Great service. I would go again for the service and assistance I got. I also that it was nice that…read morethere was a female worker instead of all men.

Worst customer service I've ever seen from a auto store went in for a simple exchange and dude was…read moreacting like he was fbi working at the counter instead of doing his actually job. And if your having a good day DO NOT COME HERE! His names Charles TURN AROUND AND LEAVE!! Went to a different store location super simple swap. Never going to this one again

Breanne I believe she's the store service manager very knowledgeable and extremely friendly and…read morehelpful. Had a small issue she took the time trouble shoot find it in the computer and get me taking care of. Employees like her are the back bone of any great company and corporation hopefully she grows in the company, and continues to provide excellent service!!!!

I just called and spoke to a very rude person who presented herself as the head boss when I asked…read moreto speak to a gentleman who is over several stores. She said she is the manager but learned that she's only the "closing" manager. She interrupted me several times; hung up while I had the other store on the line that was trying to help me. She was rude and very unprofessional. She told me she had nothing on hold for me or for pick up when in fact I did because I paid $119 cash. I heard nightmares about this store even from other AutoZone staff from different stores. If she's a member of management, that needs to re-evaluatd & she needs customer service training and needs to be a lot more polished.

I didn't buy or get anything from these guys, but I talked to Nick on the phone about an issue I…read morehad with a tuner and he gave me a lot of info to get me in contact with the right people to fix my UTV. It's not very often that you will have someone spend 15 on the phone with you to help you when your not even a customer. Thank you Nick!

These guys are amazing. I wanted to get my boyfriend cars parts for Christmas and they helped me…read morefigure out the parts he wanted. They were so professional explaining everything to me. My boyfriend loved it and was so excited to get new Speedfactory parts for his car, and he has been a long time customer. They are Professional and very honest. We both will be forever customers. THANK YOU GUYS!!!

This was my first time at this particular Pick-N-Pull, although I've visited many others, and it…read morewas a terrible experience, to say the least. The employee at the front desk (tall, Caucasian, beard) treated me like I was scum the entire time I was there. At one point, I even asked if he was having a bad day, but he brushed it off and continued with the same attitude. I honestly don't expect much from customer service--just basic respect. There's no need to be overly friendly or even smile. Just treat customers like human beings. I'm sure you occasionally deal with specific difficult people, but not everyone walking through the door fits that stereotype. Some of us are just regular people working on project cars and looking for parts. Unfortunately, my experience made me feel unwelcome, and that's not how customers should be treated.

They deleted my Google review, but I still want people to be aware of my experience…read more This was one of the worst customer service experiences I've had. Communication was terrible from start to finish. We were told they would arrive between 12:00 PM and 4:00 PM, but we never received a single update. When we finally called to ask what was going on, the representative was rude and hostile instead of apologetic. We were eventually told they would be about 30 minutes late. We have schedules and responsibilities. we can't just sit around waiting all day. The person selling the car even came back to make sure she was there, but when the driver arrived, he left without even waiting two minutes. It's frustrating that they expect customers to wait for hours, yet they couldn't extend the same courtesy. On top of that, when I called, I was left on hold waiting to speak with someone even though I was the only caller in the queue. Overall, this business wasted our time, communicated poorly, and treated us with very little respect. I would not recommend doing business with them. I hope they seriously improve their customer service because the way they treated us was unacceptable. They shouldn't even have a business when they clearly don't know how to run it.

Eric is a total efficient dude when it comes to knowledge and experience and his honesty. He place…read moresprings and anew breather system on my 2014 GS F Sport Lexus and it put this car above and beyond in performance. Unfortunately my car was stolen this year and I' m sure it was because of the profile and stance the new springs gave this car. So, by now this car is somewhere in another country. Totally devastated me. No car and I can only hope USAA will step up and do the right thing. So if you want your car repaired correctly and not get bad advice see Eric.

I've past by this place for years but today I finally decide to stop and check it out and I'm glad…read moreI did they have a good selection of JDM parts and Eric was very nice an knowledgeable. I will definitely being go back here for more parts.

Small wait for help, but great service from Robert the store manager!!…read moreOrdered a part then had to cancel it as we ordered the wrong tread size, my fault not Roberts !! Good size store, first time customer for this store, usually use the Canyon Rd location.

Where do I start. I feel so discouraged and underappreciated. I own a business and I use Auto Plus…read morefor a lot of the parts that I use in my business. I called up the Lakewood location. Manager Rob got on the phone and told me that they would have to special order my part. He told me I would do better by not using them in going on RockAuto to get my parts. Way to keep a customer Rob. Next time just go to extra mile and make it happen. Just my suggestion. I stayed on hold forever. You are not good for the company. And if you looked at my profile I rarely give one Stars but Rob you deserve this one.

Caleb provided great customer service during my visit. He helped run a diagnostic on my suv per the…read more" trac off"/ check engine light. After sharing that Lexus quoted me $230 for a reset, he mentioned a possible solution could be to reset the battery. Caleb went above and beyond going back outside and showed me exactly how to do it. IT WORKED! His experience and service saved me a ton of money!! I definitely recommend this location, especially when we all know great customer service is hard to find.

Shar is such an amazing professional manager patient & helping me replace my battery key while it…read morewas very busy with a long line,I'll definitely recommend this AutoZone & will always support this store location

Had an engine failure on our Sorento and had a choice of 2 Kia stores the same distance from home,…read moreso I called both. First one said would be a week before they would even look at it. Angel at Go Kia said we will take care of you right away He called the next morning to say he had a loaner for us and that Kia was covering the replacement of the engine and it had already been ordered Two days later he called again saying it was already completed. WOW! 4 days total from initial write up to drive it home Fantastic service Great communication Absolute follow through Best service we could have AND completed before the other store would have even looked at it Way to go Angel. Thank you Ed

Buyer beware: if you're considering the 2019 Volkswagen Atlas currently listed at this dealership,…read moreI strongly recommend paying for an independent pre-purchase inspection. In my case, the inspection identified $637.67 in recommended repairs. When I shared the report and asked whether the dealership would address the issues or adjust the price, they said they were unable to find anything that needed repair. To be fair, my salesperson was excellent--helpful, understanding, and professional throughout the process. The dealership allowed me to have the vehicle independently inspected, did not pressure me to move forward with the purchase, and was respectful when I decided to walk away. At the same time, they were not willing to make any adjustments to the deal in light of the inspection findings. Overall, this seems like a solid dealership, but all used vehicles are sold as-is. Do your homework, get an independent inspection, and be prepared to cover any repairs yourself after the purchase. In my case, the inspection was well worth the cost and helped me make a more informed decision.