They can't confirm by photo that it is your loved one that they receive on their premises even if…read moreit was requested. I personally worked in the funeral industry and that is a requirement in California. I would NEVER trust anyone who works there as they lie and deceive and blow you off when you request proof that your loved one is buried there. I called, emailed and wrote for response for documents to prove who was buried there. Worse yet on day of funeral NO ONE was in office to take us to my child's alleged burial site. No greater disregard and disrespect has ever been shown nor given.

Great customer service, very caring & compassionate. Thanks to all of you for your time and…read moreattention in our time of need. My family much appreciates everyone at Rose City. Bless you all.

As a hospice worker I have recommended Elizabeth and Cornerstone Funeral to many of my own clients…read moreand family. She has always risen above and beyond in helping each family through this difficult stage.

I used Cornerstone to help with my mother's cremation. My mother had already made…read more"pre-arrangements", so this was a huge help navigating the whole process. My mom was on hospice for 8 days, I provided the hospice with Cornerstone's name when the time came. Elizabeth and her team came to the house to pick up my mother, it was a very dignified and lovely parting knowing my mom was leaving in the care of Cornerstone. Elizabeth is a one woman show and still is able to be super responsive and on top of it all. She is very professional, friendly, incredibly compassionate, and deeply dedicated to her profession. Prices are affordable and transparent. Cornerstone has been in business over 20+ years and Elizabeth has been a mortician for over 30+ years. While my family and I only used cremation, Cornerstone offers a variety of options: Green Burial, Visitations, Burial Services, Funeral Services, Eco-Friendly Water Cremation, Gift of Life, Witness Cremation, Military Honors, and Natural Organic Reduction. There is NO cookie cutter approach to death and what the next steps are. You can create a celebration of life on your terms, or whatever your loved one expressed before they passed. In addition to her steadfast work as a funeral director, Elizabeth wrote The Green Burial Guidebook, gave a TEDx talk called, "Going Green: The Last Act of Environmental Volunteerism", and is the voice of the autopsy exhibit in the forensic wing at the United States National Museum of Medicine. She worked with Herland Forest in Washington to steward the first natural organic reduction human composting. In closing, sure I could have just written a simple 5-star review and listed the details of how Elizabeth and Cornerstone assisted me with my mother's cremation, but I felt they are so deserving of you knowing how incredible they are and all their services. There is simply no other choice when it comes to funeral services.

I've been to two services at Riverview Abbey in the past, and was genuinely impressed with the…read morelevel of kindness the funeral director and the rest of the staff seem to present at all times. We often don't think about all of the meticulous details required to organize funerals and memorial services, but these folks handle everything with precision and grace. The facility is tucked away in a hidden corner of Portland on Taylor's Ferry Road, and rises out of the forrested hillside suddenly - making it very easy to miss! The building boasts a large parking lot that covers two levels, and there are accessibility features throughout the property for those in need of them. Though the mausoleaum is an expansive space filled with light, it feels quiet and intimate. I'm very impressed that a facility dating back to 1916 is able to sparkle and shine like it was built yesterday. I very much appreciate the management and staff's dedication to maintaining this important place that is special to so many families.

A few weeks ago, my Aunt passed away unexpectedly. During our time of grief and confusion about…read morehow where we could go to accommodate a traditional Hindu cremation and service, we came upon Riverview. We dealt primarily with Tim (funeral director) who was patient, kind, and took it upon himself to educate us on the process and held our hand the entire way as we navigated our way through the logistics of it all. They take a 'family first' approach and although my Aunt was a recent immigrant to Portland -- I felt this experience really made her and us a part of the fabric of this town. A special thank you to Tim and the Riverview Abbey team for your professionalism, tact and care in helping us through all of this!

I can not stress this more IT WAS A STRESSFUL TIME! FAMILY MEMORIAL WAS THE LEAST OF THE STRESS!…read moreThey were wonderful and so easy! My brother passed away , the old Victorian was warm ,comforting, and like home ! They treated my request with love ,understanding! I wanted to dress my brother he made sure I had gloves,and all the items I would need ! My daughter requested to do his makeup he offered to assist, my brother was perfect so no need for makeup to look Normal ! He allowed us to come early to set up ! Everyone said they had been to a few services but this was the first time they felt at home relaxed and comfortable! Thank you I can't express enough how it was amazing ! I hope I don't have to use you again but if I should be in need you are the only place I will ever use!

I guess I understand why a place like this has so few reviews. It's really not something someone…read morewants to think about more than necessary--even the extra 5-10 min. to write a review. But, a friend of mine used this place years ago and I saw her review then and bookmarked it in case I was ever in the same predicament which I recently found myself in with the surprise loss of my mother who hadn't even been ill. Michael was quick to respond to every email with multiple details because my situation got very complicated including the medical examiner, a pathologist who cancelled out at the last minute and my traveling long distance during Covid to handle matters. During the most stressful and depressing days of my life, I came here to this nice Victorian house for my mother's body. He told me the family picked this home because it wasn't cold and he was absolutely correct. Michael was patient and efficient and I found the prices reasonable because who wants to feel screwed over when dealing with the body of their most loved one. At my request, he even divided my mom's ashes into packets that I could give to her friends who wanted to do their own little ceremonies during Covid. I was embarrassed to ask, but knew I wasn't up for that task myself and he handled it with grace and warmth and refused at tip I offered for that extra step. Highly recommended. Thank you Michael for your help and patience with my complicated, drawn out situation. Remember, you do make a difference in people's lives, when it matters most.

Crown Memorial Center…read more If I could rate leaving a negative star that is where I would start! My mother passed away in January 2023, her body was donated to science with the understanding that once they got what they needed she would be returned to Crown Memorial for cremation. Well long story short she was returned beginning to mid October and she is still laying there waiting to be cremated and returned to family. The funeral director isn't prompt in returning calls or emails, goes up towards a month before you will need to reach out for answers, constantly finding excuse after excuse as to why things are not being done in a timely manner and will put the blame on others instead of taking responsibility for her lack of awareness of the happenings of her facility. She is rarely there as she goes back and forth between Milwaukie and Southern Oregon. When she is in office she lacks communication and customer service skills. Of course the last communication was that she was going to email the people in charge of the process on 11/22 and it is now 12/21 and not a word. At no surprise when I reach out she has an out of office response stating she won't be back until the end of the month. Never mind the fact that there are families that are waiting for answers as well as the remains of their loved ones. So super glad that she is able to afford to take time away from work for the holidays while we wait for her to return to do her job! Have to say to those looking for these types of services: first I am so sorry for your loss, second please make sure that you read the reviews of facilities prior to hiring one, and lastly when it comes to Estell (funeral director) if you are hoping for empathy or for the minimum of decent customer service...you need to look elsewhere as you won't find either of those at Crown Memorial Milwaukie! ***Update 1/24/2025 My mother is still laying in a body bag somewhere in Oregon. She has now been gone for two years this week and has been back to Crown Memorial since the middle of October. Still no ashes to return to family as they still wait for a name to be changed on some permit in Clark County. Keep in mind that Washington State Dept. of Health reported to me that the only thing needed to move forward with the cremation is to have the Funeral Director sign an affidavit. When this was let known I was told that wasn't true and that she was still working on it. It took an entire month, four emails and a couple of phone calls with voicemails (none of which were returned until this week) to get a response only to have them say that it could be another month before this is taken care of. I can't even imagine the other families and the horrible treatment that they have endured. I understand that it must be a hard job to work in the "death industry" but come on Crown...have some compassion and empathy for those who are waiting indefinitely (apparently) for the return of their loved one's remains.

Please do your research before going with this funeral home. Whenever we think about our loved one…read morepassing we will be reminded of the horrible experience that crown memorial had to offer. They do not care and it showed. They didn't give us any kind of communication until the day before the viewing. It took them a month to reach back out after we left several messages and emails. We just wanted to get the paperwork done to finally get our lives ones ashes. Please please please do not go through crown memorial.

In our time of need Pamela and staff showed such care and humanity to our family and with the care…read morethey took with my mother-in-law. Who had a 13 year long struggle with dementia and they made her look absolutely beautiful. They assisted us through the whole process from the viewing to the burial. Thank you all The Goldbeck Family

Suddenly finding yourself in need of a funeral home is a surreal experience. My father's hospice…read moretold me to start looking and gave me a list with 20 -30 names. I had no idea where to begin to look, or even what I was looking for, all while attending to my father's last days. I have to give Advantage a big thank you for making this process as smooth as it could possibly have been. Ben and Pam are caring and professional, always helping me feel that I was doing my best to carry out my late father's wishes for direct cremation. I highly recommend Advantage Gateway Funeral and Cremation.

Edit update 2: my brother-in-law had the unfortunate and unexpected need of their services... And…read morethey delivered beautifully. So... While my original complaint still stands, bumping to 5* as don't want to ultimately detract someone from going with them as when you need them, it's a difficult time and ultimately recommended.

Westside provides an incredibly streamlined and straightforward service. They make everything so…read moreeasy at the most difficult time of most people's lives. My only complaint would be that my loved one died on a Saturday morning. I tried to contact them on Sunday during business hours and spoke with someone who said a funeral director would call me back, but no one did. However, once I called on Monday and spoke directly with a funeral director, everything proceeded smoothly from there. All the paperwork is done on-line. Their prices are good, a big part of this is likely because the office on Millikan (in the City Hall Building in the Beaverton Round) is apparently just a small office with low overhead. The cremation is done through Riverview Abbey. It was done quickly and I was able to pick them up at the Millikan office (you can also pick up at Riverview Abbey). They can mail them to you as well. Obtaining death certificates through them was also easy, as was getting an obituary posted to their website. They are very professional, responsive, and happy to help.

This industry isn't anyone's favorite but I wanted to give a shout out to Angie and the team at…read moreAffordable Family Memorials. We lost our 20 year old son suddenly and so we were bogged down with grief, which makes decision making very difficult. Plus, who wants to come up with words that will be there forever to honor your pride and joy? In any case, we took probably 9 months and went through a dozen versions before settling on the final design. Angie was patient and kind throughout, and the finished headstone is perfect.

Wow! The service was Spectacular and their help was Incredible…read more We had met with Lincoln Memorial, where our sweet granddaughter was buried. Up until this point, Lincoln Memorial had been great to work with, and I highly recommend them as a cemetery -- you just need to get your marker elsewhere. Here's why: Lincoln Memorial wanted to charge a ridiculous price, plus charge an additional $450 because we wanted to design it. I might add one of the reasons we wanted to design it was because they don't have a clue what they are doing when it comes to designing, and can only come up with random, ugly text and one of a very small range of static stock vector images, which we did not like. So it was necessary to make our own design to actually honor Baby Jade. Lincoln Memorial also did not let us know that the green stone eventually turns yellow. In addition, they claimed that if we had a stone made elsewhere, it would not be guaranteed or cared for. We found out this is untrue. AFM guarantees the stone, and Lincoln Memorial is required by Oregon Law to care for the headstones. The stone we chose was 12 x 24, set vertically. Angie steered us away from green given its tendency to turn yellow. We picked blue. We sent Angie the custom design. She and her husband enhanced the little baby feet, found better butterflies and poppies (more detailed to reduce "negative space" where water would pool), inverted the graphic of the Rome Temple, did a sand blasting of that area which we just really loved, then after customizing it, they manufactured, delivered and set a truly Beautiful headstone for less than $1000 (including the fees that Lincoln Memorial charges for having someone else make it and set it). AFM did not charge any fees for custom artwork. It was all included in their pricing, as was the fee for delivering and setting the stone. What a relief to finally have the Beautiful Memorial stone finished for Jade. Cannot wait to see it after the install. So grateful we found AFM!! Highly recommend!