Absolutely knowledgeable, and fair pricing !!! Lesson's too !!! The owner is a very patient man ~…read morehe taught me Ukulele at age 55 ~

Great music shop, especially helpful with students. Great…read moreservice and they always take the time to explain things and make sure you get what you need. Very personal service. Great local asset.

Wonderful store John Connor teaches out of this store. He…read moreplays guitars,drums piano, all kinds of instruments. He is the best teacher ever, My sweet daughter adores him. He reads and plays instruments like they are apart of his body. John is a Amazing musician,teacher,and person, you could ever possibly meet. Along with his side kick and beautiful helper Miss Heather, both are wonderful, talented folks. My daughter adores her time with John and has learnt the love for music. Something that can never be taken from her. Two very positive people who even has touched my grand baby's heart We love love love and look forward in seeing them every week.

Ordered a Speaker on Reverb from this business 7 days no tracking no responses to email or phone…read moreand dialog. Wouldn't do business with them ever again.

My husband and I went in here and it was a great experience. Friendly gentlemen behind the counter,…read moreeven were treated to an electric guitar riff! They seem to have or can get anything you might need. Huge drum and guitar section. Huge sheet music section in the back. Looks like a fun place to hand out.

The people here are so friendly and helpful. They are knowledgeable and glad to answers. The sure…read moreis clean and well stocked with lots of fun things.

Found this gem on Facebook. The Blue Grass Shack has started their workshops again. Today I learned…read morehow to play the ukulele. It was a beginner course. They have all kinds of string instruments to purchase. They offer lessons and even host jam sessions. What a fun store. Great people who run the shop. Go check it out

Ray was fantastic. He was able to quickly resolve a complicated problem that our previous piano…read moretuner had tried and failed to fix (a malfunctioning sostenuto pedal that was causing notes to keep sounding after the key was released). He responded promptly to my appointment request, and was able to come out the very next business day. Moreover, his prices are extremely reasonable compared to the competition. We'll definitely turn to him for our future tunings, and would recommend him to anyone.

I'm not sure how I'm the first person to write The Piano Factory a review because I'm was so…read moreimpressed and thankful for the owner's expertise and time. I was thinking about selling my old upright piano, but didn't know what to really expect, and so I called Ray at the Piano Factory. At the time I called him, I could hear that he was under the weather by his voice, but he nevertheless spent a lot of time answering my questions. He was very patient, kind, responsive, and most importantly, honest. Even though he could have bought my piano and re-sold it for higher, he honestly told me that if it were him in my shoes, knowing my decision-making considerations, he would just keep the piano in family. It is so refreshing to know in this day and age especially that solid people like Ray are around! Thank you Ray for your time, advice, and honesty!

It's a nice store has about anything for Music a Broad range of Guitars and Bass too , They have…read moreyour School Band Instruments too Bell Kits to Wind

The staff at Shivilbine Music always goes the extra mile to make sure you have everything you need…read more Their service is extraordinary. Highly recommend for Band literature as well as choir literature.

I have had several instruments repaired by Steve Miller. He's very thorough and treats your…read moreinstrument like it was his own. Reasonably priced and he genuinely cares about his customers!

Steve is a wonderful, knowledgeable salesman and has a way about him that makes you feel…read morecomfortable. I've only been in a handful of times and he remembers me and my son as well as what instruments he plays. This is a true family establishment and provides the service that you won't find at Music & Arts or Guitar Center. Miller is great for pianos, lessons, and instrument rentals. We started through NEMC on a quarter size violin. Once we paid it off, we were able to go up to a half size, then 3/4, and finally we were given a full size with no further payments. Granted, not a professional quality full size, but I definitely got my money's worth. He has a wide variety of music and knick-knacks. Also, during non COVID times he has snacks the kids can purchase. Basically, this store is a gem and we are lucky to have him as a part of the Metro-East music community.

Gabrielle is THE best! Gabrielle cares so deeply about her students both on the stage and off. She…read moreis a fabulous coach and mentor. Will recommend her over and over again!

Gabrielle helped prepare me so well for college voice lessons! I learned so much from her while…read moretaking lessons. I truly believe I would not have done so well (or gotten the scholarship I received) without her! Also she's super sweet and encouraging!

I just bought the Alvarez AG60CE back in January, through Guitar Center, who told me that since I…read moredidn't buy their warranty for this brand new guitar, I had to go to the Alvarez distributor in the country, in St. Louis to have it fixed The problem is, Alvarez is a shitty Guitar, banking on big names like LR Baggs to sell their garbage. The L.R. Baggs electronics were completely shot on this guitar... Even the tuner didn't work. They said they would fix it for me, but I had to pay the $160.01 to ship it to them, first. That's right. Alvarez built me a defective guitar, then made me pay an additional 40% of the price of the guitar to fix their own mistake. If anyone really wants an Alvarez guitar, I highly recommend buying a used one. I wonder how long L.R. Baggs is willing to take a hit in allowing the Alvarez brand to cost them money before pulling out themselves.

Guitar center is still a great place to buy gear. I would like to thank the entire corporation that…read moreruns Guitar Centers all over the United States. The Crestwood location has been helping me accumulate quite a bit of musical equipment for many years. Here is my take on a particular one star review ( I am sure you will see it, probably under this one. First, it is not the store's fault you didn't purchase the warranty, second, the store followed policy to the letter, third, if you knew what you were buying in the first place, why did you buy it? A one star review on a store because YOU were uneducated is YOUR fault, not theirs. I have never had a bad experience there. Maybe because I am a professional musician and know how to tell a good instrument from a bad one. Kudos to knowledgeable and helpful staff, and a great selection of instruments.