Terrible service. First, they boldly lied to my face about the property management. I explicitly…read moreasked them if the property manager returned the deposit promptly. They told me she was wonderful, they had been working with her for a long time, the deposit would be returned immediately. In reality, the manager was absolutely unresponsive and it took me 2 months to get my deposit back. I don't believe they did not know about it. Second, when I contacted them about these issues, they simply did not respond to any of my messages. As soon as they got my fee, they just vanished. AVOID AT ALL COSTS barcelona-home.com!

Rented an apartment through Barcelona-Home. Service was quick, easy, friendly and efficient. Would…read morerecommend to anyone!

I have been underwhelmed by my contacts with Lugaris this far. Had inflexibility when speaking with…read morethem to try to arrange a transfer for our trip. And when we arrive, we had very short and inhospitable responses and answers from the man at the front desk. Upon entering the room, expecting a "sea view," we are looking at the side of another building. Very disappointing interactions thus far. Despite the human interactions and misleading "sea view" price pitch; the room is clean and has "apartment" amenities (refrigerator, single unit washer/dryer) which increased the star rating from "1" to "2." Update: Day 2: we spoke with a very nice woman named Mar who switched our room to an actual sea view and also provided us with many great tips about local sites. Sadly, the room we moved into did not have hot/warm water in the shower (the water is freezing cold actually, perfectly fine in the sink). The employee on duty (2200) was very kind, and tried to be helpful, but could not fix the problem. She told us someone would be here to fix it promptly at 0900. It's now past 1000 and we have not heard from anyone. The shower was not fixed until noon. I wanted to love this place, especially after speaking with Mar; however, my experience has been sub-par at best. Reducing the rating to "1 star." Don't get me started on the annoying keys and how you have to plug the key into the wall to turn on electricity, and remove it to leave, therefore it turns off all the electricity to items you were trying to charge. It's already a bit expensive, it's not worth the hassle, just go to a hotel.

Clean and new, these holiday apartments are great alternative to the hotel set ups. Staff friendly…read moreand happy to help. Lugaris is just a stone's throw from the beach and minutes walk to the other Ramblas. Plenty of shops and eats in the neighborhood, great access to public transit via the Ronda Litoral. Taxis are far and few between, however, especial during afternoon siesta.

Horrible property. I booked two nights here of different room types about three days prior to my…read morearrival. The hotel emailed the following morning stating the room type I booked was not available (even though I was able to book online) In fact the property was sold out so I couldn't stay. So I canceled my entire stay here. Now the hotel claims because the hotel wasn't canceled within 5 days of arrival, I would need to pay the penalty fee for the rooms. However, I continued to explain to the hotel the cancellation of my stay was not on me, it was on the hotel. Therefore, they shouldn't charge any late fees. But the representative via email continued to argue and say it wasn't canceled within 5 days of arrival. It makes no sense. I booked the reservation 3 days prior to arrival and it wasn't voluntarily canceled. Beware of this property and poor manager. They will do anything to keep your money.

The location is 5 stars for me and amenities such as kitchen and washer/dryer is 5 stars. The…read moreinternet is fast when it is working but reliability is 4 stars. It seem to go down at night and back up again i the morning. Let's do the pro. 1. Location is good and next to Rocafort metro station. It is only 20 mins to airport by taxi. 2. There are some local bar and restaurant and mini-market for you buy groceries and drinks. 3. The staff are not there 24 hours and office is closed after 6 pm but there is number to call for emergency. 4. We used the washer and dryer every day since like bring few cloth for travel and like our attire clean. They provide detergent and cleaning supplies for kitchen too. Free coffee and tea bags. 5. Room are big and spacious and feels like an apartment instead of hotel. Bed is very comfortable for my standard. The not good stuff 1. Internet is not reliable and always down at night. It is however fast if it is working. 2. We stayed for 7 nights and they clean only once so we have so much trash and not sure where to dump them. They should be more options to clean up and change towel. 3. The elevator is small and slow. So walk up stairs if you don't have any luggage. 4. I wish it was queen bed and not double which is small for 2 but most hotel are the same here. Overall , I would recommend and hope they fix the internet. That is everyone priority now especially when you need to buy ticket online and check in for airlines. It is overall 4.9 stars for me.

2 of my friends and I stayed here on our recent trip to Barcelona. This hostel provides what you…read moreneed in a place to stay and not much more. There were three of us staying in a room and we had our own bathroom. Everything was very clean, and they provided linens and towels. It is located very close to the Diagonal subway station, but it is also possible to walk to Plaça de Catalunya and La Sagrada Família. The breakfast included is simple. I think we paid around 30euros per night per person. The staff at the front desk didn't know much english, which made checking in somewhat difficult, but they were very friendly. They also have free wifi! I would recommend this place if you are purely looking for a clean place to sleep and are on a tight budget.

I have stayed at several Ibis/Mercure/Accor properties in my travels, and this was pretty standard…read moreamong them. It was clean, modern, and the staff was great! We checked in at the front desk and the staff member had so many answers for all the questions we had. She gave us maps and brochures for activities and sites (but no pressure on what to book or do) and recommended several area restaurants. We stayed on the 5th floor, and there is a neat little glass center column that overlooks a courtyard type garden area below. The room was not the most spacious but it did have a large comfortable bed, a smaller sized bathroom, and a shelf/closet space. There was no refrigerator (which we didn't need) so be aware of that if you need to refrigerate groceries. I'm not sure if some rooms do have that though, so you may want to ask. There were several outlets which were good for charging our phones and cameras and laptops. The bathroom had a nice bath gel and hand soap that I really liked. They also had a great food menu that was available 24/7! It is very near the Sagrada Familia. Great for hopping on the many hop-on/hop-off buses, which all stop at this site. There are many supermarkets in the area too and tapas restaurants and bodegas for snacks. A very lovely area and a good, not too expensive hotel to use as a home base for your visit to Barcelona!

I would have loved to have given this hotel 5 stars, but the room we got most definitely puts it in…read more4 star territory. We got room 101, first floor and in front of the elevator. As soon as we walk into the room we are met with a curtain behind a window you cant see out of. Its a false wall. You turn left down a narrow hallway amd find your bed. Turn right down the same narrow hallway and find your bathroom. The bathroom is nice, the bed is comfortable, but having no sense of time because of the lack of a window and a short narrow hallway that gets infinitely worse with luggage was a negative. I heard not all rooms are like this so make sure you ask. I had the breakfast buffet downstairs. It was 10 euros and not too bad. Had toast with jam, tiny sausage and scrambled eggs with coffee and milk. This hotel is a short walk from Sagrada Familia and an $11 uber from Park Guell. There were two bars but they never opened during our stay (possibly Easter weekend issue). We had a great time at this hotel but stayed away from the room as much as possible.

I was so happily surprised! A friend from the states recommended this hotel because they had stayed…read morehere. The name threw me off because it's a bit cheesy. Nestled a block away from Las Rambles and easy walk to the metro as well. This hotel has its own restaurant with live music at night. Lots of people filled the bar/restaurant at night. The folks at the front desk were super nice. Gave me directions for places I was sight seeing. I asked for a room that was not directly by the elevator and they obliged. I stayed on the 5th floor. I think there are 6 floors. I believe all rooms have balconies but i would ask. Hotel is set up in 60s theme. They have all the essentials, but rooms are basic. Oh! The room does come with a fridge and a safe. From what I understand about Spain you need to always lock up your valuables. Bathroom is small but has a large shower and the water pressure was fantastic! AC in the room. Beds were comfortable. Safe inside the room. Free WiFi. Just steps away from the metro. Very happy with my stay and I'd stay here again!

We searched many hours to find the "perfect" hotel to stay in Barcelona. Chic and Basic met just…read moreabout all of our needs. I knew we had chosen a unique location when we checked in Sunday afternoon and a DJ was spinning live next to the little Spanish car in the lobby. Above all things the location of Chic and Basic is key. We were well within walking distance to Las Ramblas, the Port, and the Reval. Drassanes Metro Station is right around the corner. The room was pretty spacious and had a nice terrace that we sat out on at night. There was also a mini fridge, hot plate, and electric kettle in the room (which we did not expect). The room was always clean and the hotel is fairly quiet. The WiFi is pretty fast by hotel standards, but it can be hard to logon late at night. We didn't utilize the staff much, but they seemed pretty friendly. We also didn't use the breakfast buffet or the bar, but the food looked good and the bar looked like a nice place to hang out. If you're coming to Barcelona a hotel is definitely just a place to sleep. But for the basic needs Chic and Basic meets all of them.

Located in the heart of Barcelona close to La Rambla and many of the architectural marvels of the…read morecity. We stayed in a classic room which had all the modern amenities. Super clean and welcoming. Staff was super friendly. Fantastic roof top bar and hotel guests get priority seating. We opted for the breakfast option which was a mix of buffet and ala carte off a fixed menu Daily maid service as well as turn down service. Metro stop as well as your bus stops located in front of hotel. Would definitely recommend staying here when in Madrid.

This hotel is all about location. It is not a four star hotel, never, not for the American…read morestandard. It's a shame that is run so poorly.

My husband and I had a wonderful stay here. Big breakfast spread with lots of options each morning,…read morevery fun to sit and chat with other travelers from around the world. Hosts went above and beyond, would sit with guests every morning and chat, then answer any questions and help figure out how to get wherever you needed to go. It was also very quiet even though the house was full, and located near a busy street. Wish I could give them more than 5 stars!

Isn't it often a problem when one's expectations are so high? I was concerned after reading all of…read morethe excellent reviews that we'd be disappointed during our trip. Not to worry -- we enjoyed virtually everything during our 4-night stay. A B&B experience adds so much to visiting a city for the first time. Jon and Kiku were wonderful. Poor Jon was under the weather while we were there but he still came through for us when he provided a half-day driving tour around the City. He also got out of his sick bed to greet us on arrival (our first contact was Thelma). BTW, it wasn't immediately obvious to us that we had arrived at the B&B as there is no sign outside. Trust that Mallorca 319 is the right building, and then ring the doorbell to #1 to get buzzed into the building by your greeter. We had a very nice apt. upstairs - bedroom, sitting room and bathroom. There's nothing fancy or upscale about the rooms (which was a little bit of a surprise), but our apt. was homey, comfortable, clean and well equipped. Our sitting room had a Nespresso machine that we LOVED, and we visited a close-by market for our cream - we kept it in a small fridge. Kiku joined us for breakfast each morning -- as others described, they were very good. Kiku is a vivacious, energetic, warm host who couldn't have been more helpful. His recommendations and directions were so helpful everyday. We saw less of Jon, presumably because he didn't feel well, but during our time with him found him delightful, informed and interesting. They are the couple you always want in your friendship circle! I second all of the other positive comments found in this forum -- there was nothing we didn't like and the stay at Barcelona B&B framed our time in Barcelona in a wonderful way. I wouldn't hesitate to highly recommend this for your stay in Barcelona.