery day the fence was supposed to be delivered by 12noon ... at 1:45pm I started calling the company to find out the status of the delivery after calling 3 times I was finally able to speak to someone on the phone. As I expected the woman on the other line was very nasty, rude and condescending. She told me that the driver will call the landscaper (who SHE said was my cousin) when the driver leaves and then told me to "stay safe and be cool" and hung up the phone. I am the customer with no relation to the landscaper. The fence finally showed up and I had to call my landscaper myself as he never received a call. If I could give negative zero stars I would. The customer service for this company is horrendous. I have advised my landscaper if he wants to deal with disgruntled customers and taint his own reputation then keep ordering fences and continue business with Mr. C Fence. To professional landscapers and anyone that wants good quality customer service and expects business transactions to be on a professional level stay clear away from Mr. C Fence because you will find only the opposite with this company read more

Outstanding customer service and knowledge. I worked with Tony who was great in helping me layout the fence I needed. Prices were very fair and they custom made a gate to fit my needs. 5 stars plus!!! read more

I went to Mr C Fence Co at 12:50 to purchase some fence material. There was no signage indicating that they are closed for lunch. The office door was locked. I walked in the warehouse and was rudely greeted by employe and was told that they don't help anybody during lunch. No problem on my end, I would not purchase from Mr C if they were the last fence distributor on the east coast. read more