1. N Konstruction

    1. N Konstruction

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    N Konstruction

    5.0 (1 review)
    Closed 8:00 am - 12:00 pm

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    Services - N Konstruction

    Carpenters

    Exterior painting

    Interior painting

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    1 year ago

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    Mr. Handyman of Norwich, New London and Glastonbury

    Mr. Handyman of Norwich, New London and Glastonbury

    (9 reviews)

    We are currently investigating this location. Rapid accountability is our goal. We are an…read moreinvestigative Journalist team that represents consumers and professionals of new England for transparency and to ensure ethical conduct in maintained in the work place. We have reached out to the main Mr handyman franchise for clarification on business practices and company policies and will do the same for the management associated with this specific location. We believe it is your right as consumers to have any and all information available before you give your money to any service providing company. If there's any one that might have information they believe will help with our investigation please feel free to contact us J. Baker lead journalist Fifthestate4firstamendment@gmail.com (860) 373-0146

    After reading the reviews on here about Mr. Handyman I had to write a review on behalf of the…read moreservices my condo association has received from Mr. Handyman. I don't know what was going on 3-4 years ago but the business has changed clearly. Our association hired them to complete 3 jobs. The first job was to replace our mailbox that had been damaged. They gave a reasonable quote that matched the service being provided given today's economy. I never understood how some people expect skilled carpenters to give low ball quotes for labor and materials on their home projects. If you want to save money buy the materials and do the project yourself or pay a respectable wage to the skilled carpenter, just my opinion. They did a great job with the new mailbox we then hired them to soft wash our shingles, they were in rough shape and probably haven't been washed ever since installed which might be close to 10 years maybe more. James came out worked all day applying the solution to the shingles. We waited I believe 6 weeks according to the solution companies recommendation. Our shingles were better but not what we were hoping for, to be honest a miracle was the only thing saving these shingles. However, Cody (the owner) was always following up asking what we thought we said we wished for better results. Cody had James come back out and do another treatment free of charge! I was amazed meaning this company ate the cost of labor and supplies to ensure we were a happy customer. The shingles did look much better after that treatment. We then hired them for a third project a dumpster/recycling bin enclosure. From start to finish Cody worked with us on design and planning. We showed him photos of what we were looking for and he did his best to work with our price range and materials to achieve the look we were going for. You have to be realistic in the world of carpentry that not every Pinterest item will be a available and you may have to wait longer for materials they go out of stock or companies close that manufacture certain items, the cost of lumber etc also fluctuates. Things people seem to forget. We ran into an issue with permits and our town. Cody reached out to our town to help explain the project, and was willing to go the extra step to help us get this done. We needed to rework our original design Cody and James both sent back multiple drawings for us to look at that would work with our new parameters. Eventually James and another worker came out to work on this project they took one day from sun up to sun down. Completing the project. The enclosure looks fantastic. I can't say enough about the work ethic of Cody and his team. They are worth the hire for your home project.

    Hamilton Home Services

    Hamilton Home Services

    (6 reviews)

    The first tech Choice Home Warranty assigned to me for a water heater that wasn't staying hot…read moreno-showed twice. Connor was assigned to me after that. He was very polite and called to confirm a few days before he was due to come out. I believe this was a Friday evening and he was due to come out the next Monday. After explaining the wait I'd already had due to the previous tech no-showing he asked if I could explain the issue and take some pictures of the unit so he could be sure to have parts ready and avoid further delays. I appreciated that as I'd been without hot water for a couple weeks already. My water heater is old and out of warranty and also didn't have an expansion tank which has recently become required for code. He asked if I'd like a new water heater as the parts and labor expense aren't worth it for a unit the age of mine. I said yes if that's what makes sense and Choice would approve. He submitted the claim to Choice and it was approved. I got the email from Choice explaining the amount covered and the amount due to Connor. I approved the amount through Choice. (This next part is where I messed up). Connor sent me a professional invoice for the amount and I paid it ($1,000). He was to order the replacement water heater and new expansion tank and set up a time to install. All the communication from Choice and the amounts they said I'd be responsible for and what I was billed Connor matched up. Connor was great with communication about what had come in and what he was waiting on. Toward the end of the week he calls and everything is in, BUT he no longer works with Choice. This is where I started to get suspicious. He said I could either pay the balance of what Choice would have been paying him or he can return the items and give me a refund. I called Choice to get their perspective and while they wouldn't tell me why they didn't work with him anymore, they were concerned he'd already been paid. That's when I did some googling and found this Yelp page. Seems like this is a common experience. I ended up telling Connor I wasn't comfortable going outside of the warranty agreement so would like the refund. He said he'd return it all that weekend and I'd get a refund. I kept in touch about a status of the return and refund (knowing I had been scammed, but giving the benefit of the doubt) and was told the unit had been returned to Lowe's, but the it has to be sent back to the warehouse for the return and refund to be processed so it could take a while. At this point I called several Lowe's locations and asked about their return policy for water heaters and explained the story I was given about it needing to go back to a where house. They all confirmed my suspicions that there is no such process and returns and refunds are issued immediately at the store though there may be a delay for money to hit an account. Again, he was very polite through all our communications, but I think that's just how he gets away with what he does. I've attached screen shots from our communication asking for proof he purchased/returned the items he didn't have/wouldn't provide. I did end up challenging the charge with my CC company and did get a refund in a few days.

    Worst service provider that I have ever seen in my whole life. Not only Connor Hamilton is a greedy…read moreguy but also he is totally non-committal. He never keeps his promises and doesn't pick up phone after leaving the work that is done half way. He brings only frustration to you.

    N Konstruction - carpenters - Updated July 2026

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