I visited this shop today fifteen minutes before closing. My husband and I asked if they were still…read moreopen, and the girl at the counter let us know that they were, for fifteen more minutes. We were 100 percent clear when the shop would be closing.
I found a few cute, decently priced things to try on amidst the overcrowded racks, and proceeded to the dressing "rooms," whose curtains always leave an embarrassing gap (which could easily and cheaply be remedied by a clip, hook, or velcro). Since I still had several minutes before closing, I tried them on. With five minutes to close, the girl at the counter shouted out a loud announcement that they would be closing soon. Since I was only feet away from the desk, I could hear this quite clearly. However, another sales assistant felt the need directly after this to come over, stand outside of my poorly closed curtains, and shout loudly that if I wanted to pay I needed to do it now. Still shirtless, I said that I was getting my clothes on.
I didn't realize that I would be required to respond from the dressing room to the girl at the counter. If they plan on closing at 4:55, they should put that on their door. The other option would be to let us know when we walked in and asked about the closing time that they would be closing early.
I would definitely have bought all three items that I found had I not experienced this rude, unnecessary and unprofessional behavior. I considered going back in and saying something about it, but instead, I will refrain from giving them my business and recommend that you hop over to some of the many superiorly curated and more decently priced shops in Utrecht. This one is a pass for me.
