Great staff Good selection…read moreThey had what I needed. Working in a nearby town and found Westlake. Thank you

My wife went to get paint and "Pat" the paint guy is so abrasive and abusive to customers. He is…read moreput out by having to perform his job. She had a paint sample but he wouldn't even look at it. He made her leave to get a paint chip and then purposely ignored her for 10 minutes while humiliating her. Very poor customer service. Not out first time. The man is a narcissist bully. Good bye ace, hello Lowe's

Thank you to Greg and Mary for enduring our plumbing fiasco of 2026…read more When we knew it was over our heads, we called the professionals. We've had our entire house re-plumbed, gas lines run, hoses installed, hot water heater installed, etc. all work was done in a relatively timely manner when they could get to us etc. thank you so much! Definitely recommended!!!!!

Big box retail didn't kill Main Street. We killed Main Street. Nobody holds a gun to our head,…read morenobody forces us to the corporate gigantor stores on 28 with parking lots for days and traffic. We believe the everyday low prices mantra, we willingly sacrifice our soul to the machine. This is all on us. We own it. And in today's second generation of Main Street destruction we sit our unhealthy selves in the comfort of our overheated homes and with a few clicks of the mouse we have a cardboard package whisking it's way to us no mind the human interaction is gone and early onset diabetes gets closer with each substitution of small cardboard box for Main Street strolling we elect to make. But no worries. Soon healthcare will be provided us for free and one more choice that we previously got to make on our own will be gone. Good on us. Want to reclaim a bit of your independence? Want to add ten years to your life and a smile to your face? Go back to Main Street. I was in need of hardware to make a few improvements for mi madre and not being from these parts thought that the big boxes had killed a local hardware option and she said oh hell no we're going to Dubben Brothers they're good people. I was all no way San Jose Main Street is dead but bc Main Street was what mama wants and what mama wants is what all the offspring should recognize as their reason for getting out of bed in the morning off we went. Dubben Bros rocks. It's been there forever! It smells like old time hardware stores are supposed to smell and while it isn't ginormous it does have a ton of stuff. Maybe three varieties of the tool you seek instead of a million but do we really need a million brands to choose between no we do not. I'd suggest if you've recently moved to the area or been there awhile but not in this particular establishment that you drop by and look around to get a sense of what's in store. So to speak. One thing you'll find for sure is an old fashioned hospitality and genuine desire to be of assistance that's hard to find on 28. No disrespect intended those who work hard in those big corporate spaces but there a worker has to serve two masters - us AND the machine. And the priority isn't necessarily in that order.

They've got just about everything you might need (except plants -- their garden area is pretty…read moredesperate). The people working there have crazy headsets to communicate with each other -- which feels way too corporate for the area. But once you engage with them they become real humans... super-nice and helpful -- with conversations about what's up and what they can do to help. I go here almost every weekend.

Whenever we call, there is never a direct answer about items in stock. Called recently for a…read moresimple yes or no answer and got the run around for far lounger than necessary. Then asked it's a simple yes or no question, do you have this item? At that point the customer service person hung up on me. Have personally witnessed the manager berate and belittle the employees in front of a line of customers. Not once but twice to the point we all looked at each other very uncomfortably. I do not know who owns this store but it is definitely in need of better leadership and training of staff. When I need to go to Ace, this is not the place. I will go to Walton instead.

Great small-town hardware place, bit short on materials, but service / knowledge above and beyond.read more

This landmark store has been in West Winfield for Decades and Decades…read more Why is it still around with all the big box stores. Home town help, customer service, and prices that are fair. What else could one ask?

The best all around hardware I know of. Everything you need you can get here at reasonable prices…read moreand great convenience. If he doesn't happen to have what you want he can get it. A wealth of advice and experience stands behind the counter in the form of the owner, Richard Davis. I barely go anywhere else for tools, and supplies. Great store!

Great small town hardware store! They normally have what I need and if not are happy to order it…read morefor me. Pleasant knowledgeable staff. They have things the big boxes don't!

The Canal Street Hardware Store is one of those small town hardware stores that is becoming rare…read more With the big commercial stores in almost every area these little Mom & Pop stores are going out of business. We are blessed to have this one in Oxford! They sell just about everything. From chainsaw chains, chimney parts, canning supplies, boots, lawn mowers, guns, nails, to horse feed.....they have it all covered. If you need something they don't have they will order it for you. I needed a gauge for my canner and they looked it up on the computer and showed me what was available so they could order it for me. Lowe's, Tractor Supply and WalMart are less than ten miles away and I was afraid it would cause them to go out of business. No, it hasn't seemed to hurt them. Their prices are comparable to the bigger stores not over priced like you might think. The couple who own it are in the store often and wait on you just as much as the staff. Very courteous service. If you need help a clerk or one of the owners will come to help you. If you have a question about some project you are working on, they will take the time to answer your questions and show you what you need. Someone will load your vehicle if needed. Week-end mornings this little store is usually bustling with customers. Everyone seems to know each other and it is hard to get out of there sometimes because everyone wants to talk to you. We buy all our horse feed there every month and the price is very fair and about the same as other places. The feed we buy is manufactured in a town, Afton not that far away. So it is always very fresh and our girls love it and thrive on it. I highly recommend shopping here. If you are in the mood for a drive this little store is worth every mile!