We stayed at this hotel last night after violent rainstorms washed away some rail beds between…read moreTrondheim & Oslo and boulders toppled down on some rail beds between Oslo & Bergen, therefore we couldn't return to Oslo yesterday nor take a train to Bergen today and that forced us to take an obscenely-expensive flight to Bergen at the crack of dawn this morning - but I digress. Our room was a good size and it was very clean, plus there was even shampoo (don't laugh; that's not typically provided at Norwegian hotels, nor are seemingly any other amenities). WiFi is free in the rooms and throughout the hotel via a code given out at the reception desk. The check-in clerk was very friendly - and she told us that even though we'd miss the breakfast buffet, various breakfast snack foods were provided as of 4:00 a.m. each morning (we had to leave shortly before 5:00 a.m.). However; the reality is that there were just a few pieces of fruit plus coffee. The reason why I'm only giving three stars is due to what occurred upon check-out. The clerk - who was very pleasant initially - told us something was wrong with our credit card and the payment wasn't going through. We'd paid for the room immediately upon check-in (the usual, whereby the card is preauthorized for payment) and everything was fine. The check-out clerk insisted the problem was from our end (wrong) and she adamantly refused to give us a receipt. No other employees were there and the person in line behind us was really angry about the delay, plus we had to catch our flight. My husband quickly went online to our account and it showed that the payment had *already* been made to Radisson (earlier that morning). He showed the clerk, but she obstinately refused to believe it (?!) and still refused to give us a receipt. She tried forcing us to pay in cash - but not only could we not spare the cash (everything in Norway is obscenely expensive against the dollar), but we were *not* about to pay twice for the room. I insisted she take my e-mail address and that she forward the receipt via e-mail attachment, which she reluctantly agreed to do "IF in fact the situation could be rectified". Meanwhile, we were very concerned about being able to use our credit card subsequently - so when we arrived at the airport, we had to contact our credit card company (a very expensive proposition from abroad). They confirmed that the hotel had been paid earlier. Later in the day we received the requested copy of our bill from the hotel clerk, with no apology whatsoever.

Free wi-fi and nearly attached to the Trondheim airport. The hotel was clean,…read moreand the service was great. The hotel staff allowed us to check in our two luggage carts in a secure room, which saved us a ton of time for our 6am flight. We ate dinner at the restaurant and it was delicious and the waitress was super kind to our 3 tired children. The hotel didn't have any double rooms left but made our room cozy with a cot and crib for our baby. In the morning we were up too early for their full free breakfast, but it was awesome to grab complimentary fruit and waters to go. Free shampoo and lotions in the room. The tub was missing its stopper and we forgot to report it to the hotel.

I usually stay at the Radisson Blu at the airport but, after a good dinner at the Scandic Hell on a…read moreprevious trip, I decided to stay at the Scandic Hell for a night. It's a 10 minute walk (1 km) from the airport ... past the Radisson Blu, along the roadside path, through a tunnel and across a parking lot. Check in was OK if a little unfriendly. Hotel looks nice and clean and modern, but beware. If you're directed to "follow the purple dots to the elevator" ... you're staying in an old, shabby, neglected and hidden part of the hotel. Carpets worn, rooms jaded, very odd.

This was a cosy little hotel. The rooms were nice, the beds were soft and warm. The cafeteria and…read morelounge was very nice and the food was good. It seems like it was recently renovated. The hotel staff was super friendly. The hotel is right downtown, and close to all the local attractions. Downtown is picturesque.

A small regional(though international) airport, with the advantages and disadvantages that usually…read morecomes with that packages. Quick in and out. Poor food options: the only restaurant at the airport only serves boring Norwegian food "husmannskost". They do have burgers on their menu, but unfortunately they are too pricy. When I have no choice but to eat when here, I tend to go for a hot dog at Narvesen instead, just to buy myself an hour or so to get home for dinner.

Small, crowded for space airport yet modern. Why is it that when you build or remodel an airport…read morelike this you don't leave enough space in the bathroom for people to turn around or for people to pass in the hallways? Nice effort on design and decorating with green elements. Small playground for small children a plus.