I am a disabled Vet who is also tech impaired ! I needed to print out a VA Benefits form and was…read morereally struggling. Jahayra Sanchez the store manager noticed my difficulty and came over and got the whole job done quickly and efficently ! THANK YOU, JAHAYRA !

FEDEX Customer beware!! FedEx is a fortune 500 company that…read moreis predicated on large domestic and international shipping orders. If the corporations have a problem, FedEx will pay attention to their issues. If you're a little guy you're screwed, aka me. Eight days ago I shipped a parcel to have it overnighted and paid 100 bucks to do so from this venue. The next day I received a email stating that my shipment will be delayed, and not delivered until Friday, so much for the overnight expense. Then I was told my parcel was delivered, however, the intended recipient tells me they have not received it nor has anybody in that office. FedEx now tells me they have opened up an investigation, which they have now closed with no explanation or refund to me, moreover, I'm told I can call customer service, all you will get there is either Haji or Muhammad from Pakistan with whom you cannot understand a word they speak. ( this is intentional on their part ) I am now out $312 plus $100 for shipping & no my only recourse is Yelp and Google review plus fill out a claim on their site that will never get answered. TAKE NOTE! I full on support the vandalization and sabotage of their unattended trucks.

My boyfriend and i run an online store where we sell lots of collectibles, skateboards, clothing…read moreetc. I'm constantly have to ship out different items and Postal Connection has been SO amazing with helping me ship everything with NO problems. One time I had to ship out a wresting mat which seemed impossible for me to find a box for and the Postal Connection clerk at the Indio location helped me find the perfect box no problem. AMAZING customer service from that young man along with everyone at the La Quinta Cove location. I know they have had some new hires which have been super sweet along with the Owner who gave me such good customer service i continue to come back to that store. I am in and out whenever I do have to ship anything and it's literally the easiest process.

The owner's response to my previous review is a perfect example of the kind of service I have…read morereceived at this store. I did not "become disruptive," but simply stated that fee was not reasonable and I wouldn't pay it. The clerk then told me to leave and never come back. Talk about an out-of-proportion reaction. The documents were in fact NOT scanned to my email, so the service was not provided. (I went to the library and scanned for pennies after I left this store). And the price is not clearly posted, should absolutely be stated up front to the customer regardless, and is TOO HIGH. $1 *per page* to scan a document is not reasonable. So, blaming me for an interaction I behaved appropriately in, and in which your staff person was reactive and rude, when you weren't even in the store, and going so far as to post that false accusation here, is all wild behavior. Just take a little accountability for your staff member's behavior and maybe reflect on the price you are charging for that service.