I would give 0 star if there is one. I had a extremely terrible shopping experience. The shop owner and I had an conflict of how much I have paid (I actually gave 25€ but she says only 5€). I was very constructive and suggested to look back the video recording, which is very reasonable and a fast solution, because it will be fairly easy to tell 25€ and 5€ from the video recording. But the shop owner were extremely unfriendly and aggressive against my suggestion. To me this is difficult to understand, because usually people want to solve the misunderstanding. This alerted me, and I called the police. But of course after the police came, the police cannot do to much. Eventually, I was still not able to get my money back....
Of course calling the police is not just for 20€, but there is sufficient reason to suspect this shop owner often does this trick to their customers. I have never received such terrible customer service anywhere in Germany! They know exactly the police can do nothing them. Be careful if you shop there !! read more