I can't say enough good about these folks. Shopped all over for a new Suzuki 200hp engine. They…read morehad excellent pricing but the big thing was the service. They did everything they said they would do and more when they said they would do it. Super happy.

WARNING !!!!! Read all the bad reviews and trust them…read more Save yourself from being sold used parts. It seems to be common practice here. Avoid these people.

Brought a pulley an Bell with stripper threads an stripped key way an he cleaned all the threads up…read morean removed old stripped key way an gave me a new one so I can see more open water an less land again

I am a full time fishing guide in the Fort Myers area but I vacation annually in the lower Keys…read moreevery Fall. Last year (2018) my lower skeg hit bottom here in the Keys and this bottom can be very unforgiving, i.e. rock hard bottom. Well it ripped the bottom portion of my skeg off and bent the output shaft. Took it to The Prop Doc on Stock Island based on a local fishing guide's high recommendation. He straightened out the output shaft without taking the shaft out of the lower unit, I didn't think that was even possible. That alone saves a ton of labor which saves people like you and me, money. When I picked up the newly welded skeg, it was literally impossible to see where he wielded the new metal onto the original skeg. Almost like he gave me an entire new lower unit housing. After approximately 700 hours of use on the rebuilt skeg, I hit something in the water (4 feet in depth) and thought my entire lower unit would be gone. Upon closer inspection, my lower unit was not only ok and functional, and the wielded skeg was still intact. However, it was bent and I therefore waited till I got to the Lower Keys so I could have the Prop Doc fix it as I didn't really trust anyone else. I pick up the repaired skeg tomorrow and I'm confident it will look like new, as it did the last time he repaired it. He is "The Man" when it comes to outboard lower units. Capt Paul Hobby

the friendliest and most helpful people here! They know everything about local fishing!read more

Best pro tackle shop in the lower Keys. I've been going here for years. These guys know their…read morestuff. Make sure you ask for Hampton.

Stopped at Hitch King to have an RV propane tank refilled. My tank is a 7.5 gallon tank that…read morealways takes about 7.1 gallons to fill from empty (I've had it filled dozens of times). Propane prices right now range from about $2.80 to $3.20 across the entire US (which I've just driven - filling up along the way), so my tank always costs $20-$23 to fill from empty. The owner walked out to the propane shed, hooked the filler up to my tank, opened the valve, and started filling. (He didn't open the bleed valve on my tank at all - which would show when my tank was getting full.) He kept the doors to the filling station almost closed, and kept his body between me and any view of the meter. I moved aside to try to see the meter, and he moved again to block me. After a couple minutes, he shut off the pump, unhooked the fill hose, and closed the doors - being apparently extra careful to not let me see how much was dispensed. "That's thirty bucks even," he said. "We only take cash." and held out his hand. I handed him $30 cash, which he put into his pocket. No cash registers, no receipt, (and therefore probably no taxes paid.) When I got back home, I confirmed that my tank was about 2/3 full, so I paid $30 cash for about $15 worth of propane. Shaaaady.

Good place. Parts are a bit pricey,but, hey it's Key West. The do great work and the turn it around…read morevery quickly. The owner is a bit rough and gruff...despite his seemingly crude nature. He has always taken care if me and done excellent work. It is cash/check only.

Came to Robbie's Marina to get my bilges pumped out repaired and because this is a new purchase for…read moreme l had a laundry list of repairs and upgrades. Bunch of guys got on my boat, 55'r, and decided that for my boat to fit in there hoist my rigging needed to be disconnected, to lift it out. The guy from Harbor Marine asked what I needed, told him my bilge pumps stopped working and I have a list of things I wanted done. He asked me if I had a budget and I should had said not yet, instead I said $100k. I grab a hotel room down the street and came back the next day to see that indeed they were pumped out 1 bilge into a 55gal drum, cool. Tried to talk to Tyrone the owner of Harbor, he's busy, come back tomorrow. Came back the following day and nothing had changed from yesterday. The hose was in the same place, no one is on my boat. Again I tried to have a conversation and was told he's at lunch. I waited on my boat and went back to the office, nothing. The very next day, same everything. My wife decided to fly home and I moved onto my boat. We get an email from Robbie's saying we owed them approximately $380. No big deal, just pay it honey, wonder what that was for, do they bill weekly rent. In the meantime, Harbor wants to talk finally and they hand me a quote for $117, 000. They ran with the most expensive items and glazed over some items I wanted. They completely ignored specific requests. There's no way I'm paying this amount. I went back to the Internet and I priced everything on their list and found out that they were charging me 22% in some cases over retail and then a couple items 33% over retail. Back to the bilge issue, Unannounced to me or my wife, they submitted a bill to Robbies Marina for $3800. And that we were responsible for 10% over that to go to Robbies Marina to the tune to $380. Harbor Marine did not give me an invoice or anything at the time. I guess they figured that if they were going to charge me that amount of money to pump out one bilge and leave the other bilge full, let's not say anything until we present this quote. In that quote, at my request, I wanted a solar arch put on the back of my boat. In conversation, they said it would be approximately $10-$12,000. My response, is that installed, of course. After the quote was denied, the solar arch jumped from $12,000-$18,000 and that would not cover installation. At this point, our relationship is turning into an adversarial one. It was all about extracting as much as they could get. Come time to leave Robbie's Marina they refuse to make my boat whole again, suggested I call a rigger to reconnect my standing rigging.

Fantastic customer service and repairs on my 2019 HCB 42' Siesta. I was coming in from Ca to use…read moremy boat and the Seakeeper stopped working. They were able to get a tech out the following day and determine the problem. They overnighted a new switch and got back to the boat the next day to finish the work. They were able to make my trip a huge success since my wife is very sensitive to sea sickness. I cannot say enough good about these people. From Karli that took the appointment to Tyrone, one of the owners they were absolutely fantastic !!!

We are new owners of a Jeanneau 895 NC boat. Shopping at West Marine was exceptional! The selection…read moreof items we did not even know we needed, the support and advice from the friendly staff and the fair pricing make this the place to shop for boating needs. I will be back! Thanks

My boys were looking for bait and tackle and the guys working there were really kind and helped…read morewith what they needed to fish locally and recommended good fishing spots