The climate was very unbalanced. The lobby was not air conditioned which made it very uncomfortable…read moreto be in while waiting to check in. As for the room, it felt quite dated and small for the price and how newly it was constructed. The climate in the room was fine but could be better. There was also mold on the ceiling, which is disgusting. Im only giving 3 stars because they let us move immediately when we confronted them. Would not recommend, but could be worse and pretty close to the train station and terminal 1.

I stayed here for one night before my flight. This hotel is gigantic (connected to the Hilton…read morehotel). It's connected directly to the Frankfurt Airport which is super convenient. The staff were very polite. The fitness center and sauna are very nice but on a Saturday morning it was packed, perhaps because both hotels share the fitness room. It was almost 400 Euros for a tiny room - why was it so expensive?

We overnighted here after a very long week of travel, mishaps, etc., and rerouted ourselves a day…read moreearly to Frankfurt. I was happy to book a room with Hilton Honors points. It is all the way at the other end of the terminal so it's probably about a 15 to 20 minute walk so be prepared for that. Once you see the Marriott/Sheridan you keep going and you'll find the Hilton/Hilton Garden Inn. Very cool entry. There was a dedicated Hilton Honors lane but no one was staffed to it so I joined the regular lane. Quickly checked in. Told about the amenities and breakfast that was included with my Diamond reservation. Went up to the executive lounge, which was pretty impressive although it was late in the day so most of the food and desserts have been picked over. We opted just to get a couple beverages and go back to our room. This might be the darkest room I've ever had anywhere across the globe. I am super sensitive to ambient light - light that comes from TVs, AC units, smoke detectors under the door, light, etc. You know - that small or green red light coming from something. This had nothing. It was absolutely dark. Water pressure great. Now most people have complained about the stationary showerhead, but if you point it towards the wall, it works pretty fine and did not flood anything and it was still comfortable to handle. Careful cause the temperature can get very hot. The bed and pillows were very comfortable. The room appeared clean. We didn't have a view that we could tell. It looked like it was maybe an interior view. I'm not sure if there's any view out to a runway or what not. The next day we opted for the breakfast buffet in the restaurant and it was very crowded around 8 AM. We asked for two omelettes to be made and they accommodated that request. The food looked and tasted pretty fresh. Overall there was plenty of dietary items such as gluten-free western and Asian items, etc. I'll probably is pretty decent. There were also a few airline crews in and about the property. Honestly, this is probably a great landing spot for maybe 1 to 2 night stays probably no more than four in total you can easily catch the train from the airport to get to the city. The next morning we walked into the terminal to catch our flight back to the US on United so that was also in the same terminal. Allow yourself some time for that walk as well. The room we were in was an executive king and that had the coffee and beverage bar, a small sitting area, etc. the room also had a bathtub.

Love this bar. The…read morestaff here is just super! Their customer passion is off the hook! I stop in here whenever I'm booked in at the Hilton or Garden Inn at the Frankfurt airport. No really, you need to check this out. It's typically busy, but my experience has been I'm like the only one here. That's a special thing you know? If you have to be away from family, this is a wonderful place and team to have! Just wanted to shout out the team here for such a great evening. If there was a Jedi master bartender, Jaunita would be one! But I have to say both Ronald and Tarek were stellar as well. It takes a village for just about anything and these folks are incredible. The energy they bring is crazy good! Do stop in when you can. You won't be disappointed! I promise. Thanks everyone for another great experience!

We took the DB train directly to the airport. The hotel is within the premises and connects to…read moreFrankfurt Airport's Terminal 1. Check in was easy and the room was comfortable. Breakfast in the morning was decent. The ladies were quick in setting/ clearing tables and filling coffees.

A week later, we came back to the Sheraton at the Frankfurt airport and stayed in room 7077 that…read morehad a large crib and a big refrigerator taking up most of the space. We called down to have it removed, but after :20 it was easier just push into the hall ourselves. A few minutes later, we saw the crib and refrigerator were removed . The bathroom door didn't close properly and my husband decided to try to close it and got locked in the bathroom., he couldn't get out. I dialed 9, no one picked up. I redialed I was hung up on a few minutes later somebody called back as my husband was banging his way out. We did not shut the bathroom door after this. We enjoyed a light dinner in the Club room on the eighth floor and the breakfast buffet in the lobby restaurant. Once we got set up in the room, it was clean, the bed was comfortable and the air conditioning was cool & our room was quiet. We appreciated the Club lounge, it was nice to relax with a cold drink as was our morning, complementary breakfast. Upon checkout, we mentioned our issues to Miriam. She said there was not a supervisor to speak to, and we will offer to either points or a percentage off.

I'm facing several issues with my room…read more Firstly, the air conditioning doesn't work, and they've sent me a fan without a remote control. They only have one remote for the entire household, so I can't change the room because I have many bags unpacked and I'll be leaving in the next seven hours. Secondly, the refrigerator in my room doesn't work, and they've allowed me to use the refrigerator in the house. Thirdly, some outlets in my room don't work. Fourthly, the staff at the club lounge is extremely rude and unprofessional. For example, he brings food for everyone and tells them what he's bringing, but for us, he just drops it down at the table and walks away. When I asked him what he was doing, he told me to go read at the counter. I was shocked and asked him why. He said, "Whatever he just said, it's getting better." Are you serious? How can you let this kind of behavior happen to your high-paying members? (By the way, I don't know him; we've never spoken. I just saw him doing this.) I've talked to the managers about all these problems, and they apologized. However, I'm not sure if the staff who worked at the club will be replaced. (This incident occurred on October 5, 2026.) I hope the problems are resolved, but I haven't received any feedback yet.

I think this is a great hotel and the club for Bonvoy members also had a nice breakfast (way better…read morethan in the U.S.) The room as good and location is ideal ... with one fatal flaw: Getting to the other terminal. Why is there a shuttle bus that holds, like 50 people, but they shoehorn on 80? And finding the bus was an adventure. This set-up was so bad it was one of the things I remember the most and that is not good. Fix that issue and I would modify my review to a 4 or 5 star.

Excellent airport with free round-trip shuttle! I had to spend the night in Frankfurt and this…read morehotel was listed on hotels.com. Very reasonable and the free shuttle was a great plus (a taxi would have cost around 25 Euros each way). The hotel check-in was quick with friendly and attentive staff. The bar area was very vibrant and fun. The room was exceptionally clean and the bed very comfortable. This will now be my go to hotel when I have to stay overnight in Frankfurt! Shuttle-Timetable From the airport to the hotel: From hotel to the airport: 05:15 until 22:45 every half and hour 05:00 until 22:30 every half and hour. The shuttle bus leaves from Terminal 1, Hall B, Arrival Area. It is a blue white bus with the number 1 on it. You are not able to make reservations for this bus. The transfer is free of charge. For further questions please feel free to contact us under frankfurtairport@h-hotels.com.

We stayed here just for one night for an early flight the next morning. After staying in several…read moreEuropean hotels, this was the largest room we've had. They do a good job with the decor so you feel like you're staying at a classy hotel. Rooms: -The room was specious with a large built in closet and drawers. There was also a mini fridge and a kettle with complimentary tea and coffee. -The shower was clean, but the tub was high and slippery. I could definitely see an accident happening if you're not careful. -Wifi was free and I didn't have any problems connecting. -A star was deducted because the AC was barely working even though it was turned up all the way. It really might as well have been just a white noise machine that sounded like the AC was on. There was also a foul smell coming from the toilet, and the toilet water was a light brown every time you flushed. Since we were only staying one night, we just kept the lid closed after flushing to keep the smell from seeping into the room. -The beds were clean and comfy though. Service: -Check in was easy and quick. They do have an airport shuttle that is free going to the hotel, but it will cost you 3 euro per person to use the shuttle going back to the airport. You can reserve a spot on the shuttle, which comes every half an hour. The shuttle only takes about 7 minutes to get to the airport. Bottom Line: -Stay here if you're looking for a spacious room that is also close to the airport with a comfy bed and nice amenities.

Good: the price is competitive for a Bonvoy property when needing a spot to stay close to the…read morenearby airport. Check-in drink was better than most Moxy's. Okay: It's a bit further than the other hotels, but reasonably close. There are two walkable restaurants, but only one is really German. Bad: Worst Moxy breakfast spread by far. The Town doesn't really have anything to offer, but that's not why you're here. You're here for an early next day flight, you missed your flight, and things have gotten really bad at home and the airport Moxy was the affordable choice. Ugly: Customer Service is lack luster and everything seemed to have an up charge. The airport shuttle was extra, which seems like it should be included with a property with the name "airport" in its title.

The gentleman who was here 8/9 around 2, was very nice and informative. The rest of the staff not…read moreso friendly. There was only one towel provided in the room. We had to go back down stairs to get another towel. It is advertised as an airport hotel but is not close to the airport! $25 Uber ride or an 1.5 hr walk 3 miles away, with all our luggage. The location on Google Maps is wrong. It shows that it's right by the airport, and it's not. There is a shuttle that you have to pay for and it only takes you to terminal 1. This hotel is for travelers "near the airport" and the kitchen didn't open till 5! This is ridiculous! We were traveling all day and had to walk over half a mile to eat. Worst Marriott ever!!

This is a nice hotel and also the restaurant is nice also it's about 20 miles from downtown also…read morethey have nice bar

Had a layover here because the flight was delayed and we missed our connecting flight. They were…read morewell prepared for the layover (red flag) and had a menu dedicated to this. Plus rooms ready for us. This is a dig at the airport because I overheard a fellow layover pal say they know these missed flights happen often due to short connection times at Frankfurt airport...yikes........ The hotel itself is nice inside, trendy and clean. Staff was friendly too. They gave us tickets to use the bus shuttle for the airport. Dinner was good, I got a schnitzel and a beer. Plus they were airing the world cup on the screen. Only thing was the room was super hot despite having and AC, like super hot and humid. Plus limited tolitries in the room. Overall fine stay at the airport hotel but I'm glad I didn't pay for this one....

This is a standard Ibis hotel, but a very good value if you need to stay near the Frankfurt…read moreAirport. The rooms are clean, quiet and the free wifi is pretty good (enough to do a video call and stream Netflix). The room rates are extremely reasonable (47 euros per nigh when I stayed, plus 10 euros for breakfast). While the service was generally quite good, the shuttle from the airport took too long. A shuttle is sent every 60 minutes during the day on weekends, so I found myself waiting for quite a while. Also, the restaurant dinner menu on the weekends is very sparse, without the excellent selection of weekday meals. Still, prices were very reasonable and the location is very convenient for an airport stay.

Absolutely lovely hotel. Very clean, with a nice swimming pool, and the working staff was…read moreexcellent. A few things to be aware: it is about a 30€ cab ride from airport. Train station and bus line are very close but they both require a quick transfer to the airport. There is only a few options for food within a quick walking distance, but what we found was quite nice. The included breakfast was outstanding. For the overall price I thought I was at a much more expensive hotel.

From the owner: Familiengeführtes Hotel Garni Indoorpool, Sauna,…read moreklimatisierte Tagungsräume, gute Lage