While my experience there is ALWAYS pleasant and Noah is one of the BEST employees/managers he…read morealways keeps what I get stocked its really disappointing how a company will allow you to receive rewards points but don't allow you to use your rewards points on what you want. Very disappointing and this is in no way a reflection on Noah on his team this is a reflection on the company themselves

The worst experience I have ever had at a vape shop, and I have been to A LOT of vape shops, I'm…read moretalking hundreds. I worked at a smoke shop myself for 2 years, so trust me when I say I have a lot of experience in the industry. I went in to purchase some coils for my box mod, I asked the employee 3 seperate times if they were the correct coils, i said the exact model and brand each time, all 3 times they said it was the correct item. I purchased the item and walked out only to find it was not at all what I had asked for. I went back in to exchange the coils and was told that they would only exchange 2 of the 3 coils in the package, as "they usually wont exchange items at all". I tried to be calm and ask kindly to either get what i paid for or get a refund, I was met with a screaming employee who called me blind, stupid, a bitch, and a pussy... I then told him I will either he getting my product or the cops will be there shortly. The employee responded by saying and I quote "get the fuck out of my shop right now or ill beat the shit out of you and give you something to call the cops for" he then ran from behind the counter and got up close in my face, and yelled spraying spit all over my face while bumping into me. Might I add that there were other customers inside who seemed very uncomfortable and scared with the situation! The employee repeatedly yelled at me to "get the fuck out and call the cops or get fucked up and have a real reason to call them" I had a large portion of the interaction recorded as he was getting increasingly violent. Obviously I called the cops, the employee fled the scene in his truck. The cops were very helpful, they were able to get my refund and said that they get complaints about Vape City constantly. Absolutely unacceptable! I was truly shocked by how horrible and rude the entire staff was. It was truly shocking, do not ever shop here! I did not know such terrible service could exist. I will Absolutely never return. Plus the prices were absolutely ridiculous, almost 2× as high as standard.

Best vape shop hands down. Great customer service...real friendly...they even sell premium juice…read moreunlike other shops around that care only to make a profit making & selling their own shitty ejuice. I tried their house juice and was pretty decent...Manic Melon hit the spot for me... They even will order you any mod or vaporizer if they can find it... Handful of selections on RDAs, RBA, mech mods, regulated mods, drip tips, and more...

Most Outstanding Customer Service! A Very Friendly and…read moreKnowledgeable Staff and Extremely Helpful with New Product explanation & instruction. Really Competitive Pricing, and a Great, Easily Accessible Location with Very Convenient Hours of Operation. Ridiculously fast delivery on my special order item as well! It's My New Home for any and all my Vaping needs with no need to ever shop elsewhere. Many thanks to the whole Team for their wonderful, warm and welcoming shop. Sincerely and Respectfully Yours, ...~Dr. Benny

Customer service is tremendous! Good choices! Great reviews too…read more Gerri Fedorovich

Two of us walked in just looking for cold THC or CBD infused drinks. When we walked in it was…read moreobvious they didn't have them but we wanted to ask if he knew who did, that was all. Two of us stood there for nearly ten minutes never being acknowledged even when there was a break in the guys selling and vaping routine. Never looked our way and we left. Might wanna put a little effort into hospitality. Could go a long way

I really love this shop mainly because of the guy running it. I totally forgot to get his name last…read moretime I was there. He is awesome. The have a rewards program that you can track right in your cash app. I got the GeekVape Aegis Hero. It's so much better than the Smoktech Novo3 I was previously using. You don't need to ake out the pod to refill it and you can change out he coils so no more buying pods unless you just wanna have a backup that's all ready filled with something different. I also go an extra pod for my GeekVape, some replacement coils, and anothervape that I can't remember the name of. He said they didn't have the pods in stocks for that one but he had the ordered. I also got some Skywalker OG (no nic) and some Ak-47 salt nic. The Skywalker OG tastes and smells just like real caramel and lightly coats your mouth like it too! It's so good! It's very relaxing. The Ak-47 I got with 20% salt nic and it has a good smell but tastes like peach ring gummies! I love it. I'm primarily with that now. He gave me a discount cause I bought a few things. I will definitely be going here for all my vaping needs!

Esco bars got themselves banned here in the states so unfortunately that was my go to. I believe…read morethis is the only shop I've been to that has the Tyson vapes, they taste and feel like Esco, damn near similar. Travis is very knowledgeable, always helps me out and answers every question I got. Leo, the owner is a humble dude makes you feel welcome and half the time you'll catch yourself staying longer than anticipated. I come here to get the vapes, and stay for the conversations. Much love y'all.

Service is always great very friendly staff. Prices to me could be a little cheaper but I still…read morecontinue to come here larger selection of product as well...plus I feel more comfortable here at this smoke shop then any other...thanks for great friendly staff

We always have a great time upon entering this establishment. Everyone is kosher here, from the…read moreemployees, to the owner, to the owners girlfriends dogs. Huge selection to choose from & they always have different flower to choose from each week. I haven't tasted not one bad flower yet. A lot of bang for your buck which is a pretty big dill to me. :p don't be a sour pickle, go see for yourself. We do miss the doggy cbd treats tho.

asked the two women where the Juice head Disosables were at, gave me salt nic JUICE instead. went…read moreoutside to open because I was not told to open inside. when I wanted to switch them fir a disposabke vape they didnt let me and said best they could do is 15% on a $35 doller vape after i had just spent $55 on what i didnt ask for

Staff are awesome, the reward points stack up quickly so I get free stuff all the time, a huge…read moreselection with a lot of variety in flavors and brands to choose from.

the spot to go! fast service…read more detailed information they carry Jew-c-gelato friendly atmosphere glasses

Great store, very knowledgeable on their merch and the prices aren't bad. Great hours too, open…read morelate for when you need them.

This place sucks and sells fake vapes, I have brought twice from here and both times the vapes do…read morenot work! Do not waste your time nor money here!!

New formula killed my throat. I stocked up since I was going to be in town . New formula burned my…read morethroat soo bad.

Service was great, got a few free samples. Had a great variety of gummies. Fairly priced & worth…read morethe money.

From the owner: Come Stop By! We Have the Lowest Prices and the Best Deals in Town!read more

BAD ASS CUSTOMER SERVICE!!! Love Vape Valley!!! This store…read moreis close to my house, open 24 hrs and the staff is always really helpful.

James is the best. Keep it up James..they had everything i needed. We appreciate you thank you for…read morethe service anybody needs anything this is the spot to go