Worst facility ever! The original manager who moved me in was awesome and kept the place well…read moremaintained! Ever since the new manager started, both the facility and the customer service went down the toilet! DO NOT EVER RENT HERE!

Secure space is one of the most ghetto storage places I have rented from. Not only do they NOT have…read morecarts available, and you have togo out of your way to go to the office to get a cart to go all the way back to the uilding I need it for to have to return it to the office hastle, the place reaks of dirty diapers, AND you can guarantee that every 6 months your rent will go up. This place is a rip-off... 10x10 from $109 to $206 in a year. Not worth it.

Needed a very last minute storage place and was so lucky to find Storage Plus…read more No crazy " fine print" everything is upfront and beyond fair for prices. Management lives on site so you have that extra sense of security. Very helpful staff. I searched a ton of places because I hate finding out what I thought was a deal has tons of ridiculous add on fees---- Storage Plus has none of that!!!!!

From the owner: We provide simple, safe, secure and convenient self-storage solutions in a pleasant, comfortable…read moreand clean environment. We treat our guests like family promoting fair, individualized care no matter where you choose to store. We offer climate and non-climate controlled units in a wide variety sizes suited to meet any storage need. We also sell all the moving supplies you'll need for your move! See you soon!

Jennifer was so helpful in renting our moving truck and trailer. She went above and beyond to make…read moresure we were taken care of. Thank you for making a stressful move a little less stressful! Having worked as a Marriott Customer Service Manager, I have very high standards for customer service. Jennifer exceeded those with her outstanding customer service! Keep up the great work!

Never really used storage before but Jennifer has been very helpful in maintaining storage units…read morehere. Appreciate all the help and highly recommend it and it is close to downtown! Thank you!!!

You can't access after 5. West of money…read more And time. I canceled reservations and I didn't get r to he money back.

From the owner: Self Storage, RV Storage, Boat Storage, Document Storage. We sell moving supplies.read more

What is one supposed to say about a storage unit? It is a boring business. It is not exciting…read more They are not selling you a product that you can take home and wear or eat or admire. I don't think anyone on this planet drives by a storage facility and says, "wow, what an awesome place to spend money." I don't think anyone even cares about these types of businesses.......until they need one. I had some rather expensive furniture delivered before we were ready to put it in our house and I was suddenly in need of a place/. I went to THREE different places to find a unit to rent and I got the run around over and over. The final one was on 7th east right south of Sandy city self storage. There was a sign on the door they said 'be right back'. I, along with 2 other customers sat outside in the middle of the day for more than 20 minutes. No one came. I suddenly had visions of my high school prom date ghosting me after dinner...and became frustrated seeing as how this was the third go aground. I googled storage units near me and up popped sandy city storage. And it was just a couple blocks away. I pulled up and met a man named Bailey. He was friendly, fast, efficient and had me in and out within 10 minutes. Voila. Finished! When I came back a week later to load in the furniture, he again was there and helped me get situated, and was extremely helpful. Now, several months later, I went to check out and couldn't remember the process to get into my unit. He smiled and then helped me out again. It's like Thai guy loves his job. It's like he is super proud to work for such a great....albeit....boring company. Bailey was fantastic!!! So, if you need to store l crap, or treasured jewels, give him a call and you will be glad you did. ....I wonder if the person ever came back from their break at that other storage place..... oh wellZ. Thanks Bailey!!

This place is awesome and the staff is great norm is amazing. We would still have one there but we…read moremoved to a house and no longer needed it. But great place to have a unit. Place is always clean and smells nice. We had a basement unit.

Great location. Very clean, secure and Scott is so helpful and friendly. Would definitely…read morerecommend.

From the owner: Millcreek Self Storage in Salt Lake City is your go-to destination for secure, convenient storage…read more We offer a wide range of unit sizes, from small units for minimal needs to drive-up units for easy loading and unloading. We also offer small parking spaces for added flexibility. With month-to-month rentals and current promotions, storing with us is simple and affordable. Rent or reserve online today.

Nobody is ever at the building for assistance. Nobody ever answers the phone. We tried to move out…read moreof this unit and turn in our key twice and no one was ever there.

You know for a basic storage facility you would think they would have customer service and quality…read moredown to a science but it eludes them. The climate control and the soft jazz playing overhead on loop at high volumes is daunting for those of us just wanting to drop or grab n' go. It is likely to save off loitters but is doing a terrible job as I have witnessed more than a couple units being used as hangout spots for those renting the space. The office is always closed and locked so no one present to help if needed and the rare time an associate is witnessed they are yelling at other patrons about account information then perform a rude drive-by release of frustration on the customer who is paid up to date, has his stuff neatly stacked and is not to add to the situation. She didn't carry herself with the Public Storage brand behind her with her bright fuchsia hair. She was not asking the guy and his guest who she was yelling about his phone being out of service as they were clearly loitering in his unit with her blessing apparently (the "no loitering $500 fine" sign is very prominent as you access the facility. Heck, if she is the manager of this facility she has not returned the one call I made to the voicemail of the manager over 3 months ago. This and out of the blue they sent an email about increasing the price of my unit by 1/3 the original price. This was not in the contract. I was not on a limited time monthly sale to lure the unsuspecting in but just decided the same space without anything changing on their side justifies an increase. I have had my belongings in Public Storage facilities in MD, CO, IL, UT, CA, OR, OH, PA, NJ, NY and AZ in the past 4 years and this is by far the worst as far as caring for the customers and there is definitely no above and beyond, it would be nice if they met their customers on the level of care they promise in online and in their business model. Go elsewhere.

They lost my payment and charged me a late fee, when I contacted them they told me that they found…read moreit was mixed in with some other things, and it was dated 11 days prior, then they told me that they "got permission to wave the late fees" like they where doing some kind of favor. Moving out tomorrow!

I was moving out of my unit and let management know. They had a sink hole and we haven't been able…read moreto access our unit with a vehicle so I can finish moving it's been almost 3 months my belongings are being held hostage then I was extorted for 2 months rent to get pedestrian access to remove some of my stuff. Not an apology nor any discounted rent only bills raising rates and still no vehicle access. Guess we need to get them in court!!!!