Store in the District 1150, across Stadthalle. Poor service,…read moreVERY bad customer service. I regret every cent I spent there and will not go back of course. I live at a walking distance, but I will go out of my way to avoid buying from them again.

My wife and I had a great experience yesterday at XXXLutz. Showed up early to take advantage of 25%…read moreoff sale. Introduced ourselves to Manager Mr. Bojan Kolmanic, who we told we are looking for many things as we had just bought a new flat. He told us about the sale, to take our time and to make sure to speak to him before we left. As my wife is 8+ months pregnant, we started in the baby room where we had excellent service from Merve. She answered our questions, went online to check prices and was very helpful. We picked out the entire baby room and continue on our day. We spent the rest of our time looking at the rest of the store and ate a nice lunch in the restaurant. We didn't purchase anything else yet as we didn't want to rush into anything. We have notes about other items that we will come back for. Saw Mr. Kolmanic at the end of the day who discounted our purchases and gave us his card. Was a very nice and thoughtful gesture for a young and growing family. Will definitely be back soon.