Bring LashandaKelly's order tomorrow please.My delivery is a contract. Get to George TaTum my husband if I need to pay anything else. But I need my delivery. read more

Loved these guys so much for years, but something is way wrong and nobody that answers the phone there seems to care. Two months ago, only brought partial order of my monthly water (autodrafted my card for full amount of course). I called and was told they were shorthanded and they'd try to get over there next week. Never happened. Last month, they took all my empty bottles and left ZERO WATER. Again, charged my card for full price. I called a total of four times trying to get water delivered for the month. Every time, I was told someone would drop it off within a few days. Never happened. I am paying my housekeeper to go to the self-serve water store down the road, and refilling my water all month. Since they took all but the bottle that was inside, I have had to refill the bottle several times. And last but not least, I get next month's water bill yesterday. Again, for full price. They know I haven't had water in 6 weeks. Nobody cares. I called and cancelled my account. I asked for a refund, which the girl says "no we won't do that". No problem, I will just reverse the charge with citibank. Finally the girl puts me on hold for several minutes....now they say they will mail me a check. Right. Can't seem to keep your promise to bring water, but I will get a check in the mail. Literally lost a life-long customer over this stuff. And I found out it's not so bad going to refill my own water bottles, when you have several empty ones to refill. Much cheaper too. read more