The rooftop bar here is amazing. Not only do they have a great wine and cocktail list, but the…read moreservice is impeccable. Plus, hard to beat the views. Strongly recommend

The staff was so helpful and nice. The room was huge and we had a wonderful stay at this hotel. I…read morewouldn't recommend the breakfast necessarily. It was very expensive for what it was but other than that I recommend the hotel high.

Excellent service. I used them for two airport transfers and for a private transfer to Auschwitz…read more Professional, courteous and they speak english.

Had a great 3 nights only $268US or just $89/night, Hotel was an ridiculously amazing value for the…read moremoney! Would definitely stay here again! PROS: -Clean, modern, efficient, and large room -Outer edge of Old Town, but still walking distance to everything. -Friendly enough service -Two free water bottles, coffee/tea in room -BIG breakfast spread with lots of food options. CONS: -If the window is open, it can be a bit loud if there are drunk people outside hanging out and smoking, and vehicle noise. But I imagine its much worse if you stayed closer to the center of Old Town.

The room is brand new. Smells like new. The bed was comfy and the bathroom very modern. The whole…read moreroom was cleaned. The only issue was that the sound of people walking down the hall gets in and even when the others close their room door, it sounds like they are slamming it. The restaurant at the hotel is awesome! The food was excellent. They do take American Express/ApplePay. The employees spoke little English but they do try their best.

Recently, I've been trying out different IHG Indigo hotels around the world in my travels because…read morethey're always so unique and usually a good value; this one is no exception! There are now two Indigo hotels in Krakow; this is the Indigo hotel in the old town. The other Indigo property opened recently by the castle. The check-in was amazing and Gabriel downstairs at reception was so nice and efficient and so helpful. He really made my stay so much easier especially when I extended a couple extra days. Patrick at reception was super and took care to fix my reservations when I extended the second time. And Karolina at the front desk was also great and super fast at check out. There's a really nice bar and casual restaurant in the lobby and they also have a Michelin recommended restaurant (it doesn't have a star, but it's recommended by them) in the hotel. They have a really pretty classic elevator that takes you up to your room. The rooms are bright and cheerful with traditional Polish patterns and colors as accents, plus a chandelier. The bathroom is small, but really well done and mine had beautiful colored tiles and a walk-in rain shower. What I really liked in the rooms is that they have a Nespresso machine and they refill the capsules daily. The beds are super comfortable. The location is fantastic and there's a wonderful traditional market next-door where you can get breakfast (try Fiu Fiu restaurant inside!) if you decide not to have it in the hotel. The market has lots of different food stands. That was one of the best parts of staying here. There are also 2 little traditional mini markets with soft drinks and things like that, about a block away. It's a really central location and it's quiet but right in the middle of everything. I highly recommend this boutique hotel, especially if you have IHG points!

Wow and wow! This is part of the IHG chain but the hotel was new to us. We were not disappointed…read more The location is perfect. It is 2 minutes to Cloth Hall etc. and makes all of Old Town walkable. Within 10 minutes are at least 100 restaurants, cafes, shops etc. The digress. The hotel is very Boutique and has many of the original fixtures from the 1800s. But the amenities are all modern: heated tile floors, automatic black-out blinds, English TV and a wonderful staff. There is a cute little bar and dinner is a must. Skip the breakfast. I was in 211 and my brother had 110. The rooms are small but cozy and in 5 nights I heard not a peep. The price was about 100US room/night. They do offer car service to the airport for 100pln ($30us) but we burred st 3am with no delay at 30pln. Great neighborhood. I will return for sure!

Speaking of hospitality, it seemed that everyone who runs the Amber Hotel is competing to be the…read moremost obliging and helpful. I haven't met anyone who worked there who didn't strive to provide the best service and a comfortable stay to us. The location couldn't be better, too. Garbarska Street is quiet, yet very close to busy streets. The Main Square is not even a ten minute walk away. Actually, the Amber Hotel is close to everything. It is an excellent base for any activities. Our Superior Double Room, 1 Bedroom had a beautiful green theme color. Although I didn't like the look of the bathroom, it was very clean (as was the rest of the facility) and the shower was always hot and had perfect water pressure. If TV is important, it won't be satisfactory. The two mattresses pushed together on the double bed were comfortable enough to ensure a good night's sleep. Mornings were all about the breakfast buffet, which provided a great start to a busy day. I enjoyed delicious coffee, croissants and fresh bread with many options available including hot food like eggs and sausage. The elevator was surprisingly quiet and modern. To be clear, if you're looking for a luxury stay, this three star hotel would not match your expectations. Just keep searching and definitely pay more.

We stayed at the hotel as part of a Collette tour on May…read more6th - 8th. We found the hotel to be clean and very comfortable. The breakfast buffet was better than average (thank you waffle machine). We had dinner there one night and it too was excellent. The room was way above average. Great shower, really comfortable bed and plenty of room. But the best part of our stay were the hotel employees. Everyone of them was friendly and professional. That said, a special call out to the guest experience manage, Jedrzej. We had a number of requests and he handled everyone one of them. A nicer manager you will never find. Overall, a wonderful stay!!!

We stayed here with a tour group and we could not have been more pleased with the location,…read moreaccommodations, and most especially, the staff. We arrived a day early from our group so we had to make our way to the hotel from the airport on our own. We researched ahead of time and saw that there was a train that went to the stop right near the hotel. It was very easy and cheap (20 PLN or $6USD). The train was fast, smooth, and quiet. We had only a short walk across the street to the hotel. Upon arrival, the lady at the front desk was very welcoming. They already had our key card ready so it took no time to check in. They also offered some chocolate and a Krakow Obwarzanek (like a bagel but a bit harder). We stayed in room 327 which overlooks the entrance to the Galleria mall across the street. Oddly, you cannot hear street noise aside from the occasional tram but it's really very quiet. My only issue with the room is that the one wall that connects the bathroom and bedroom is frosted glass. So when one person is using the bathroom, the light shines into the bedroom and disturbs the other person if they are sleeping. The hotel is within a short walking distance to the Old Town, where pretty much everything you want to see/visit is located. Breakfast was included in our room rate and they serve a huge buffet of hot and cold items including a juicer and raw fruit to create your own masterpiece. I can't recommend this hotel enough - the rooms are clean with plenty of storage, the location is perfect, and the staff have been so pleasant and accommodating.

I went to the airport with one of Chauffeured Driven Service's cars…read more The price was 80 Zloty (cash) going from the city to Kraków Airport, the driver was friendly and the car was nice. They seem to have fixed prices on several tours (see attached photo). I would have liked if they took credit cards though. And why don't they have a homepage on their business card so you can check their current price list in the future?

Very nice, clean, updated, friendly staff. Breakfast buffet was very good. Housekeeping was just…read moreokay.... one day they seemed annoyed bc we did not leave room til 2pm and they kept coming and knocking on door to do housekeeping and we asked they come back later, once we did come back they had not restocked toilet paper or made bed. Otherwise everything was great.! Will stay again if visiting krakow.